Lifestyle Group Yamba
Lifestyle Group Yamba supports buyers, sellers, landlords and tenants with local insight and a service-first approach. We provide residential sales, property management and holiday accommodation services, backed by the wider Lifestyle Group network. Whether you’re making a lifestyle move, investing, or preparing to sell, expect clear communication and an organised process from start to finish.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-12h
Photos of Lifestyle Group Yamba
Our comment from ImmoNetwork about Lifestyle Group Yamba:
Local Expertise and Exceptional Property Management
Lifestyle Group Yamba stands as a premier real estate agency in the region, combining deep local knowledge with a dedicated team of professionals. They offer comprehensive services including the sale and purchase of residential properties, holiday rentals, and full property management. What truly sets them apart is their ability to deliver personalized care to both property owners and tenants, ensuring that every stakeholder feels valued and supported throughout their journey. The agency’s extensive experience, particularly in managing holiday homes, allows them to tailor their approach to meet the specific needs of investors and visitors alike.
A Guest-Centric Holiday Experience
For holidaymakers, Lifestyle Group Yamba is synonymous with comfort, convenience, and unforgettable stays. Guests frequently praise their properties for being well-appointed, spacious, and ideally located near Yamba’s pristine beaches and local amenities. The team goes above and beyond to ensure a seamless experience, from providing detailed check-in information to offering local tips that enhance the visit. Whether it is a dog-friendly beach house with direct access to the surf or a modern unit perfect for families, the agency ensures that guests have everything they need for a relaxing getaway. Many reviews highlight the "home-away-from-home" atmosphere, where thoughtful touches and responsive staff make every stay special.
Reliability and Proactive Service for Owners and Tenants
The agency’s reputation is built on the exceptional dedication of its property managers. Clients consistently commend staff members like Shayne, Lee, Chloe, Del, and Stacey for their professionalism, approachability, and proactive communication. These managers are not only skilled at coordinating rentals and maintenance but also excel at building lasting relationships with their clients. Owners appreciate their transparency and ability to maximize rental income, while tenants value the quick resolution of issues and the friendly, supportive attitude of the team. The staff’s willingness to go the extra mile, such as assisting with urgent repairs or providing flexible solutions, has earned them a loyal following among property investors and long-term renters.
Professionalism and Trust in Transactions
Beyond property management, Lifestyle Group Yamba is recognized for its integrity and efficiency in real estate transactions. Whether handling the sale of a home, facilitating an office lease, or guiding first-time landlords, the team ensures that processes are clear, stress-free, and professionally managed. Clients highlight the agency’s honest and straightforward communication, which fosters trust and confidence. The collaborative spirit of the team, including agents like Grant and Michelle Gillies, ensures that complex transactions are handled with care and precision. This commitment to excellence has made Lifestyle Group Yamba a highly recommended choice for anyone seeking reliable real estate services in the Yamba area.
Lifestyle Group Yamba: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,3 out of 5 from 96 reviews
Fantastic experience: This is hands-down the best dog-friendly beach house we’ve ever stayed in. The Goldilocks location is absolutely unbeatable—just a flat, three-minute stroll to a gorgeous surf beach where dogs are welcome. Being so close meant we could easily wander back and forth throughout the day, with the added bonus of being able to cool off in the pool. The backyard is completely and securely fenced, giving us total peace of mind leaving our dog while we enjoyed the surrounding area—a four-minute walk to the first tee and just seven minutes into town. The large, private outdoor patio was a true holiday sanctuary and the perfect spot for evening BBQs, with the sound of the waves in the background. Absolutely faultless. 10/10!
Fantastic experience: My husband & I love staying at Doncaster unit 2 and find it very comfortable and the perfect location. Shayne and the team at Yamba Lifestyle are always helpful and great to deal with.
Hi Julie,
Thank you for the lovely review! We are so pleased that you and your husband enjoy staying at Doncaster Unit 2. Shayne and the Yamba Lifestyle team will be excited to hear your kind words, and we look forward to having you stay with us again soon!
