Professionals Nowra

68 North St, 2541, Nowra

Professionals Nowra is a premier real estate agency located in Nowra, Shoalhaven, with over 40 years of combined experience. Managed by Karl and Amanda Poulton, our agency has built an enviable reputation for exceptional customer service, integrity, and results-driven strategies.

We specialize in residential and commercial property sales, leasing management, auctions, and property appraisals. While based in Nowra, we proudly serve clients from surrounding areas such as Bomaderry, Cambewarra, and South Nowra, offering comprehensive services that include investment advice and project marketing.

We recognize that every real estate transaction is unique, and our goal is to make the buying and selling process an exciting and seamless experience. Additionally, we are committed to sustainable practices and encourage clients to choose digital solutions to reduce paper use.

Welcome to Professionals Nowra, where your real estate journey begins and ends with us!

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-17h
  • saturday: (closed)

Photos of Professionals Nowra

Professionals Nowra

Our comment from ImmoNetwork about Professionals Nowra:

Expertise Across the Shoalhaven Real Estate Market

Professionals Nowra covers a wide geographic area, including Nowra, Bomaderry, Worrigee, North Nowra, Cambewarra, Berry, and Greenwell Point. Their team provides comprehensive support across residential sales, commercial leasing, and investment properties. By combining deep local knowledge with a full-service approach, they help clients navigate every stage of the property journey.

  • Residential sales and purchases tailored to buyer and seller needs
  • Commercial sales and leasing for businesses and investors
  • Project marketing and investment guidance to maximize portfolio value
  • Full-cycle property management with dedicated oversight

Client-First Communication and Transparency

Feedback from clients consistently highlights the agency’s commitment to clear, timely, and transparent communication. Whether managing a long-term rental or overseeing a home sale, the team prioritizes keeping owners and tenants informed at every step. This proactive approach minimizes stress and ensures that clients always understand the status of their transactions.

Reviewers frequently note how staff members take the time to explain complex procedures, answer questions patiently, and provide honest expectations. The emphasis on genuine care and consistent updates transforms what could be a complex process into a straightforward experience.

Efficient Property Management and Tenant Relations

With a highly experienced property management division, the agency is known for maintaining strong relationships between landlords and tenants. Clients appreciate the team’s ability to handle maintenance requests quickly, conduct thorough inspections, and address routine concerns without unnecessary delays. This dedication ensures properties remain well-maintained while providing peace of mind for property owners.

  • Rapid response to maintenance and emergency issues
  • Detailed reporting and regular condition updates
  • Streamlined tenant placement and lease renewals
  • Proactive support for landlords navigating strata or council requirements

Proven Sales Performance and Market Insight

Buyers and sellers alike praise the agency’s ability to achieve competitive sale prices and secure transactions quickly. By leveraging accurate market valuations and targeted marketing strategies, the team often delivers results that meet or exceed client expectations, even during challenging market conditions. Their strategic advice on pricing, staging, and timing proves especially valuable for investment and residential properties.

Clients highlight how the agents’ preparation of open homes, negotiation skills, and follow-through contribute to a seamless and efficient purchasing or selling journey. The agency’s track record of successful closures reinforces its standing as a reliable partner in the local real estate sector.

A Trusted Local Team with Lasting Client Relationships

Over the years, Professionals Nowra has built a reputation founded on integrity, dedication, and consistent service delivery. Long-term clients frequently mention their preference to return to the agency for future transactions, citing familiarity and trust as primary reasons. The team’s collective expertise, combined with a supportive office culture, ensures that every client receives personalized attention.

Whether assisting first-time buyers, guiding landlords through rental cycles, or helping investors expand their portfolios, the agency’s staff consistently demonstrates a deep commitment to client satisfaction. This enduring focus on quality service continues to make Professionals Nowra a highly recommended choice in the regional property market.

Professionals Nowra: Reviews

4.4/5 (103 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,4 out of 5 from 103 reviews

Chelsea Duncan Published on Google

Fantastic experience: Zac was lovely to deal with and made us feel very welcome during the inspection. He was friendly, professional and happy to answer our questions. We really appreciated his time and would definitely recommend him to anyone looking for a property manager.

claudia carolina paez olaya Published on Google

Fantastic experience: Excellent Service I have had a very positive experience with this real estate agency over the past three years. The staff at the Nowra office have always been incredibly friendly, helpful and supportive. They are always willing to assist and, most importantly, provide clear and useful information about the property. I really appreciate their professionalism, kindness and willingness to go the extra mile to help. It is clear that they genuinely care about providing a great experience for their clients. I would definitely recommend this real estate agency to anyone looking for a reliable and professional team.

Jason McCarthy Published on Google

Fantastic experience: I highly recommend Professionals Nowra. They are the best real estate team in the area! From Karl in Sales to Sarah and Amanda in Property Management, everyone is professional, friendly, and genuinely great to work with. The team is always helpful, communicates well, and goes above and beyond to provide outstanding service. Whether you're buying, selling, or renting, you can trust that you're in good hands. I couldn't recommend Professionals Nowra more highly!

Professionals Nowra
Professionals Nowra

That's quite the review jason, all our thanks!

Paul Webb Published on Google

Fantastic experience: I have found Professionals excellent to work with. I own a property and the management team do a fabulous job in keeping me informed. Zac Peters is very professional and communicates well and quickly to any issues. I would certainly recommend the company

Professionals Nowra
Professionals Nowra

Thanks Paul! We agree Zac is truly a "Professional".

Amy Barnes Published on Google

Fantastic experience: I have rented through them the last year, very professional and knowledgeable. I would definitely recommend their services, great communication, and respectful.

Professionals Nowra
Professionals Nowra

Thanks Amy, look forward to continuing the relationship.

Una Leota Published on Google

Fantastic experience: So grateful to our agent Zac! We’re so happy with the service he’s provided the whole time being with him. He’s made both of our moves such a breeze with the awesome quick responsive communication. Such a great team⭐️

Professionals Nowra
Professionals Nowra

We love repeat customers Una, thanks for the review.

