Bendigo Ballarat Real Estate

Fantastic experience: We recently had the pleasure of working with Jen on a purchase in Ascot and cannot recommend her highly enough. Jen was an absolute pleasure to work with. She was very accommodating, efficient, and genuinely took the time to understand exactly what we were looking for. Her professionalism throughout the process made for a seamless experience, and we look forward to working with her again.

Fantastic experience: "Working with Cam to sell our investment property was a breeze. He was professional, efficient, and wasted no time getting us a great result. His communication was excellent throughout. Highly recommended!"

Fantastic experience: Sonya was fantastic to deal with. Rented with BBRE for 5 years and always had positive interactions.

Fantastic experience: Andrew Murphy helped us with the selling. I must say Andrew is that rare, truly client-oriented agent. We were renting it out with Bendigo Ballarat and can't remember how we came across Andrew. He never pressured us to sell; instead, he analysed the market with us and waited with us for the right moment. His advice on timing was incredibly professional and perfectly tailored to our needs. His service through the selling stage was also exceptional. Always prompt feedback, regular updates and helpful discussions. We couldn't be happier with the experience!

Fantastic experience: “We are extremely happy with the service provided. Sonya was knowledgeable, honest, and very responsive. Everything was explained clearly, and the process was handled smoothly. We would confidently recommend Sonya to anyone looking to buy or sell a property.” Cheers

Fantastic experience: Sonja has been amazing to deal with, knowledgeable and proactive in helping me with our new investment property management. Highly recommend

Fantastic experience: Just vacated a property id rented for 4 years through BBRE. Lauren was easily contactable via email. She had been very prompt with her responses re: my concerns, queries and request/s ( also a big thank you to the kind and respectful owner for approving). Could not ask for a better property manager.

Negative experience: worst person to deal .told me not to put an offer on another house then played me...do not trust this company,,

Fantastic experience: Sonya from Bendigo Ballarat Real Estate was an absolute pleasure to work with. Professional, responsive, and incredibly helpful throughout the rental process. She’s absolutely one of the best agents out there. Thank you Sonya and team!

Fantastic experience: You have always provided wonderful friendly professional service

Fantastic experience: Sonya and her team have been great, very pleasant and easy to talk to and gets the job done. Thank you

Fantastic experience: Very professional and friendly team. Would recommend.

Fantastic experience: BBRE are exceptional. Sue D'rouge and Sonya Hancock are highly knowledgeable, professional, exceptional at in their respective roles in sales and property management and generous to a fault with their time and expertise. Highly recommend.

Fantastic experience: Loved our association with Bendigo Ballarat Real Estate we had the rental property managed by them then we sold through them as well. With both experiences we dealt with friendly professional staff .

Fantastic experience: Andrew Murphy really knows his stuff. He achieved outstanding results on the sale of our property in Epsom, didn't even go to open market, sold in three days for a price I was more than happy with and well above what I imagined to receive. Great service, great knowledge and easy to deal with.

Negative experience: Had very disappointed experience with Jamie in the rental department. I gave five properties under his management. During that period never answered phone calls. and never calls me back with explanation. Email never replied No update with properties situation. Especially when there is hard time for me to dealing with vcat. Got zero help from them. Called them last week through whole week. End up called me back one of the office girl said he was going to call me this week. Wait till end of this week he called me finally. But said to me he wanted to quit. If he didn’t want business. He should’ve told me in the beginning instead of lying to me and avoiding my calls wasted my time. Then told me he didn’t want to do the job, just after few weeks taking over the properties. This is most unacceptable irresponsible performance I have ever had with the rental agent.

Fantastic experience: Excellent management of our rentals. Good balance of feedback and initiative. Makes owning investment property easy.

Fantastic experience: We purchased a home through BBRE with Cameron, he was kind, informative, present throughout the entire process, he was with us from the day of inspection, right until the day of settlement, there was not a time we felt we were not guided or important as the purchaser of the home. Cameron is a great Sales Agent.

