Hockingstuart Williamstown
We’re dedicated to delivering you a rewarding real estate experience whether selling, renting or buying!
With over 30 years local experience.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-12h
Photos of Hockingstuart Williamstown
Hockingstuart Williamstown: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,5 out of 5 from 86 reviews
Fantastic experience: A great real estate experience. David Lawson's professionalism, market knowledge and communication skills are simply second-to-none. Full stop. Vendors and purchasers are people - and that means real estate is a 'people business'. Above all else, David Lawson knows how to deal with people and that makes a huge, HUGE, difference. He is the only agent that I will be using in future.
Hello James, Thankyou for your fabulous review, we are so glad you achieved the result we did and we look forward to selling the next one for you which will be number 3.
Fantastic experience: My dealings with Karina O'Brien were very good. I found her to be very professional and I would definitely recommend this agency to anyone wanting to rent or sell their property.
Thanks Morgan for the great feedback and review for Karina, she is definately one of the best PMs going aorund.
Fantastic experience: The best agents in Williamstown by a country mile. David Lawson’s experience shines through, we were delighted with the outcome and how hard David worked for us.Don’t go anywhere else if you are selling your property in Williamstown. 10/10
An amazing review, thankyou Melanie. It was mutually a great experience acting for you both in the sale. Thanks again.
Fantastic experience: I was very impressed by the standard of professionalism and commitment given by David and his team. They were friendly and helpful and sold my home in a very timely manner & before auction. I would highly recommend David.
Hello Jenni, thankyou for the wonderful review. It was a pleasure dealing with you.
Fantastic experience: Fantastic result! We cannot speak highly enough of David Lawson from Hocking Stuart Williamstown for the care, professionalism and dedication they showed in selling our mother’s home. As a property valuer and commercial agent who has worked alongside and observed many real estate agents over the years, I can confidently say that David and Shana exceeded expectations in every respect. They combined strong market insight with clear communication and genuine sensitivity, achieving an excellent result for our family and making the entire process seamless and reassuring.
Thanks for the great review Sam, it was a pleasure dealing with yourself and we do thankyou for the opportunity to sell the home for your family. Its always fulfilling to achieve a fantastic result and then receive amazing feedback, this is why we do what we do.
Negative experience: Worst service from Taine
Hello Sandra,
It is unfortunate you felt compelled to place a 1 star review when we have no idea why. We have not been able to find you in our system as either a renter or rental provider, i welcome a call from you to discuss why you felt Taine gave you poor service. Please feel free to call us to discuss this at anytime.
Fantastic experience: I couldn’t be happier with the service I received from David and the team at Hockingstuart Williamstown when leasing my property. They were professional, responsive, and highly knowledgeable throughout the entire process. From marketing the property to screening tenants and handling paperwork, everything was smooth and efficient. They secured a great tenant quickly and kept me informed every step of the way. I highly recommend them to any property owner looking for a reliable and results-driven agent. I will definitely be using them for all of my real estate needs going forward and highly recommend their services.
Thankyou for the fantastic review, we appreciate you entrusting your rental properties with us. Always a pleasure to chat.
Negative experience: David Lawson is literally hopeless.
Hi Jack,
I'm sorry you feel this way. I can't find any record of having worked with you, and i take feedback seriously.
If you've had a genuine experience with me, i'd welcome the opportunity to discuss it directly and understand what went wrong. Please feel free to contact me so i can assist.
Fantastic experience: Successful Sale of 58 Peel St Newport. Whilst I found the process of preparing our home for inspections quite exhausting it was made easier with the support of our Agent's timely reminders and feedback advice following the inspections. David's market knowledge was right on track and he was available at all times to discuss any questions or concerns. His interaction was professional and comforting during this most anxious time.
Thankyou for the wonderful review Marisa, it was a pleasure looking after the sale of your beautiful home, we wish we had more like that to sell.