Paul Turnock Published on Google

Fantastic experience: Holly is a wonderful property manager. I find her efficient, prompt and effective. She has the knack of keeping everyone happy which I certainly appreciate as an ageing landlord.

Professionals Nowra
Professionals Nowra

Thank you Paul, Holly is a great asset to both our agency and our stakeholders.

Nikita Eves Published on Google

Fantastic experience: I highly recommend Professionals Nowra, in particular, property manager Sarah with commercial real estate. Sarah has been an absolute pleasure to work with… always reliable, responsive and genuinely helpful. She has made leasing my commercial space such a seamless and stress-free experience from day one. I truly appreciate all of her support and would happily recommend her to anyone.

Professionals Nowra
Professionals Nowra

Thanks Nikita, Sarah's definitely the local commercial agent of choice.

Grace Millington Published on Google

Fantastic experience: We have already had a great experience with Professionals Nowra, the team is so friendly and extremely helpful with the leasing process! We are so excited to have a great agent for our new home! It’s already been so easy and stress free! Zac is a great agent and is already reliable and eager to answer any questions we have!

Jessica Pellicci Published on Google

Fantastic experience: Zac and his team have been amazing these past few days. They have helped me get into my new rental house. Can't thank you guys enough for being so quick and having an easy process. Again thank you Zac and your team

Mark Published on Google

Fantastic experience: I’ve been very happy with Professionals Real Estate managing my rental property. The set up process was smooth and stress-free thanks to Jessica. Maddison, my property manager, has been outstanding — responsive, professional, and always on top of everything. She is always available, happy to help and answer my questions. Highly recommend.

Mel Ware Published on Google

Fantastic experience: Amy and Karl have provided amazing customer service throughout the whole purchasing process. They were flexible and understanding. Their open communication skills made the whole process easier for everybody. They kept in contact with us to ensure everything could run smoothly while using language everybody can understand.

Jason Vernon Published on Google

Fantastic experience: I had the most pleasant experience looking for a rental with Professionals Nowra. Maddi went above and beyond to help us find our new home. She is very friendly and helpful making the whole experience stress free.

Professionals Nowra
Professionals Nowra

Great to hear Jason, that's what we are here for.

vicky ward Published on Google

Fantastic experience: "5 stars! Maddi at Professionals Nowra is an absolute pleasure to work with. Professional, friendly, and always happy to help. Highly recommend her services to anyone looking for an excellent real estate agent in the Shoalhaven area. Thanks Maddi for always going above and beyond. Shout out to the whole team at professionals who have all been so accomodating and helpful too.”

Professionals Nowra
Professionals Nowra

Thanks Vicky!

Warren Crittle Published on Google

Fantastic experience: Excellent Service

Ashley Skillen Published on Google

Fantastic experience: We have enjoyed almost seven years of great service from the Professionals Team and its members. Thank you for being a great part of our Shoalhaven experience. Anne

Darren Forti Published on Google

Fantastic experience: Great company to deal with, Holly is my property manager and she is extremely thoughtful, caring and professional in every action, she truly cares about her propertys her landlords and her tenants, she is a 10/10.

Professionals Nowra
Professionals Nowra

Wow! 10/10 what a review!!
thanks Darren

Keith Published on Google

Positive experience: Sarah has done an excellent job so far as our property manager for our commercial property in South Nowra! I would recommend her !

Professionals Nowra
Professionals Nowra

Thanks Keith, Sarah is indeed worth recommending!

illy tamanitoakulaili Published on Google

Fantastic experience: For the length of time(1yr 1 month) I have been leasing with your agency and having you as my go to person, I find your service very efficient, meticulous and flexible.You make my stay welcomed.. Thankyou.

Professionals Nowra
Professionals Nowra

Thank you! So pleased we can provide you with a positive experience.

Martin McLean Published on Google

Fantastic experience: Always there to help and very informative!

Professionals Nowra
Professionals Nowra

Thanks Martin, happy to help.

Taylah Logan Published on Google

Fantastic experience: Both Maddison and Holly have been excellent property managers Would highly recommend!

Professionals Nowra
Professionals Nowra

Thanks Taylah! You've enjoyed service from two of our best.

David Hansen Published on Google

Fantastic experience: Maddi Logan was fantastic to deal with—friendly, professional, and always kept me informed. Highly recommend her if you’re looking for a great property manager!

Professionals Nowra
Professionals Nowra

Thanks David... Always great to hear a recommendation shout out.

Lisa Wallis-Falé Published on Google

Fantastic experience: We recently sold our property thru Professionals Real Estate Nowra after they had managed it as our rental property for more than 25 years. Throughout that time, they were always professional and reliable and easy to deal with. Amy Morris’ (Senior Real Estate Sales) knowledge of the property and the local market made the selling process smooth and stress-free. Amy was able to secure a buyer after only 2 open house inspections. I truly appreciate her dedication and outstanding service over the years and would highly recommend her to anyone looking for a trustworthy Property Manager and Real Estate Agent. Many thanks Lisa & James

Professionals Nowra
Professionals Nowra

Thanks Lisa, and good luck for the next chapter.

Joe Tatnell Published on Google

Fantastic experience: What a pleasurable experience dealing with the entire professionals team from start to finish. Highly recommend them .

Professionals Nowra
Professionals Nowra

Thanks Joe, great to hear...Good luck with your future moves.

Ashmita Karki Published on Google

Fantastic experience: I had a fantastic experience with professionals nowra. The team was incredibly friendly, professional, and genuinely committed to providing exceptional customer service. They were always available to assist whenever needed and consistently went the extra mile to ensure everything ran smoothly. Their support and responsiveness made the entire process stress-free and enjoyable. It’s rare to find such dedicated and approachable people in this industry. I would highly recommend their services to anyone looking for a reliable and trustworthy real estate agent, and I would absolutely love to work with them again in the future.

Professionals Nowra
Professionals Nowra

Thank you Ashmita, it's important that both tenants and landlords enjoy the tenancy experience, so we are pleased that you leave us having received a level of service that you would recommend.