Kind regards,
Lifestyle Group Yamba
Fantastic experience: Shayne is like no other! Always our go to property manager in Yamba. She will leave no stone unturned and makes any problem go away with commonsense and hard work! Simply the best.
Hi Paula,
Thank you for taking the time to share such wonderful feedback.
We are incredibly proud to have Shayne managing properties in Yamba.
We deeply appreciate your ongoing trust in her and the Lifestyle Group, and we look forward to continuing to provide you with excellent service.
Kind regards,
Lifestyle Group Yamba
Fantastic experience: I’ve stayed here with my family twice! Absolutely loved it. Nice and central location and a big open plan home. Heaps of space for the kids to run around and enjoy. Highly recommend.
Fantastic experience: We have stayed at 242 Yamba Road multiple times and have always had the most amazing time! The house has everything you need and is in a great location. Great home for a large family or even multiple families. Would stay here everytime we are in Yamba.
Fantastic experience: We Love this place. We'll appointed and very comfortable. Will be back 242 yamba Rd. Hamilton house
Fantastic experience: My partner and I have stayed at Hamilton House Yamba twice now. Such a lovely place for a short or long holiday. The hosts Dot & Dave have thought of absolutely everything so all you need to bring are your clothes and food. The rest is taken care of. Highly recommend. I know we are definitely looking forward to our next stay !
Fantastic experience: My husband and I were lucky enough to stay in Namanula 3.it’s spacious modern and has a fantastic veranda.we have been holidaying in yamba for 25 years can’t fault all of the accommodation from Lifestyle group.A special thank you to Shayne for her hospitality and professionalism throughout the holiday.hope the next group has a great holiday.
Fantastic experience: I can't say enough good things about the Holiday Team at Lifestyle Group in Yamba – and now that Shayne Richards is heading up the team, I can only see it going from strength to strength. They made our holiday a breeze with their top-notch service and local know-how. From the get-go, they were all about making sure we had a fantastic time and their friendly and approachable nature made us feel right at home. If you're looking for an unforgettable holiday experience, look no further than the Shayne, Lee and the Holiday Team at Lifestyle Group.
Fantastic experience: Thank you Shayne at Lifestyle Group Yamba for managing Blue Pacific 1 so professionally. The unit is always well managed and Shayne and the team are easy to deal with. I always find them to be friendly, efficient and a treat to interact with. Thank you for doing such a wonderful job as our property rental managers.
Fantastic experience: I stayed for a week in mid May at Unit 1 Flinders Lodge Yamba. Great value for money. Close to everything. Would easily return. Had a small problem the first day ( Saturday afternoon ) which was sorted in minutes by the property manager who was at a sportsground when contacted. Really appreciated that. The whole area is great. John.
Fantastic experience: Jake almond is amazing, super inviting as soon as we walked in. Thanks Jake!
Fantastic experience: We had a fantastic experience working with Lifestyle Yamba as the real estate agent for our Yamba office lease. The team was extremely professional, easy to deal with, and an absolute pleasure to work with from start to finish. Communication was clear and timely, processes were straightforward, and everything was handled with care and professionalism. They made the entire leasing experience smooth and stress-free. We would highly recommend Lifestyle Yamba to anyone looking for a reliable, approachable, and professional real estate team.
Negative experience: I'm leaving a review today to expose the practices of this real estate. Story short -> damages in the house because a burst of a hot water system, they sent a plumber only 3 days later to fix it, didn't sent no one ever for the cleaning the mold or the smell. They push us out giving us an increase of rent without the minimum of 60 days notice or any improvement (the house was getting moldy everywhere and smelling like socks). We refused to renew our lease even though it took us 6 month to find a house but he had no choice and then they try to force us to pay a carpet cleaner -> This is not mandatory when you don't have pets, and try to make us pay 250$ for 3 globes, a screw and an already broken tail (wish was on the check-in pictures). We refused to pay and they took us to tribunal saying we didn't give them access to the house for repairs. Then, they proceeded on advertising the house for cheaper than what they asked us to pay for. After all proof given to the tribunal they asked us to withdraw our cross application to the tribunal and got our full bond back. Avoid them at any cost and if they try to lie or steal you should fight it. The tribunal is on your side if you have a record of the events, tenant union is at your disposal to help you resolve matters with abusive real estate and landlord like that !