Negative experience: What a disgrace, David Lawson thinks he can treat people with contempt and displays his arrogance and is discerning. After communicating to him and his representative the type of off market sell we were interested in flips and wants to complete things his way. After communicating we would get back to him his representative continues to phone bomb myself, how desperate can you get. And after communicating this he still has the audacity to communicate in a smug and arrogant manner, and boasts about being in business for over 40 years., maybe he needs to understand and listen what the customer has to say Appalling, Abusive excuse me there was no abuse in any of my collaboration, I have simply stated facts, my last conversation with yourself personally was on the phone and I explained I will get back to you once I am ready, it seems you failed to communicate this to Stephanie as she has reached out to myself personally twice after our chat. But Hey check her phone records there is nothing misleading and please retract from this word abusive. Like I've stated you have totally failed to understand thr type of sale we were interested in which was a private off market sale, pretty simple. Like I've said maybe you need to clearly listen to what a potential customer is saying and not go off boasting about your life experience. I have read your bad reviews and you seem to deflect and not take any accountability. Go back and look at how many times yourself and Stephanie have reached out I would call that abuse and harassment Don't you think?
I have to admit, I’m quite confused by the tone and content of your comments, as they don’t reflect the conversations or conduct that have actually taken place. At every stage, both myself and my representative have communicated clearly, respectfully, and with the intention of assisting you in line with what you originally outlined.
Since your first email this morning we have tried on a number of occasions to end our communication and association with you however you continue to email our office with abusive and antagonising emails.
If there’s been a misunderstanding, I’m more than happy to clarify — but I won’t accept inaccurate or unfair characterisations. Our approach is always professional and based on genuine effort to achieve the best outcome for all parties involved, as I have said in previous communication, we are clearly not the right agent for you and once again we wish you the best of luck with your sale.
Fantastic experience: Fantastic Communication and Fantastic Result. I had a rental property with David Lawson for a number of years and when it came time to sell, I went with David. David and his team worked tirelessly to get me a great price and handled all the issues that popped up along the way. I would highly recommend David and his team.
Thankyou for the great review Cardin. We look forward to looking after you next time you rent or sell.
Fantastic experience: David and Stephanie were good to deal with and went the extra mile to get our house sold we are very pleased with the result
Thankyou for the terrific review Lou. Hope all is well with your new home.
Fantastic experience: For a real estate team that’s genuine and communicative, look no further! They keep you in the loop! After speaking with various people about their experiences with real estate agents, we realized that we had an above-average experience. Communication was key to this. David and his team consistently kept us updated on timelines, appointments, developments, interest from potential buyers, and provided detailed answers to our questions. It felt like we had a front-row seat to the workings of the housing market, explained in terms we could easily understand. We appreciated that our agents were not only skilled at their jobs but also down-to-earth and relatable, unlike some of the more stereotypical figures in the industry, according to our observations and the anecdotes we heard from others.
Thankyou for the great review Phillip, it was great working with you both. I hope all is well in Ballarat in your new home.
Negative experience: DO NOT RENT A PROPERTY FROM THIS AGENT!! BRIDGET is a terrible and incompetent individual who has NO customer service skills to work wth the public! SHE IS A TERRIBLE RENTAL MANAGER who needs to go back to school to learn etiquette, and how to present herself to customers and her rudeness is absolutely disgraceful!!! She is ONE SIDED with Landlords who have NO regard for renters! If I could give this business a MINUS star I would! DO NOT WASTE YOUR TIME, MONEY AND ENERGY.
Hello Michelle,
We are aware you are not a client of our firm however your daughter was. Your daughter broke lease and was informed that there would charges for this and she agreed to pay the relevant fees and charges applicable to do this (she is responsible for costs and rent until a new renter moves in). Once your daughter vacated the property and the final fee amount payable was sent to her for payment she became upset, you then called our office abusing our staff refusing to pay the agreed fee and charges.
The matter was then referred to VCAT, during the VCAT hearing all facts were presented and the VCAT member found in favor of the property owner, the bond and costs were awarded to the owner for the break lease, at this time you became very aggressive toward all parties involved (this was noted) and once again highlighted in your review.