Brittany T Published on Google

Fantastic experience: After dealing with several agents in the area, Amy at Professionals Nowra really stood out. She was professional, prompt, and easy to deal with throughout. We would have no hesitation engaging her again in the future.

Bill K Published on Google

Fantastic experience: We had a great experience with Holly and the team at Professionals Nowra while they managed our property. Communication was always prompt and professional. They took excellent care of everything of the property and tenant. It gave us real peace of mind knowing our property was in such capable hands. Highly recommend their services!

Professionals Nowra
Professionals Nowra

Thanks Bill, and we wish you all the best for next chapter.

Angela Sampson Published on Google

Fantastic experience: We’ve had such a positive experience with Olivia as our real estate agent. Her communication is outstanding—she follows through on everything she says she’ll do, and always keeps us informed along the way. That level of reliability makes such a difference as tenants. What really sets Olivia apart is how genuinely she cares. We’ve always felt respected, heard, and supported, which isn’t something you take for granted in a rental experience. She approaches her role with professionalism, but also with kindness and understanding. It’s clear she takes pride in her work and values strong relationships with her tenants. We feel very fortunate to have her as our agent and couldn’t recommend her more highly.

D Lo Published on Google

Negative experience: I strongly advise against using Professionals Nowra for property management. While they used to be reliable, my recent experience with them has been completely unacceptable. ​Despite a clear contract agreement stipulating a $500 limit on repairs, they completed work above this amount without my consent, without notifying me, and without providing quotes. Furthermore, they use their own family members for maintenance and heavily overcharge for the work. ​Their financial management is just as poor. Rent is rarely collected or paid out on time, yet they are always quick to take their management fee. On top of this, their staff turnover is ridiculous—we had four different property managers in one year. We were constantly left in the dark and spent half our time chasing them for basic inspection reports. ​I have all the necessary evidence to take this further, and I know of several other landlords who are leaving this agency for the exact same reasons. They simply do not do the right thing by their owners. Consider yourselves warned and look elsewhere. I have shared copy of there excuses. To everyone I let you decide. Just be mind full that we didnt recive call or knowledge of this issue till 3 month after.

Professionals Nowra
Professionals Nowra

Thank you for your feedback Dalibor. We always take reviews seriously; however, we feel it’s important to provide clarification for the sake of accuracy.

Our team acted in accordance with our legal obligations under NSW tenancy legislation, which requires essential service: such as hot water; to be repaired promptly. In this case, the hot water system had failed, of which you were advised by phone contact, and delaying repairs would have breached the Residential Tenancies Act and left the tenant without a basic living necessity. For this reason, emergency repairs were arranged to ensure compliance and protect both the tenant and the property owner from further risk. We have no relationship with the plumber other than that of a professional basis, and find that their charges are inline with standard fees.

Regarding financial matters, while we understand that managing investment costs can be challenging for some landlords, our priority must always be to comply with legislation, protect the tenant’s wellbeing, and ensure the property remains safe and functional.

Landlords are paid rent received, less costs, which indeed include our management fee, based on their tenants payment schedule and the payment plan requested by the landlord. We pay every week, every fortnight and and the end of every month, irrespective of what day of the week or year this falls. Payments however must also take into account your expenses for your investment property.

Inspection reports are sent every 4 - 6 months and I can see that you have received and reviewed these through our comunication portals.

So in summary, whilst we cannot agree with any part of your review, we do however respect your right to post.

Mel Rose Published on Google

Fantastic experience: Highly recommend Sarah and the team at the professionals Nowra. Incredible commination, customer service and professionalism.

Professionals Nowra
Professionals Nowra

Sarah is indeed a legend Mel, we are very proud of our Commercial Team.
Thanks for taking the time to praise her.

Bipin Nair Chhetri Published on Google

Fantastic experience: Thanks to Holly Adams and Professional nowra team.They made our move-in/move-out process seamless.Highly recommend their services for both tenants and landlords

Ajay Chadli Published on Google

Fantastic experience: I had the pleasure of going through the house buying process with Hamish and he was absolutely outstanding. Even as a young agent, he showed incredible work ethic—hard-working, professional, polite, and genuinely courteous. He didn’t just assist me; he made the experience personal, taking the time to understand what I needed and making me feel valued throughout the entire interaction. His customer service skills were exceptional, and it was clear he truly cares about the people he helps. Agents like Hamish are rare, and his bosses should be extremely proud to have such a dedicated, high-quality individual representing their organisation. Based on my experience, I highly recommend asking for Hamish. You won’t be disappointed.

Professionals Nowra
Professionals Nowra

Thanks Ajay! We can't wait to see how far Hamish goes in his real estate career, and yes we are extremely proud of his achievements to date.

Francisco Osuna Published on Google

Fantastic experience: We were tenants with Professionals Nowra for more than 4 years, and it was an absolute pleasure dealing with them. The entire team was professional and approachable, making the experience smooth and stress-free. I would especially like to mention Sarah Johnson, who was fantastic to work with—always responsive, clear in her communication, and proactive in resolving any issues quickly and efficiently. Her professionalism and friendly approach made everything so easy. I highly recommend Professionals Nowra to anyone looking for a reliable and supportive real estate agency.

Professionals Nowra
Professionals Nowra

We love to hear this! Thank you for taking the time to leave us your review. Sarah is an amazing Commercial agent, we totally agree with your comments! It's experiences like yours that let's us know we are on the right track with our service and delivery. thanks again.