Fantastic experience: Shayne is a wonderful property manager. She is both experienced and very capable. Her diligent approach ensures both property owner and holiday maker are well looked after. She has managed our property for nearly two decades and we cannot praise her highly enough - thoroughly recommended. A true professional.
Fantastic experience: Wonderful service with real people. Yamba Magic is real. Thank you
Positive experience: We couldn’t ask for a better property manager. Lee is fantastic to work with! Professional, reliable and she always keeps us updated. Excellent communication skills. Nothing is ever too much trouble…even out of hours. Lee is a fabulous asset to Lifestyle Yamba Carolyn and Michael Butler
Fantastic experience: From the moment we walked into Lifestyle Yamba, we felt genuinely welcomed. The atmosphere is relaxed and inviting. Natisha, at the front desk, was incredibly friendly, approachable, and knowledgeable. She took the time to answer everything with a smile, even giving us some tips on local hot spots. It’s rare to find someone so genuinely invested in helping people feel comfortable and informed. If you’re looking for helpful advice and genuine service, Lifestyle Yamba is a great place to start.
Fantastic experience: “Lifestyle Group manages our property with professionalism and reliability. They are easy to work with and consistently maintain a strong client base for our holiday let.”
Fantastic experience: Quick friendly service at all times. Polite and professional advice . Always approachable and professional
Fantastic experience: Property manager Shayne provides the most comprehensive property management I have ever experienced. Highly recommend this group
Negative experience: Lee has been very good to deal with. Always friendly and proactive and thinks about the experience of future tenants
Positive experience: The Lifestyle group in Yamba have gone through a merger and name change with expected teething problems. However, with the current holiday rental staff, in particular my property manager, Lee I feel they are making positive advancements with personalised service. Lee is a great asset to this business.
Fantastic experience: Lee is a fantastic property manager- professional, approachable, and always willing to go the extra mile to accommodate our requests.
Fantastic experience: Lee has been an outstanding property manager for our holiday unit. Going beyond expected service and making recommendations that have enhance our property and clientele experience.
Fantastic experience: Staff are lovely and friendly. Couldn't ask for better property managers
Fantastic experience: We appreciate the excellent management of our rental property by Lee from Lifestyle group. She has been very efficient in organising rentals, always has good reviews from our guests, and has helped us to bring our property up to its shining best over the last year. Thankyou.
Fantastic experience: The saying: 'Change is as good as a Holiday' resonates at Lifestyle Yamba. Shayne Richards has accepted a new appointment, to the position in charge of Holiday Operations. Very Impressive! Congratulations Shayne! Shayne is an extremely professional operator, passionate and communicates clearly, honestly and effectively. She genuinely loves what she does. It's clearly evident in her work ethic and approach. Shane goes above and beyond, to meet your holiday investment needs. What more can you ask for? Shayne Richards is the change we needed for our Holiday Investment Property, here in picturesque Yamba. What a difference she has made in just six months of her tenure. Shayne manages with extensive knowledge (22 years in fact), expertise and confidence. She naturally aligns and tailors guests, specifically to your property. Now that's a genuine talent, a gift not to be underestimated in today's holiday scene. In saying that ..... I think I should have kept Shayne's esteemed abilities a secret!!!! Sandra McMahon 20/08/25
Fantastic experience: Never ever have I had such amazing reliability and service, Chloe Dowsett is on top of everything, she takes action for any need on the day of request and always has your back. As a renter for over 25 years, I've never felt more looked after as a tenant as I do at Lifestyle. Strongly recommend.
Fantastic experience: Lifestyle provided timely communication with information we needed for our stay. Check in and check out were easy and friendly.