Bridgette is an outstanding Property Manager and has simply done the right thing by her owner and everything required when a renter (your daughter) has done the wrong thing, in instances like this we will always protect our owners rights and we do not apologize for this.
Fantastic experience: Loved working with David, Steph and the team incredibly helpful going above and beyond their detail and commitment is second to none. Thanks guys.
Thanks for the great review Rick, it was a pleasure assisting you with your property.
Negative experience: My mailbox quite clearly says ‘no junk mail’
Hello Josh, (update below)
We apologize if you received one of our fliers in your mail box with no junk mail on it. We use a company that employs droppers (walkers) that do the drops for a number of companies of which we are one, at times this is the only employment these droppers have and are briefed not to drop in boxes with no junk mail on them however mistakes do happen. Yes we are responsible for the drop but not the droppers, a much simpler solution would have been to message or call one of the numbers on the drop to notify us and we could have then taken it up with the dropping company, we would have even dropped around to collect it, I am certain that would have been a lot less effort than to login to google reviews and post us a 1 star review if it really annoyed you that much. In future i suggest that be the course of action so the dropper for your area, wherever it is can be spoken to.
We have addressed the issue with our droppers and their response below.
(Hi Daisy,
I’m really sorry about this. It’s not fair on David, and I wish they’d just contact you guys with the name of their street so that we can apologise, pinpoint who it is and tell them to be vigilant in watching out for these stickers, and show them that we care and avoid the bad review.
It’s really frustrating, because I couldn’t make this clearer to our walkers.
When they start, I even send them a text with an actual picture of a letterbox with a ‘No Junk Mail’ sticker on it, and say ‘Don’t put any flyers into letterboxes that say ‘No Junk Mail’, or have similar wording, like ‘No Advertising Material’.
I’m going to do this again today as a reminder, to every single walker in Hobson’s Bay.
Kind regards,
Danny)
Fantastic experience: Highly Recommend. David & Stephanie from Hocking Stuart were a great team to have appointed for the sale of our home. Communication with us was one of our priorities and they both did just that. From the "get-go" to the unconditional contract, they were informative, punctual, conscientious and made the whole process as smooth as possible and I would highly recommend them.
Fantastic experience: I highly recommend & thank David Lawson and his team from Hocking Stuart, Williamstown for their advice, knowledge & professionalism in helping me sell my home in Williamstown, and wish them all the very best in future dealings.
Thankyou Gina,
It was a pleasure representing you in the sale of your amazing home, we look forward to crossing paths again.
Fantastic experience: Had a really great selling experience with the team and led by David - they persevered marketing the property and holding inspections. Communication was excellent and really helped with getting the property ready for sale. Their recommendations for conveyancers and stylists were very valuable. Thank you again for your hard work!
Fantastic experience: Highly recommend Hockingstuart Williamstown, David Lawson was absolutely fabulous, his expertise and knowledge was very comforting, giving continuous updates on how the sale of the property was progressing as well as made himself available all the time
Fantastic experience: Stephanie and David did a fantastic job selling our house. Their strategy was always honest and worked very well, selling our house in a relatively slow period within 3 weeks, getting a good price to boot. Can't thank them enough.
Appreciate the great review Courtney, it was a pleasure working with you. We look forward to working with you again in the future.
Fantastic experience: We would highly recommend Stepanie Hines as an agent. She was very professional, and her communication was fantastic. Her strategy played out exactly as she said it would, and she achieved a great result for us. Her friendly positive nature made the selling process so much easier, and we enjoyed working with her. Stephanie is a lovely person who will work very hard to get you the best results. Karen & Milos Nikolasev
Hello Karen,
Thankyou for the kind words about Stephanie, she certainly is a great person and agent.
Fantastic experience: We're my third real-estate agent in 30 years. Great people great property manager.
Thankyou Meggs, we appreciate the kind words and review.
Fantastic experience: I wish there were more stars as 5 is not enough. I highly recommend David and his team at Hocking Stuart, Williamstown. They did a fantastic job selling our family home. Communication was excellent throughout.