James Cutcliffe Published on Google

Fantastic experience: Exceptional. Recently friends in Nowra recommended Professionals to my husband and I as we wanted to lease our property to suitable and appropriate tenants. The customer service has been exceptional. From initially meeting one of the Principals', Amanda, then Jessica, Business Development, and ultimately our Property Manager, Olivia Tom, we have been so highly impressed. Olivia has been the ultimate professional. Her personality, professionalism, availability, attention to detail was matched only by her readiness to 'walk the extra mile' in ensuring our property was appropriately appointed for the rental market and that every request was met with such a favourable, 'can do ' response. Olivia was so clear in all communications and responsive to emails and phone calls- always proactive in her attention to our requests and also to the needs of the prospective occupants. We wanted our new occupants to be happy, comfortable and secure in our treasured property and a win-win situation was provided. She knows her craft and understands the local economic climate. Olivia is a high-level ambassador for this company. It is obvious that the leadership engage only motivated and energized staff-a real team. We thank Olivia so genuinely for her authentic care and approachability- a true professional. Thank you, Mark and James

Professionals Nowra
Professionals Nowra

Thanks James!
We are looking forward to working with you.....

Chapel Lane Published on Google

Negative experience: Rude, unprofessional. Can’t even simply admit when they’re wrong and rectify a mistake of their own creation. Owners the worst of them all.

Professionals Nowra
Professionals Nowra

Hi Chapel,

Happy to help solve any issue you have, however cannot find you as a tenant, landlord, contractor, vendor, purchaser so you may need to provide a bit more information,.

Casey Downes Published on Google

Fantastic experience: We recently moved into a property managed by Makayla Liddicoat, and we couldn’t be happier. Makayla is always there to help, goes above and beyond, and is a pleasure to communicate with. The Professionals are truly fortunate to have her as a team member!

Professionals Nowra
Professionals Nowra

Hi Casey, We are delighted you are part of team Mak!

Larry Lazy Published on Google

Negative experience: Worst real estate agent I have ever dealt with. After reading some these reviews and the owners responses, it seems they can’t even get a phone number correct.

Sarah Grech Published on Google

Fantastic experience: Samantha Walsh at Professionals Nowra is a fantastic real estate agent. She helped us secure a property swiftly. Very professional and attentive. Highly recommend.

Steven Coelho Published on Google

Fantastic experience: Amanda Poulton & the Professionals Team have been managing our rental properties for a few years now and we have found them to be extreemly diligent and focused on the efficient management of our investments. They are always on the front foot with leasing and re-leasing and acheiving market rentals, on top of reactive and pro-active maintenance and always available and contactable when we need them. We are very happy with the overall service provided.

Professionals Nowra
Professionals Nowra

Thanks for your confidence in our team Steven.

M S Published on Google

Negative experience: Worst realestate i’ve ever dealt with in my life! Renters beware don’t waste your time with this Agency. You will regret it. Very unpleasant and un professional to deal with. Save your time and just go with any other Agent than this one. They will hold your bond for damages not caused by you. I got my bond in the end, after having to vigorously prove the damage was due to bad workmanship of the house. As you will notice is a patten in their 1 star ratings. Even just have a look at the toxic responses they have to their 1 star ratings on here and you will get a little insight. I’ve never had a problem in my life with renting, until I went with this agency and I just want to warn as many people as I can.

Professionals Nowra
Professionals Nowra

Thanks for your candid response Mia.
We are often caught between the landlords expectations of tenants and the experience of the tenants themselves. It's an unfortunate aspect to the business, and certainly reviews like yours do not dimish the stress our PM team are required to deal with on a regular basis.
I will remind them, when they read your coments, that the work they do is valid, and they deserve more respect.

Meagan Gentle Published on Google

Fantastic experience: I was a potential buyer of a house Sam was the agent for. Although I did not get the house, Sam was an absolute gem to work with. Sam was transparent and informative throughout the process, and always respectful in our communications. Thank you!

Mahalia W Published on Google

Fantastic experience: Samantha Walsh from The Professionals in Nowra was fantastic to deal with as a buyer. She has excellent communication skills, was very attentive and was a great listener. She was able to find the perfect property for our requirements, nothing was difficult; all in all a stress free purchase.

buddy Sek Published on Google

Fantastic experience: there is no reason for us do not to renew lease with professional services provided by the lovely property manager Leonie who always concerns ahead for us and communicate efficiently. Bravo~

Steen Flanagan Published on Google

Negative experience: The most toxic organisation that I have ever had to deal with. Breaks in to my leased premises and sends me the bill . Beware

Michael Hindle Published on Google

Fantastic experience: Leonie Blacka has been doing a great job with looking after my rental property. Communication is always very good and responsive and detailed in the information being passed through. Very happy with the service provided by Leonie and all of the staff at Professionals Nowra.

Martin Davis Published on Google

Fantastic experience: Our maintenance issues were resolved quickly and efficiently with very little hassle for me. I am very happy with the overall service provided by the professionals. Ten out of Ten!

Professionals Nowra
Professionals Nowra

Thanks martin,

We'd love to be also be able to send google reviews for our landlords and our tenants, yours would excellent.

kishor raj panta Published on Google

Negative experience: Worse real estate agent I have ever have to deal with in my long term rental history. Effie has no professionalism at all being a real estate agent I have left their property in a good condition than it was before. Even though they are making up things and creating issues. They are holding my bond and they have not returned it back to us yet. Strongly do not recommend to go with professional for any deal with property (Reply to comment ) First of all I would like to make Nowra community aware about your costumer service and your company ways to trap people and their bond. That’s why I have publicly post the comment. Pls be mindful with words you have use, it was 2 entry given to recheck the property, which is very common and you have not done any courtesy, so there is no point to feel proud. I have evidence that Effie had accuse us for the damage that we have not done, which was clearly mentioned in ingoing report. I can post those emails and pictures publicly if you would like to have a look with other viewers I can post in public our ingoing report pictures including marks, grease, dust, hairs, damage etc etc which was in the property prior to our move. You might have mistaken that the property was brand new or was all renovated before we moved in. I am sorry to say it was old property with lots of issues Lastly, you do this to make money with zero level costumer care.