Fantastic experience: We stayed at The Breakers. Before we finished unpacking I said "when are we coming back!". The view of the ocean across the road was magnificent. The apartment was spacious with 3 bedrooms one of which was on the upper level. It had an ensuite and walk in robe and a king size bed. All modern cons and beautifully styled. Both levels had spacious balconies, great for relaxing, entertaining and catching a sea breeze. Do yourself a favour and book in.
Fantastic experience: Jake Almond you are amazing. Thank you for your friendly and amazing customer services. You really helped us out when we were needing to get back into our holiday rental in the pour rain.
Fantastic experience: Chloe Dowsett through The Lifestyle Group been fantastic to work with. She manages rental properties and consistently communicates clearly and promptly when homeowners need repairs done. She’s also great at coordinating between tenants and our team at DC Metal Roofing. We have enjoyed working with the Lifestyle Group and we appreciate Chloe's attention to detail & quick responses. Highly recommend!
Fantastic experience: It's not unusual for technology to let you down, and quite often happens when staying in holiday homes in sleepy little towns. But what IS unusual is having a property management agent who cares enough to go the extra mile to get things sorted out for you. We were on a working holiday in Yamba and very much needed internet, but it failed half way through our stay. Between them, Mikaela and Jake from Lifestyle group made four separate visits, trying various things to get it working. In the end it became clear the modem had decided it was time for retirement, but rather than make us wait days for the replacement to arrive, another kind lady who worked in the office (not sure of her name, sorry) offered her own brand new modem as a temporary replacement for us. Such a relief, and it made such a difference to know the people looking after your stay genuinely cared that you had a great time. Definitely motivates you to re-book with them because it makes things feel more like 'home'.
Fantastic experience: A pleasure to deal with in a time when rentals are scarce. I can't recommend Chloe Dowsett enough. She understood my specific needs and made my transition to a new rental property easy and enjoyable.
Fantastic experience: Chloe at Lifestyle Group Yamba has been amazing! Chloe not only secured me a great rental before I even relocated from interstate, but also found me an awesome second rental to move into when my first lease couldn’t be renewed. On the odd occasion there have been any maintenance issues they have been sorted out straight away. Could not ask for a better property manager!
Fantastic experience: I recently had the pleasure of experiencing the exceptional service provided by the Holiday Team at Lifestyle Group, and I must say, they are truly a credit to Yamba. From the moment we began planning our holiday, their professionalism, dedication, and genuine care for their clients shone through.The team went above and beyond to ensure every detail of our trip was perfect. Their local knowledge and expertise were invaluable, helping us discover hidden gems and must-see attractions in Yamba. They were always available to answer our questions and provide support, making the entire process seamless and stress-free.
Negative experience: My wife and I recently stayed at a property managed by Lifestyle Group in Yamba. The property is called Eastpoint for future reference. We rented the place for a week and did not have high expectations as this was a beach house. We understood that the property had no wi-fi , so we brought our own wireless set up. The reason for doing this was with the expectation that the TV to be one that was deemed a "smart one" , so able to connect to the internet, so we would be able to stream. This was unfortunately where things started to go downhill, with respect to our experience. The location of the house by the way, could hardely be better, so it is not all bad news. I have attached photos of the TV connections for reference and during our stay checked out the costs to update the TV with a current make and model at under $400.00. The owner was approached and refused to spend the money. So if you plan to rent this place and enjoy streaming services, bring a tablet or laptop. The genral repair was ok apart from cladding being disconnected from the rear of the building. ( See photos) The cleanliness could be a lot better ( see photos of light switches. Also allow time to wash the front windows, assuming you want to look at the fantastic view. If you plan to rent in hot weather , please bring your own extension cords so that you will be able to utilise the upright fans provided, in the correct position , as there are only 1 or power points in the main bedroom which are located next to your pillow. The bath waste was blocked with what could have been a dead frog ( see photo) . There is also great front veranda, but no furniture to enjoy it with, or BBQ to use. In conclusion all I can say is that this place for the want of spending a few dollars on some basic equipment, investing in a deep clean and some small thougthful touches, could be a great place to stay.