Fantastic experience: I have rented with BBRE before and im very happy to be renting through them again Sonya and the team are amazing!!

Fantastic experience: Pleasant team to work with, Andrew & Sonya thank you for the seamless process & taking all the nitty gritty out of my busy schedules.

Fantastic experience: Friendly and helpful staff

Fantastic experience: Sonya has been our property manager throughout the last 5 plus years. We have found Sonya to be someone we could trust and rely on particularly throughout the uncertain period of the pandemic, tenancy and legislation changes. We really liked that if there was an issue Sonya would already have researched the options and was ready to make a recommendation. Thanks so much Sonya - highly recommend.

Fantastic experience: I have recently placed a property up for lease with Bendigo Ballarat Real Estate and their service has been thorough and professional. I was kept updated at all times by Lauren Straub, who was knowledgeable and engaging throughout the process. This is the second property I have a lease managed through BBRE and I strongly recommend their services to anyone looking to do the same.

Fantastic experience: From the inspection to the application process the team at BBRE were friendly, helpful and supportive.

Fantastic experience: I cannot speak higher of this group of people. Renting can be difficult and more often than not you begin to feel dismissed. This was never the case here. The first time I felt heard and relevant as a renter and I thank you for that.

Fantastic experience: Sonya always communicates well when queries are made and always friendly, really great experience as my agent, thank you!

Fantastic experience: Great communication, quick results.

Fantastic experience: A highly reputable agency possessing extensive knowledge and a deep understanding of their local market.

Negative experience: Overall a very disappointing experience. Very difficult to arrange private inspections of houses for sale. Sales consultants seem disinterested, quite bizarre really.

Fantastic experience: With Bendigo Ballarat Real Estate we rented property for over two years, and we had a great experience. Lauren and team were professional, communicative, and efficient. Highly recommended!

Fantastic experience: Prompt, clear and accurate communication.

Fantastic experience: The whole process was super easy and the staff are so friendly and helpful . looking forward to renting with Bendigo Ballarat real estate

Fantastic experience: So friendly and helpful nothing was to much trouble for them

Fantastic experience: Best real state in Bendigo

Fantastic experience: I have had a rental through Bendigo Ballarat Real Estate for the past 2 years and can say I have actually never had a real estate that is so great. Any concerns I have ever had have been promptly addressed and the team are a pleasure to deal with. Lauren Straub is always happy to answer any questions and help any way she can. Awesome real estate.

Fantastic experience: We have had a positive experience with Bendigo Ballarat Real Estate especially with Sonya for the past 2 and a bit years. When ever there has been an issue that needs attention Sonya has always delt with it quickly and effectively.

Fantastic experience: Accomodating and fast..clean and good property on their list..and Sonya is so profesional and courteous and respectfull

Fantastic experience: It's been a pleasant experience with the team at Bendigo Ballarat real estate. We are very satisfied with the service

Fantastic experience: recently moved to Australia and rented my first home through Bendigo Ballarat Real Estate. The process was smooth, and they were incredibly helpful throughout. I’m especially happy because the house allows pets, which means I’ll soon be bringing my dog from Korea. The house is beautiful, reasonably priced, and perfect for my needs. Thank you, Bendigo Ballarat Real Estate, for making my first rental experience in Australia such a positive one!

Fantastic experience: We've been renting thru Bendigo Ballarat Real Estate for nearly a year when an unfortunate accident damaged the property we were renting, making it unliveable. In the morning, Lauren and Sonya contacted us and offered us another rental that was available to move in. That very same day, Sonya showed us the property and helped us fast track our application so that we're able to get the keys and move into the new rental the next day. Sonya and her team really went above and beyond in helping us when we desperately needed help, and to think it all happened during what was supposed to be their office's Chrissy/NY break too! We're beyond grateful for all your help!

Fantastic experience: Last January 02 2025, Our previous rental house caught and survived a house fire, but it’s not safe to go back and it’s not habitable for health and safety reasons. Bendigo Ballarat real state, provided us a new home straight away, after two days we are able to move in a brand new house, despite its still a Christmas break.. I would say they are the best, and Sonya one of their agents is one of the kindest person I’ve ever met.