Professionals Nowra
Professionals Nowra

Thank you Kishor & Bipsa for your feedback regarding your vacating process. If you recall however both yourself and Bipsa and myself and Effie returned to your property after you dropped the keys to our office to investigate all issues that arose from your outgoing condition report. You left this property in very poor condition and your cleaner should not have been paid for any work you claim he undertook. Our office prides itself on following process, you were offered the luxury of reattending three times to undertake weeding, external cleaning, removal of hair in bathrooms, window tracks, windows, extraction fans, greasy exhaust fans, dirt on walls, dirt on carpets etc. Ordinarily you would only be offered a return once to attend to items identified.

You have chosen to very publically complain about our process, we will choose not to defend ourselves by providing photos of the property taken at your outgoing out of Professional curtesy.


Sadly it is always the worst tenants who shout the loudest, protest the longest, post the most negative. I encourage you to follow the process if you are unhappy with the results. We are goverened by legislation as are you, please address your concerns through the appropriate channels.

bipsa dahal Published on Google

Negative experience: Professional team is totally unprofessional including Amanda and Effie They are blaming us for the damage cause by water leakage more than a year ago in the carpet. They do not have common sense that if there is water leakage from the wall with rusted pipe it does leave marks in the carpet There was no cockroach in that property, however they shows a fake picture of cockroach and ask for pest control. Cleaner did attend all of the things that they have asked to do, however they are creating issues. They are running business just for money.

Professionals Nowra
Professionals Nowra

Thank you Bipsa and Kishor for your feedback regarding your vacating process. If you recall however both yourself and Kishor and myself and Effie returned to your property after you dropped the keys to our office to investigate all issues that arose from your outgoing condition report. You left this property in very poor condition and your cleaner should not have been paid for any work you claim he undertook. Our office prides itself on following process, you were offered the luxury of reattending three times to undertake weeding, external cleaning, removal of hair in bathrooms, window tracks, windows, extraction fans, greasy exhaust fans, dirt on walls, dirt on carpets etc. Ordinarily you would only be offered a return once to attend to items identified.

You have chosen to very publically complain about our process, we will choose not to defend ourselves by providing photos of the property taken at your outgoing out of Professional curtesy.

Vee KV Published on Google

Negative experience: Unfortunately I had a pretty bad experience with this agency. even a year after vacating, i had been informed they were providing false and slanderous references. claiming the home was damaged, pets created damage, house was left unclean (we used their chosen cleaning company), entry was refused for inspections, photos and viewings, bond being taken etc. None of this was true. I have evidence of it being untrue. we brought it up with the property manager and recieved an email that says quote "all has been rectified and all future references will have the correct information provided". There was also a mention of being taken to tribunal but that was due to not having a rental yet at the time of vacate date. although IF These false references were occurring at that point in time also, it's understandable that We didn't find a property and had to go to tribunal and be granted extra time to vacate. Bond was returned in full, all bills paid, no damage created, entry always allowed and rent always paid on time. I imagine the company will disagree on the matter but I have my supporting documents. I just wanted to provide my own honest experience. thankyou.

Matt Harwood Published on Google

Fantastic experience: We honestly can't rate Professionals Nowra and Jessica Cleall highly enough. We have engaged Professionals to sell two properties now. Each were very different properties, locations and market positions and in both situations Jess' commitment to providing a professional service and meeting our expectations was exceptional. Her professionalism, communication skills and expediency, efficiency, market knowledge, advice and expectation management are outstanding. We wouldn't go anywhere else. Highly recommend.

Kylie Rayner Published on Google

Fantastic experience: Just sold my home with Professionals Nowra. Through a stressful time the staff, Karl, Samantha and Amy were super helpful, understanding, and professional. The team’s communication was top quality every step of the way. Thank you

Jen Somers Published on Google

Fantastic experience: Very supportive staff. Easy to deal with. Effie has been an awesome Property Manager. Amanda & other staff have always been friendly & helpful. Ensured landlord complied with & addressed maintenance, safety & appliance issues promptly. Thank you.

Professionals Nowra
Professionals Nowra

Thanks Jen, we wish you all the best for the next chapter.

Tom Phillips Published on Google

Fantastic experience: Renting out a Home in Nowra. We use The Professionals Real Estate Nowra to manage our property in Nowra. Makayla Liddicoat is our property manager. Karl and Amanda Poulton are the owners of The Professionals. Karl and Amanda have looked after us for many years and we are more than happy with the service thay give us. Makayla, as our property manager is very professional and, most importantly, recognises that the Landlord including the rented property, is the most important ingredient in the home rental equation. We have recently had a change over of tenants and Makayla advertised the property, gave us recommendations which we were happy to accept and conducted exit inspections of the out going tenants and incoming nspections for the new tenant. We were pleased with the whole process and the communication that Makayla maintained during the process.

Professionals Nowra
Professionals Nowra

Thanks for these really fabulous words Tom, it's been a pleasure dealing with you all these years.

Jarred Donovan Published on Google

Fantastic experience: Professionals Nowra were so accommodating throughout our rental experience. Any requests we had - including issues on the property - was very quickly responded to and actioned. We felt blessed to have had two great rental agents over our year of renting, so it's obvious that looking after their clients is a high priority. As our first rental, we felt well-supported and cared for. We will definitely continue to use Professionals Nowra in the future and they will be our first choice.

Professionals Nowra
Professionals Nowra

Thanks Jarred!

Emily Schaffer Published on Google

Fantastic experience: Renting through Professionals Nowra and Effie has been the best !! Always quick to reply to messages about maintenance and makes sure the jobs done. She is the most wholesome ,compassionate and caring person too which has been a massive bonus.

Professionals Nowra
Professionals Nowra

Emily, we are pleased that you felt supported by Effie through your rental journey.

Nowra News Distibution Published on Google

Negative experience: Worst experience with the Professionals Nowra. These guys are totally unprofessional Specially the Rhonda Kinsey, Amanda Poulton & Karl Poulton not been able to listen the tenant point. Seriously never ever go with Professionals Nowra and when property manager is Rhonda Kinsey never ever.

Professionals Nowra
Professionals Nowra

Ok Tejas, we get it. You weren't happy a routine inspection was accidentally scheduled ( and cancelled ) on a Public Holiday. And whilst you can change the email address from which your reviews come, it does not change our commitment to our Landlords in the management of our rental properties. We are required to undertake inspections and report to our landlords on the condition of their investment.
If you need clarification of this, please refer to Department of Fair Trading.