Fantastic experience: Chloe is an exceptional property manager who consistently goes above and beyond to assist her clients. She approaches every situation with a cheerful attitude, making it an absolute pleasure to work with her. No matter the issue, Chloe never sees it as a problem. She always finds a way to resolve it efficiently and professionally. Her dedication and hard work are evident in everything she does, and she truly cares about delivering the best outcomes for her clients.
Hi Joanne,
Thank you so much for your kind words! It’s wonderful to hear that Chloe’s dedication and cheerful attitude are making such a positive impact. She truly does go the extra mile for her clients, and it's clear that her hard work and professionalism shine through in everything she does. We’re lucky to have her on the team, and we appreciate you taking the time to share your experience!
Kind regards,
Elders Lifestyle Group Yamba
Negative experience: My wife made tried to make contact with this agent yesterday. She wanted to arrange a virtual viewing for a property they are advertizing, as we are relocating very far from the area we have been renting in and we want to rent before buying. No reply to her email and no response after leaving a voicemail. This is very unprofessional and rude. We won't be making further contact as customer service is obviously not in their scope of work.
Hi Ianna,
We are sorry to hear you were not satisfied with your recent experience. We have a set process in place for booking property inspections (both in-person and virtual) and submitting tenancy applications, which is outlined on our website when viewing your property of interest. This is to ensure your enquiry is handled in a timely manner by the appropriate agent.
We cannot guarantee that a Property Manager will be available to respond to you immediately, particularly during the holiday season where our office has been closed,
If you'd like to discuss this feedback, please feel free to contact our Head of Client Experience at 6584 1199.
Fantastic experience: I cannot recommend Elders Lifestyle Group highly enough. They genuinely care for their clients and are exceptionally efficient and attentive. As a first-time landlord, Stacey Yates makes me feel like her number-one client. Stacey's nonstop commitment to me, putting in the framework together, has made my anxiety and stress about renting my property a smooth process. Stacey's communication skills and pleasant nature are outstanding. I have no desire to use any other agency. Stacey, you are definitely an asset to the company. Thank you again.
Hi Alan,
Thank you for your incredible feedback! We’re so glad to hear that your experience as a first-time landlord has been smooth and stress-free. Stacey truly is an asset to our team, and it’s wonderful to see her dedication, communication, and care recognised. We’re glad to know you feel supported and valued, as client satisfaction is our top priority. Thank you for choosing Elders Lifestyle Group—we look forward to continuing to assist you with your property
Kind regards,
Fantastic experience: I cannot recommend Elders Lifestyle Group highly enough. They genuinely care for their clients and are exceptionally efficient and attentive in addressing any issues. Our current agent, Chloe Steele-Boyce, and our previous agent, Chloe Dowsett, are both incredibly personable, with communication throughout our tenancies that is unparalleled. Every staff member I have dealt with has been outstanding and friendly. I have no desire to rent or buy through any other agency.
Fantastic experience: We found it very easy to deal with Elders Yamaba, a very prompt, friendly and professional service. Chloe was excellent to deal with, great communication and very proactive and flexible in her approach.
Fantastic experience: So happy to have signed up with your team!! Already feel like good life choice. Very impressive friendly team and good service and processes already. I wrote the above review in the first couple of weeks of a lease. After spending nearly a year in a property and vacating early I would like to report a most fantastic tenant experience. Staff -Chloe D, Chloe S-B, Jen and Stacey were all always professional, helpful and prompt. All issues were taken seriously and repairs made very quickly. It is a shame I cannot take this real estate with me to where I have moved. All the best for the future.
Fantastic experience: We are so happy to have Del as our Property Manager. We have been guided by Del during the entire process of setting up a holiday rental with fabulous results. Del's ability to communicate effectively is an ongoing bonus and has allowed us to feel comfortable to contact her with ongoing questions. Thank you Del for always having the time for us with such a happy persona. Carolyn and Michael Butler
Fantastic experience: Del is an extraordinary Property Manager and we are delighted to be partnered with her. Del provides exceptional customer service to both her client and tenant. Her experience and knowledge of the market means she is on point when providing advice and suggestions. We trust and feel at ease because Del has it soughted, she is organised, reliable and an a great communicator. Thanks Del for always looking after us.