Fantastic experience: Best service

Fantastic experience: Thay are really looking after the community. I appreciated for their supporting the community. Bendigo Ballarat Real Estate is understanding the community best to my knowledge. Thanks

Fantastic experience: I just love the staff her they have been great. My daughter rents through them already but still have the most helping people that you could ask for. They were really quick in and questions that we had and I would recommend this real estate to anybody

Fantastic experience: Bendigo Ballarat Real Estate has prompt and excellent service with maintenance. Within half an hour of calling the after hours emergency maintenance number, my issue was fixed on a Saturday night. The tradies they call are very friendly and knowledgeable in all handy work.

Fantastic experience: Sonya was an absolute god send last weekend. We had a Coliban water issue. She was able to advocate for me when I was told we couldn’t be looked at for a while. The Coliban water team were there and it was fixed in great time. It also helped others in our street. She also is so attentive and quick when things need to be fixed. It’s usually fixed in 48 hours. Sonya went above and beyond. Can’t get much better than that.

Fantastic experience: Great customer service and always easy to deal with...Sonya is always quick to organise any issues I have at the property

Fantastic experience: I had a wonderful experience renting through this agent! The service was incredibly quick and efficient, making the whole process smooth and hassle-free. Highly recommend!

Negative experience: Initially very friendly and helpful, but when I tried to offer my rental property at a lower weekly rent Sonya refused. BBRE proudly advertise that they achieve the highest rent of any Bendigo agency- what about the tenants? I aim to provide a stable and affordable home to my tenants at a reasonable price I can afford too. Grabbing for every last cent is just immoral and dirty. I have now transferred management to Cantwell Property as they have always been considerate, helpful and courteous to both myself and tenants. Regarding the reply to my feedback, Sonya had verbally agreed the rent would be reduced when suitable tenants were found, but instead talked over me and refused to follow my direction. She then bad mouthed me to her colleagues when I complained about this disgusting behaviour. Good luck with your mission to exploit both tenants and landlords and scrape up every last cent you can. Maybe I should have just initially reported this to REIV or consumer affairs? Please don’t share any more details of the contract I had with BBRE.

Fantastic experience: It was great dealing with Bendigo Ballarat real estate and Natalie and Jamie have been very proactive and helpful throughout the process.

Fantastic experience: Was a pleasure to deal with Cameron and team work to get the right price for our family. Felt very comfortable when dealing with Cameron especially when you are dealing with deceste estate and living interstate communication was great

Fantastic experience: Very pleased with our Bendigo Ballarat Real Estate experience. Tireless efforts by Cameron resulted in a satisfactory sale in a tough market. Highly recommend them.

Fantastic experience: The team at Bendigo Ballarat real estate are fantastic to deal with, extremely friendly and helpful with assisting us securing a new rental.

Fantastic experience: Sonya Hancock is the best property manager I have ever had. I had to move out of one place as it was sold, and she got me a new rental. I looked at it in the morning and signed the lease that afternoon. She is fast at responding to maintenance requests and handles bond claims fairly and efficiently. Amy on reception is friendly and helpful. Good people to deal with.

Fantastic experience: Very professional and helpful team, highly recommend.

Fantastic experience: My husband and I found this real estate to be very professional in their dealings with us paying attention to every detail

Fantastic experience: The team is fantastic and the work was so quick that we got a property for rent within a week

Fantastic experience: Prompt service great customer service

Fantastic experience: Sonya & Lauren is amazing, went above and beyond for us to secure our new rental Highly Recommend

Fantastic experience: The courteous and responsive property management team provided important information, guided me through the process and efficiently organised the rental paperwork. I highly recommend this team if you are searching for a rental property in Bendigo.