Tejas Tejura Published on Google

Negative experience: Professionals are totally unprofessional They schedule inspection on public holiday and never listen the tenant complain. Never ever go with the professionals nowra. I complain multiple times but they don’t listen or take action. Rhonda Kinsey, Amanda Poulton & Karl Polton all three are very unprofessional and never listen the customer point.

Professionals Nowra
Professionals Nowra

Thanks Tejas, feedback is always welcome.
Thankfully we realised in time that the routine inspection was booked for a public holiday and both you and the property manager were able to take a well deserved break. We are required to undertake inspections on behalf of the landlord so if rescheduled, unfortunately they still need to proceed.

Jessica Szalai Published on Google

Fantastic experience: Had the pleasure of dealing with Rhonda throughout my tenancy. She was always super helpful and prompt with her communication. Couldn't have asked for anyone better. Thank you, Rhonda!

Professionals Nowra
Professionals Nowra

Oh Jessica, Thank you for taking the time to review your property manager and good luck for the future.

Tori McEwan Published on Google

Fantastic experience: Effie has been absolutely amazing throughout the process of my first commercial lease - thank you Effie! So excited to pick up the keys :)

Francis Waddell Published on Google

Fantastic experience: An Exceptional Experience with Makala Liddicoat! I had the pleasure of working with Makala Liddicoat, and I must say, she is absolutely amazing! From start to finish, she exemplified professionalism, dedication, and an unparalleled level of expertise in the real estate industry. Makala's attention to detail and in-depth knowledge of the home i was moving into was evident from our very first meeting. She took the time to understand my specific needs and preferences, ensuring that every property she showed me aligned perfectly with my requirements. Her ability to listen and communicate effectively made the entire process smooth and enjoyable. Throughout the entire journey, Makala was responsive and proactive, consistently keeping me updated on the listing and items I need to know about. She was always available to answer any questions I had, and her promptness in addressing concerns was truly impressive. Makala's passion for real estate and her dedication to her clients make her stand out in the industry. She goes above and beyond to ensure her clients' satisfaction and happiness, making the whole experience feel personalised and enjoyable. If you're looking for a real estate professional who is not only highly skilled but also genuinely cares about your needs and preferences, Makala Liddicoat is the person to trust. I cannot recommend her enough! Thank you, Makala, for making my real estate journey to find a new rental home a memorable and successful one. You are truly amazing, and I am grateful for all your hard work and dedication. I look forward to working with you and the wider team.

Professionals Nowra
Professionals Nowra

This one's going straight to the pool room!
Thanks Francis and welcome aboard.

Peter Sayers Published on Google

Fantastic experience: I have been with this RE Office for a number of years and they continue to achieve great results in both Sales and Rental Leasing. They keep me in the loop in regards to staff movements and changes within the office, which is sometimes overlooked by other agencies I've had to deal with in the past. Recently Makayla Liddicoat helped me with a Tennant/Council issue and she delt with it in a Timely and Professional way. Their name says it all. Thanks again.

Harmony Maree Published on Google

Fantastic experience: I have only had positive experiences with the professionals Nowra! In particular our amazing agent Makayla Liddicoat. Makayla went above and beyond as a property manager. She was kind and extremely easy to approach with any issues. She is by far the best agent I have experienced since renting. I highly recommend professionals Nowra!

Professionals Nowra
Professionals Nowra

Thank you Harmony, you've made our weekend.

Makayla Lucas Published on Google

Fantastic experience: Makayla is an amazing agent and has always been so understanding, helpful and kind she slays

Jayantha Ranjan Jayasuriya Published on Google

Fantastic experience: Have only 5 stars. That's not enough to rate and I have been getting an absolutely fantastic service from them for last 5+ years. Highly professional and customer oriented service looking after them with utmost care. There are gems in this place like Rhonda and Makayla who goes to the very end of the capacity of them to provide a fabulous service to make you happy. I always recommend Professionals Nowra for any tenancy need as they are highly reliable and knows the area of real estate services very well plus know how to satisfy a customer. Exceptionally great in the business. Always happy to obtain the service from them.

Professionals Nowra
Professionals Nowra

Wow!! Seems like we ticked all the boxes for you Jay..so glad to hear you have had such a good experience with us. Just what we strive for.

Georgia Jane13 Published on Google

Fantastic experience: Worked with Professionals Nowra who delivered great and friendly service during a search for a rental. My partner and I managed to secure a rental within a day of inspection and received ongoing communication with the managers at Professionals Real Estate. A big thank you to Effie Stewart who greatly helped us secure a house and managed to make a big and somewhat overwhelming process into a quick and easy one.

Jarrod Hall Published on Google

Fantastic experience: My partner and I have been renting through this realestate for the past three years and we have had a really great experience. Always very professional and Effie in particular has always been very helpful.

Professionals Nowra
Professionals Nowra

Thanks Jarrod and good luck to you and Eleanora for the future. Effie will miss your dog!!

Alanah Rapsey Published on Google

Negative experience: Stay away from this real estate- extremely unprofessional behavior, and they will treat you like a piece of dirt. Stay away.

Professionals Nowra
Professionals Nowra

Good Morning Alanah, coincidentally we received another review this morning from the same region of QLD where you reside and where we do not manage rentals. As we know you are not a previous tenant or client of ours and as advised to reviewer "Royce" this morning, I suggest that perhaps a mutual facebook contact of you both and a tenant who recently left our agency has vastly misreported the circumstances under which they were terminated. I would be happy to outline these here, however that would not be Professional.

Royce Alcorn Published on Google

Negative experience: I would give them 0 stars if I could, absolutely terrible to their renters, ripping them off and being difficult, kicking families out of homes with near no notice. Making up additional items not on final exit condition reports, they are definitely not professional steer clear of this release agent.