Positive experience: Still waiting for advice on a possible website booking in September 2024. No response whatsoever, will go to air b&b who also have the same house. Thanks for nothing, Elders Yamba. Greg Mullins, Bli Bli
Hi Greg,
Thank you for sharing your feedback. We value your opinion and want to address your concerns. Please contact Petra, our Head of Holidays, at 02 6584 1199 to discuss your experience further. We appreciate your time and look forward to resolving this matter.
Fantastic experience: Chloe and the team at Elders Real Estate in Yamba have been amazing. They have made the journey of getting our new house rented out absolutely seamless. They have incredibly helpful and we are grateful for all their help and support! Thank you so much!
Hi Amy,
Thank you so much for taking the time to share your positive experience with Chloe! We are delighted to hear that Chloe and our team have exceeded your expectations in making the process of renting out your new house seamless.
Fantastic experience: Great staff
Fantastic experience: A professional and friendly team that were very accommodating to our family.
Fantastic experience: Efficient and resourceful team. Communicate well and made the new home handover process easier
Fantastic experience: Professional and outstanding service! Property managers have gone over and beyond for us, I wouldn’t look anywhere else to manage our investment properties Thank you Chloe and Jen
Negative experience: Waste of time. Tried to book a holiday rental through them. Called multiple times but still waiting for them to "confirm with the owner". Booked elsewhere.
Hi Hannah, we are very sorry about your experience. We would love to resolve this, as well as gather some feedback to make sure no one else experience's this. Please send me an email with your contact details so I may reach out - [email protected]
- Mitch from Marketing
Positive experience: Have never had a problem, always polite, professional and have been very happy with them
Hi Di, thank you for taking the time to leave a lovely review of your experience. We pride ourselves on our customer service and support to our clients and appreciate your lovely feedback. Regards, Elders Lifestyle Group.
Fantastic experience: Helpful staff, very patient as I got lost, they talked me through the directions!!
Hi Nikki, Thankyou for leaving us a 5 Star review! It was great to hear that you had such a great experience with us. Kind regards, Elders Yamba
Positive experience: Easy to deal with. Used previously
Negative experience: Tenants be very aware, add your bond on to the cost of your rent - you ain't getting that back! This agency is calculatingly deceptive and dishonest, willfully and deliberately poor at communicating when it suits them. They will bombard you with emails when they need something from you, but completely ignore tenants when legitimate questions are posed and ignore inconvenient facts. We believe they dealt with our bond illegally. They recommended a cleaner, who provided an extortionate quote that as foreign nationals we reluctantly accepted (? just the australian way), the clean was performed 5 days late without them informing us, the cleaner charged an extra 5 hours labour without discussing or approving or even justifying with us - with the total to clean a largely clean house at >$1000. Despite having agreed to pay her directly, both the cleaner ("Sue" - avoid) and the agents talked behind our backs and invoiced and deducted it directly from our bond. We asked repeatedly for justification of the extra charges, they ignored our discussions until the remaining bond was released by default (ie. they exploited people new to the Australian system). They claim the reason for rubbish communication was the lack of time before landlords returned - which was a. their problem b. their doing because the clean was done 5 days late, c. irrelevent because a telephone call takes 5 minutes. They then claimed they had nothing to do with the cleaner despite a. recommending her, b. discussing our case directly with her behind our backs, c. paying her directly from our own funds without our consent. The only thing close to explaining the extra charges was that they were throwing away huge amounts of perfectly good unperishable food left for the landlords from the larder, which was left intentionally AS THE LANDLORD HAD LEFT FOR US. They then provided an invoice which is factually incorrect to hide their tracks. In short, they are the epitomy of why real estate agents and car salesman are universally hated and not to be trusted. Unprofessional, dishonest, poor communication, exploitative, borderline criminal. Avoid like the plague if possible - but as estate agents know, they have you by the short and curlies if they are letting the only decent property available in a hugely inflated and tight housing market.