Hello Maureen,
We really appreciate your kind words, it was a pleasure acting for you and we look forward to the next one.
Fantastic experience: Sold!! A job well done. Was great working with David and the team. Clear and regular communication so I knew I was being looked after. Drove the negotiation for the best outcome for me, provided the right advice at all times. Good communication with the tenant living at the property. We all walked away happy, owner, buyer and tenant.
Hello Donna,
Thankyou for the wonderful review, it was a pleasure working with you in achieving the result we did. We wish you well on your sailing adventures, stay safe!
Fantastic experience: Expert & Reliable. I recently had the pleasure of working with David Lawson to sell our home in Williamstown. From start to finish, he exceeded every expectation with his outstanding service, expertise, and professionalism. David impressed me with his deep understanding of the local market and his ability to balance enthusiasm and optimism with hard facts and data. He was upfront and realistic about the challenges but never wavered in his commitment to achieving the best possible result. This balance gave me complete confidence in his strategy and approach. David’s knowledge of the Williamstown area is unparalleled — he knows it like the back of his hand. His insights into every street, market trend, and local nuance were invaluable to our selling process, giving us a distinct advantage from start to finish. I have no hesitation in recommending David Lawson to anyone selling in Williamstown and surrounding suburbs.
Thankyou Susan for the kind words, it was a pleasure representing you in the sale of your family home and we thank you for the trust in doing so, we are so happy for you and the result you achieved.
Fantastic experience: Professional and friendly service - above and beyond. David and the team were fantastic throughout the sales process. Great knowledge of my property and its local market. They also they kept me constantly updated about the interest in my property and how it was performing relative to other properties in the area. Always courteous and friendly with great tips and advice on how to be effective and practical in bringing the property to market. I would highly recommend them to help you with your property needs.
Thank you so much, Michael, for your kind words and for taking the time to share your experience! If there's anything else we can do for you in the future, please don't hesitate to reach out.
Fantastic experience: Ben went above and beyond for us . Our property was one that needed to be a developer to purchase it. Ben had 2 interested parties one was just a time waster the second was a real purchaser. Ben negotiated with the purchaser and us and within a 2 hour period the property was sold and signed. Everything has gone smoothly. We would not hesitate to recommend Ben to any friends who are looking to sell
Thank you so much, Gail, for sharing your experience! We are thrilled to hear that everything went smoothly with the sale of your property. Your recommendation means a lot, and I truly appreciate your trust. If you or your friends ever need assistance again, don’t hesitate to reach out.
Fantastic experience: David Lawson helped me in buying the property in Newport area. He is very knowledgeable, knows the area well and very professional in closing the whole transaction. the whole process went smoothly.
Thank you Rishi!
I'm thrilled to hear that you had a smooth experience with the property purchase in the Newport area. It's wonderful working with clients like you, and I'm glad my knowledge of the area and the transaction process met your expectations. Should you have any more questions or need further assistance in the future, feel free to reach out at any time. Enjoy your new home!
Fantastic experience: Full service House sales. I don't live in the area, so I really valued David managing local tradespersons in Williamstown for me, most of whom he had already vetted. David did a great job auctioneering on auction day, warming up the crowd and getting be the best price possible. Thanks David.
Hi Cathy,
Thank you so much for your kind words!
It was a pleasure to be able to support you, especially since you weren't able to be in the area. Auction day is always exciting, and I'm glad we were able to achieve a great outcome for your property. If there's anything more I can do for you in the future, please don't hesitate to reach out. Wishing you all the best!
Fantastic experience: David Lawson and Mahender are very helpful. They provided a professional, efficient and excellent service. Well done! Thanks!
Thank you Neng Soon Pang! It was a pleasure working with you. Thanks again!
Fantastic experience: Good communication and followup. Emily communicated very clearly and promptly in relation to plans for open inspections, results of inspections, and potential buyer interest. Overall she was very communicative and professional in all our interactions during the marketing of my property.
Thank you so much for taking the time to share your experience! If there's anything more I can assist you with, please don't hesitate to reach out.