Professionals Nowra
Professionals Nowra

Royce, we undertake extremely strict protocals in the management of tenancies and properties. We are guided by and adhere to legislation both for notice periods and due diligence and strictly adhere to procotcols. I note that you have never been a tenant of ours, however have identified the tenancy to which you refer, so perhaps the actual actions of our agency have been largely inflated by the outgoing tenant who is more than welcome to address any concerns they have with us directly.

Craig Williams Published on Google

Negative experience: What about this mob, they are renting out a place in my street. Representative there to take photos ect, parks directly on my nature strip 2 doors up from the house hes scoping. There is a parking island almost directly in the middle of the road outside said house hes at, plus nature strip across the road, out front and driveway of that house. When asked to move his car one because its blocking my side access, two ruining grass i am trying to grow, three blocking pedestrians and postal delivery, four blocking emergency access to electricity and phone points. Im told by this representative, who do i think i am and he will park anywhere he wants as its public land. It may be public land but its also there for access not to be blocked by smarmy real estate agents. If thats how representatives of this place treats rate paying residents god help renting or buying a house from them.

Professionals Nowra
Professionals Nowra

Thanks Craig, We are sorry to hear that we may have inconvenienced you with the parking arrangements for our marketing photos.

Stuart Mason Published on Google

Fantastic experience: Troy was a friendly patient agent. We spent nearly an hour going over the property we finally bought. So far my administrative dealings with Professsionals Nowra has been straight forward and they have answered all my questions along the way.

Kris Iverach Published on Google

Fantastic experience: Effie was an amazing help to us in finding our new business venue. When the original property we looked at didn’t fully suit our needs she found the perfect spot for us and since then has been nothing but helpful and supportive in us and our leasing experience.

Professionals Nowra
Professionals Nowra

Wow! That is great to hear Kris, our Commercial team have been working hard, reviewing how we can better support and grow local businesses, and improve the relationships and communication with commercial landlords and tenants. Effie goes out of her way toward this goal. Clearly it shows...

Bobby Pratt Published on Google

Fantastic experience: Very happy

Professionals Nowra
Professionals Nowra

We are not sure exactly what you are happy with Bobby, but at the end of the day it doesn't matter. Your happy!

Marion Bateup Published on Google

Fantastic experience: Great service from The Professionals Nowra. Quick result in selling our property. Kept up to date with all required information and open houses. Thanks to Amy, Troy, Karl and the whole team.

Professionals Nowra
Professionals Nowra

Thanks Marion, a delight to be able to assist, and thank you for the yummy treats, best lunch ever. Good Luck to you and Brian for the future.

Vanessa Lam Published on Google

Fantastic experience: Very pleased with the team at Professionals. Polite and helpful staff memebers who have always keep me informed of matters requiring attention. Happy to recommend.

Professionals Nowra
Professionals Nowra

Great to hear! We review our process and procedures and constantly train our team to ensure we are delivering the best practice outcomes for our clients...seems to be working.

Svijetlana Spudic Grdan Published on Google

Fantastic experience: The team at Professionals especially Karl were great. We are happy with the achieved resault, with the fast sale of the property, they were always kind and ready to response to are questions.

Jeremy Kern Published on Google

Fantastic experience: It was a pleasure renting over the last several years. Very professional, easy to deal with.

Tabitha Kates Published on Google

Fantastic experience: Was very happy with the assistance from the team at Professionals to buy my first home, they made the process very smooth and Makayla especially went above and beyond to ensure I was happy with the process, happy to recommend again!

Joe Nas Published on Google

Fantastic experience: The whole team at The Professionals were excellent from start to finish. I would highly recommend them.

Gary Published on Google

Negative experience: Very unprofessional been left homeless from this real estate Got given a no Grande's noticed through covid lockdown Got told the owner wanted the house back to sell or moving to All to find it up they just wanted more money for the house Never missed a payment Was paying $490. They up the rent to $700 disgusting. With 0 help on finding new accommodation after being lied to by the 0wner Of so called professionals. Also didn't tell the truth to my father. Would not recommend using this real estate at all. r and property manager.

James Whittington Published on Google

Fantastic experience: Our experience with professionals realestate has been a very pleasant, stress free experience. They were with us every step of the way to make sure we were up to date with everything and made the experience of buying a home fun and exciting. Not at any point was I stressed or unsure during the whole process as they were always happy to answer any queries we had, giving us piece of mind. Super responsive! If anything they were waiting for us to get back to them, not the other way around. Special thanks to Amy Morris who was the main reason for such a pleasant care fee experience.

Lei Lei Htun Published on Google

Fantastic experience: Amy helped us to secure the property.. She is very responsive, always proactive to help us. Nowra team is fantastic.

adversary studios Published on Google

Negative experience: Wasted my time. I came across a property on domain for lease and the only way I could get a chance to view the property, to see if i wanted to apply, WAS TO APPLY. After some time of filling out an application (weblinks they posted were dead ends etc.) they responded a couple of days later saying they were organising a viewing time. Another few days later I received a message saying the property had been taken. I don't understand this backwards way of doing business. If i were leasing my property, I would not use this company. Extremely unhelpful

Professionals Nowra
Professionals Nowra

Oh No! That sounds extremely frustrating! Perhaps I can share our perspective? We too are being adversely affected by the demands of an unusual property market where there is limited stock and extremely high levels of interest. Our only response can be to limit time wasted by all parties ( and keep everyone safe ) by qualifiying tenants prior to limited capacity open homes or arranging private inspections. Therefore we ask tenants to apply with all their qualifiying documents, assess or have the landlord assess suitable candidates, and from there conduct opens or private or remote inspections. I would suggest that if you hope to achieve a rental property in this area you need to set yourself up as a client on 1form, which is the universally accepted application platform and from which you can apply for properties with any agency on realestate.com.au, instead of domain. Alternatively if you have a budget, location, time frame you can contact our agency to discuss personally your requirements. We hope this helps and wish you luck with your search.