Negative experience: Poor. We were pressured to leave our home by cleaners 10 mins before checkout and we we weren't ready they smoked next to our open car, filling it with smoke. when we discussed with this agent they showed no care and told us that we need to give back a bit to them. So after paying several thousand dollars for 4 nights and being pressured to check out at 10am by rude cleaners we have to give... Agency is very unprofessional and rude and house was unclean.
Fantastic experience: Before you try bookingdotcom or Airbnb, call the ladies in this office. They saved us with a last minute emergency which turned out way better than we had hoped. Highly recommend!
Negative experience: Very inflexible, my advice would be not to book a property with them. I own several Holiday homes and am always flexible to guest’s needs. This agent is NOT
Positive experience: Great service - lovely staff
Negative experience: Can't get a reply for my inquiry. Not impressed
Fantastic experience: I recently purchased an off-market property through Grant Gillies at Yamba Iluka Real Estate. I had called Grant several times to ask about listed properties as well as enquiring about any available off-market properties. After giving him the specific details of what I was looking for, Grant informed me about a property (which was perfect and I ended up buying!) that he was looking to put on the market if an appropriate offer was not received in time. He coordinated an inspection for me when I was in town and was extremely professional and helpful throughout the process (during which I asked more than a fair share of questions). I know the previous owner was happy with the outcome too so it felt like everyone won, which is a nice feeling in a stressful situation. I also had several dealings with Michelle Gillies regarding some of the administration, and the process was made seamless by her too. Thank you Grant & Michelle!!
Negative experience: The most rudest real estate, had me in tears now waiting to hear back from tenancy advice to take my matter Futher.
Byron
We have no record of any communications with any person by your name in our systems as a permanent or a holiday tenant or enquiry. We would like to know what this matter is about. Is it possible that Byron Sargeant is an alias or you have the wrong agency ??
Fantastic experience: Very friendly and professional staff. We have been holidaying in Yamba for 7 years, this year we needed to change property and leasing agent. The team at Yamba Iluka were complete pleasure to deal with.
Fantastic experience: Absolutely amazing. Has everything you need. Extreamly clean and very homely.. Very happy
Fantastic experience: Great information & photos of all properties!
Positive experience: Couldn't been more helpful thanks
Fantastic experience: Grant and Co are a wonderful agent and support staff to deal with, helping in every possible way with any enquiries or requests. Highly recommended company in our opinion
Positive experience: Michelle was friendly fingers crossed she finds us a house to buy
Fantastic experience: Service with a smile , helpful and polite.
Thank you Amber, you were a pleasure to deal with. Hope to assist you again.
Fantastic experience: The most amazing staff. Everyone is so friendly You get greeted with lots of smiles the instant you walk in I rent through this real estate and nothing's a problem to get things fixed Highly recommend
Fantastic experience: Very easy to deal with. Pleasant and accommodating. I really appreciated all of the emails in the lead up to our check in date helping me to prepare and know what to pack. Thank you.
Negative experience: I was handed the most filthy two bedroom apartment and it’s been over a week and I can’t get it cleaned to a satisfactory standard. Really unprofessional and not a warm welcoming. I will not use them ever again!
Peter, as you know there is a back story to this which you haven't disclosed. I am not prepared to engage in keyboard warrior behaviour. At all times I have endeavoured to resolve this matter, and as I stated in my email, I do not feel that this 30 year old apartment for $300 per week is suitable to your requirements. I have offered you a full refund, via EFT, again I request your bank account details, and handover possession of the property. I wish you well with your endeavours.
Fantastic experience: Polite and professional staff
Fantastic experience: I have dealt with Yamba Iluka real estate many times over the years, with buying, selling and renting. They are an extremely professional team with many years experience in what they do, they go above and beyond to ensure everything is a stress free as possible. I would highly recommend dealing with this real estate. Thank you for helping me in the tough times too. Much appreciated.
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