Fantastic experience: Excellent service and very friendly and approachable customer service and support. Especially I appreciate the support by Sonya and Natalie. Because my husband and I have new in Australia and it’s very hard to find a house to rent without a previous address history in Australia, however Bendigo and Ballarat Real Estate team were very professional and helpful in assisting us with our new house renting and other paperwork’s. I always recommend them for property rentals. Thanks to all

Fantastic experience: Excellent staff, professional, friendly and made a great effort to assist someone moving from hours away.

Fantastic experience: Staff are always very efficient and helpful especially Lauren who has been a great rental manager for many years.

Fantastic experience: Cannot speak highly enough of this business. Lauren is being very proactive while looking after our property. It is like she understands of how much sweat and work it took to get into the market and she is very respectful i that regards. So glad we changed our property management.

Fantastic experience: Lauren has been excellent at helping me through the process of renting my unit and finding a tenant. Great service, would highly recommend.

Fantastic experience: We found Andrew Murphy an excellent agent when selling our house. He kept us informed all the way through the process and made sensible suggestions. Andrew achieved an excellent result and would recommend him to anyone selling property

Fantastic experience: Fantastic service and provided assistance beyond expectation. Would highly recommend both as rental and selling agents.

Fantastic experience: My husband and I were interstate sellers and were looking for an agent that would be trustworthy in selling our property, an agent that we could rely upon. Jen Wallance from Bendigo Ballarat realestate came highly recommended by a respected Bendigo business owner. We found Jen Wallance to have high work ethics and morals. Jen was a lady of her word , Jen kept us informed in every step of the process of selling our property, with securing a very quick sale and fantastic deal for us . Jen Wallace went above and beyond as our agent. If you are wanting to sell your property, look no further ,contact Jen Wallance from Bendigo Ballarat Realestate . G.Dunn Mackay Qld.

Fantastic experience: I recently purchased an investment property marketed by Bendigo Ballarat Real Estate. Jen Wallace was extremely professional throughout the entire process, promptly communicating with me and the vendors every step of the way, which made an otherwise potentially stressful experience a smooth and easily managed one. I was particularly impressed by Jen's local market knowledge and her referrals to reputable local building inspection and conveyancing specialists. Support from the BBRE property management team has been equally commendable. I would not hesitate to engage BBRE again as a vendor, buyer or landlord.

Fantastic experience: Super efficient and found me a home when mine was made uninhabitable by rain damage - even within me asking. That’s real service. Highly recommended.

Fantastic experience: All the estate agents were all very friendly and helpful

Fantastic experience: Best in town

Fantastic experience: It was a refreshing change dealing with Andrew at BBRE. He was honest, reasonable and responsive and went the extra mile to make my purchase quick and easy. He had great local knowledge which was really helpful too. I would have no hesitation recommending him.

Fantastic experience: Thank you Andrew and team for all your efforts and kindness during the process of selling our house.

Fantastic experience: Andrew was fantastic - provided great advice and kept us informed at every stage. I highly recommend using Andrew.

Fantastic experience: I am a renter with Bendigo Ballarat Real Estate. Sonya and her team at the Bendigo office always communicated very well and were a pleasure to deal with. All queries and issues were dealt with efficiently. Would definitely recommend this company for property management

Fantastic experience: Lauren from Bendigo Ballarat Real Estate was my real estate agent for two years and I have had nothing but good experiences with her and the team. Very professional, helpful and friendly. Easy to communicate and deal with. I would highly recommend the team at Bendigo Ballarat Real Estate.

Fantastic experience: Sonya and the team have always provided great service, and are easy to deal with. Communication is also excellent, and I am always kept up to date with all relevant information. Keep up the good work!

Fantastic experience: Very happy. Excellent service, Julie and Pete

Fantastic experience: Amazing, great staff. Fast outcome. Sonya & team were absolutely amazing, understanding of my situation and did everything they could to help. Couldn't recommend them enough. Absolute legends.

Fantastic experience: Polite and efficient staff to deal with. NO issues.