Philip Roth Published on Google

Fantastic experience: Only had to give them some paperwork for one of their clients but really helpful staff and friendly

Chris Bartlett Published on Google

Fantastic experience: Absolute pleasure dealing with the Professionals in Nowra. Awesome experience! John was one of the best agents we have ever dealt with! Process was made quick, easy & painless. Very impressed from start to finish.

Professionals Nowra
Professionals Nowra

Thank you for your lovely comment, pleased we could assist.

damien radburn Published on Google

Fantastic experience: Great to deal with and never a problem regarding changes needing to be made

Professionals Nowra
Professionals Nowra

Thanks for the review Damien...always happy to help

Graham Anderson Published on Google

Fantastic experience: My property manager with Professionals Nowra has done an exception job in maintaining communication between myself, tenant and contractors. It has been a difficult time dealing with previous Strata Management and she handled herself really well. Even though I consider their management fee on the steep side, the effort they go to:- I consider they are worth it! I recommend this agency for my property dealings.

Professionals Nowra
Professionals Nowra

Thanks Graham, we like to live and work by the motto, be worth what you charge.... and clearly Rhonda is a fabulous example of this

prh3451 Published on Google

Fantastic experience: The performance of the team was top class, everything you would wish for in a real estate estate selling your property. They achieved a selling price well above the reserve. They achieved an excellent result despite the Covid-19 pandemic lockdown in Sydney.

Professionals Nowra
Professionals Nowra

Thank You! Covid certainly challenged us operationally but we were very very happy with the auction results as well. Thank you for trusting Professionals Nowra with your sale.

Maureen Howard Published on Google

Fantastic experience: The team at The Professionals Nowra - Amanda and Carly went above and beyond to help me secure a rental before making a big move from Sydney - they have helped me now on a few occasions with issues when i first moved in and I have really appreciated their care - Thankyou

Professionals Nowra
Professionals Nowra

Oh Maureen, we are delighted you have become a Professionals fan... anything we can do to make your tenancy comfortable, just let us know...

Ryan McCue Published on Google

Fantastic experience: Hannah and Carly were excellent in helping me secure a property. These Professionals are really proactive with their job, they were super quick to help with a private inspection time and secure a property. Other agents had me waiting days and treated me like a number. These two were engaged with their job and interested in helping both landlord and tenant with a quick and efficient result. Thank you!

Neridah Key Published on Google

Fantastic experience: Jess went above and beyond for the sale of my investment property. Checked in regularly as their were a few hurdles to place the property on the market. Property went on the market and sold within 5 days for full asking price. Kept me fully updated the whole way through. A pleasure to deal with, very knowledgeable and genuinely has her clients best interests at heart. The whole team is great to deal with. Highly recommend them.

Kristie Nowacki Published on Google

Fantastic experience: I have been dealing with Professionals Real estate since last year when I moved back home to Nowra from Sydney. Originally I was just emailing every real estate in hopes to find something, I was very worried as due to personal reasons I had to break my lease in Sydney early and it was my father who turned me onto Professionals and thank goodness he did !! I have had the pleasure of dealing with Makayla Liddicoat. Makayla has managed my lease for two properties now and has gone above and beyond in every area! she is very responsive and a chilled out person so I have never been worried about contacting her about anything , I have also recommended her to others I know are looking for a new place to rent. Anyone looking for a rental property or a place to own I highly recommend giving Professionals a call !

Professionals Nowra
Professionals Nowra

Thanks Kristie, and we love that we could help you stay with our agency....

Graeme Bant Published on Google

Fantastic experience: Good people to deal with and always on the ball.

Professionals Nowra
Professionals Nowra

Thanks Graeme, we are committed to our vendors, buyers, landlords and tenants alike...

Dee Published on Google

Fantastic experience: The team at Professionals have been wonderful. I have bought, rented out my place and sold through them. Each time the process has been easy with plenty of support and guidance from the team. Special thanks to John Egan who has been there all the way through. I would highly recommend Professionals Nowra.

Xena Purry Published on Google

Fantastic experience: Lovely, helpful staff

Melinda Tidyman Published on Google

Fantastic experience: I highly recommend Makayla Liddicoat, she went above & beyond to help my family & I secure a property. Makayla was extremely prompt, & efficient throughout the entire process, her communication was exceptional & her professionalism was like nothing I have experienced before. Her customer service is on a whole other level & even came in on her holidays to do an ingoing report & signing of my lease. She is so well spoken & suited for the real estate industry & is an asset for anybody she works for.

Louise Cutts Published on Google

Fantastic experience: Makayla has been an absolute miracle worker in our rental search, which at times felt endless. We anticipated finding somewhere perfect for our situation wouldn’t happen overnight but didn’t expect it to be quite so painful. But then along came Makayla, she has been the first real estate agent we’ve encountered to go that little bit further in helping us to find the right house. We couldn’t be more grateful to her, thank you for everything Makayla, you’re a credit to Professionals Nowra.

Professionals Nowra
Professionals Nowra

Thank you Louise, It's great to get such good feedback about our team members....they work hard...#realpeoplerealresults

mitchell bagou Published on Google

Fantastic experience: "We were fortunate enough to have had Karl, Amanda, Leanne and all the team at Professionals Clyde Poulton Real Estate help us to buy our first home. We found their level of service to be above and beyond and would highly recommend them. These guys delivered a great outcome for our first home! Thankyou!" Mitch, Cass and Layla

Professionals Nowra
Professionals Nowra

Thank you Mitchell, we are always thrilled to be with our clients when the take their first step on the property path.

carl lucchinelli Published on Google

Fantastic experience: Excellent service and knowledge of the local area.

BR Shrestha Published on Google

Fantastic experience: An Amazing Agent Excellent local knowledge and great communication with us every step of the way! We been with professionals since 2017. Karl was cool, calm and collected. His dedication and drive reassured us we were in the right hands. Will definitely use Karl and Professional Clyde Poulton Real estate again.

Laurie Gillett Published on Google

Fantastic experience: Excellent company to deal with. Knowledge of their area is superb and friendly and helpful as well. Would recommend them highly.

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