Fantastic experience: Very helpful and polite, no question is to small and they went above and beyond to help us find a new rental property

Fantastic experience: I've had a great experience with bendigo Ballarat Real Estate

Fantastic experience: Just Amazing, Great to deal with. VERY Honest agents , Well Done to ALL , Highly Recommend the Bendigo team

Fantastic experience: are all really lovely

Fantastic experience: Lauren and the team always do an amazing job. They’re prompt and have great communication during all stages. I would recommend them to anyone looking for property management services.

Fantastic experience: A smooth and positive experience

Fantastic experience: Sonya & her team are amazing!! I highly recommend them to anyone looking to rent out a property. We had a terrible experience with our invest property builders going into Liquidation prior to finishing our house, & for months prior to that we were getting no where with our contacts. As a last resort I had asked on a FB page of mine if anyone who lived in the Bendigo area would be willing to go & look at our property to see if there had been any more advances with the build & Sonya offered to go & look. She went several times & then notified me that we had a broken window at the property, that was when she mentioned she was part of Bendigo Ballarat Real Estate & gave me recommendations for a glazier. Several times I had to ask Sonya to do drive boy’s of the property to find out what was, and what wasn’t going on. She did this every time without it being a problem & that’s when I knew that they would be the property managers for us. All through the process of looking at tenants has kept us in the loop & updated at all times. I am extremely happy with Sonya & her team & highly recommend them to anyone. We live 2&1/2 hrs away from Bendigo & she has helped make what became a nightmare a little easier to deal with. Thank you so much Sonya & Team!! Jan Falzon

Fantastic experience: Reliable and good quality communication

Fantastic experience: We are very happy with the property management service we receive from Lauren and the BBRE team.

Fantastic experience: I’ve had the best experience with Bendigo Ballarat Real Estate compared to other real estates I’ve gone through in Bendigo. They are friendly, professional and super helpful. Any question I had even little silly ones were answered thoroughly with no judgment. They were incredible and I can’t thank them enough for everything they have done and continue to do for me!

Fantastic experience: I have been renting through Bendigo Ballarat Real Estate for the last 8 years. Very professional team especially Lauren Straub very friendly and always happy to help.

Fantastic experience: They were so welcoming and made me very comfortable with telling them about my situations and managed to help me find a place after months of getting nothing. I would highly recommend them since they are very professional and nice. Would not hesitate to come back to them later in the future.

Fantastic experience: 5 stars for Jen Wallace! Jen sold my home in central Bendigo. This was the 10th house I had sold in Bendigo and by far the best agent experience. Jen gave my valuable pre-sale advice and assistance. Her marketing expertise created an absolute frenzy of interest online, by phone and inspections, and yet my marketing costs were minimal. 24 groups inspected in the 1st week on the market, and the property was sold soon after (Jen managed to co-ordinate multiple offers very quickly). I met Jen's boss and love the nickname her colleagues have awarded her: 'The Jenerator'. Jen kept me extremely well informed throughout the process (No PA in the way). She is professional, passionate, kind, honest and considerate to sellers and buyers. After all it's the buyers money.... Jen works hard and fast. A joyful experience.

Fantastic experience: Bendigo Ballarat is an amazing firm. I am so thankful to each one of your team for assisting me in securing a rental property. Their services are very professional. You guys make my life easier. I percentage recommend them. They are really fantastic. Each one of the members are really approachable. Thank again Regards, Darsana

Fantastic experience: BBRE have been my real estate agents for 2 years. I have no hesitation giving them a 5 star rating. BBRE always provides; professional staff that communicate well with you, repairs needed are always followed up and completed in a timely manner, inspections are regular so we keep our homes looking loved and any changes in rental payments and communication with the landlords is excellent...BBRE are a pleasure to work with.

Fantastic experience: Very professional, quick to deal with any issues. Highly recommend !

Fantastic experience: The service with your realestate is great. You are all ways will to answer any questions I may have. I love renting through Bendigo Ballarat real estate

Fantastic experience: This is the third house that I have sold through Andrew Murphy. I highly recommend Andrew as an agent, as he is trustworthy and client focused. I would only use him if I sell again.

Fantastic experience: Best agent I’ve dealt with as a tenant. Always professional, friendly, reasonable and quick to action things!