Fantastic experience: Great Experience Great Result. David was really great to work with, he gives his honest opinion through the life of the sale and the great results speaks for itself. I definitely recommend David and his team to anyone looking at selling or renting and I would use his services again. Thank you.
Thank you Cameron. I am glad to hear that you had a great experience and are pleased with the results. It was a pleasure working with you.
Thank you once again!
Fantastic experience: David and Emily were professional and excellent.
Thank you Sinisa! We're thrilled to hear that you felt our service was professional and excellent. If there's anything else you need or if you have any questions in the future, feel free to reach out. We're here to help with all your real estate needs!
Fantastic experience: David Lawson helped me sell my property following the passing of my Mum. His expertise knowledge and support were amazing he knew the market and provided honest and clear advice. I was very happy with the service provided and would not hesitate to recommend him.
Thank you for your kind words, Tammy. It was truly a privilege to assist you during such a significant time. I'm pleased to hear that you valued the guidance and support throughout the process. Your recommendation means a lot to us, and I'm grateful I could help make this experience as smooth as possible for you. If there's anything you need in the future, please don't hesitate to reach out.
Fantastic experience: Been a long term tenant, Karina and her team are fantastic. Thank you all
Hello Erena, Thankyou for your review. I know Karina works hard to ensure everyone she deals with receive the best service possible and I’m glad you have had that experience from Karina and the team. Thanks again
Negative experience: I have dealt with David and have found him scrupulous and has shown bias against certain people. Definitely do not recommend dealing with him very greedy man
Hello Danny. Firstly we have no idea who you are, we have no record of you dealing with myself or our office. We have searched our sales and rentals system and you are not in it so I can only think you have a fake profile.
It’s such a shame platforms such as Google allow people to hide behind fake profile which actually, in my opinion, give the platform poor credibility.
I see reading your reviews you took the time to give McDonalds a1star review as well, that hash brown must have been bad!
Feel free to give me a call anytime to discuss your comments and concerns, I’d be more than happy to apologise or discuss these when you do.
Fantastic experience: Emily achieved an unbelievable result with the sale of our property. The end result is above and beyond what we were expecting. We are over the moon.
Hello Tommy,
Thankyou for the amazing feedback.
Negative experience: No advertising material! As clearly stated on letterbox...
Hello Hol Macs.
It is disappointing that you decided to give us a 1 star review on a platform usually used for gauging customer service. A simple phone call could have sorted your frustration immediately, our drops are done by a third party company, if you had of called us first (and i still invite you to) we could then address this with our dropper company as I do agree, they should not be dropping boxes with NJM on them. I do apologize but as I do not know the address or who you are I cannot pinpoint to our dropping company the exact address or location so they can speak to their contracted dropper as they all have territories and are easy to locate.
Fantastic experience: I cannot recommend Nathan Sanders and Karina O'Brian of Hockingstuart Williamstown highly enough. From our very first interaction through to the completion of our property dealings, both Nathan and Karina showcased utmost professionalism, dedication, and a commitment to excellence. Their combined knowledge of the real estate market is unmatched, and their advice was always spot-on. What sets them apart is not just their expertise, but also their efficiency. Every query was addressed promptly, every document was processed without delay, and they always ensured that we were kept in the loop. It is evident that they genuinely care about their clients and go above and beyond to offer the best service possible. We would like to extend our deepest gratitude to Nathan and Karina for their hard work. The experience of working with them was seamless, and their support throughout the process was invaluable. If you're looking for agents who are not only skilled but also genuinely invested in your best interests, look no further than this dynamic duo at Hockingstuart Williamstown. Thank you, Nathan and Karina, for making our real estate journey a memorable one!
Thank you for the feedback and fabulous review, we will be sure to pass your kind words onto Nathan & Karina who are both a great asset to our business.
Fantastic experience: I want to express my sincere appreciation to property agent Shelby Nunn for her remarkable responsiveness and prompt resolution of the hot water unit issue. Shelby's quick action and dedication ensured that the problem was fixed without any delay, sparing me any inconvenience. Her professionalism and commitment to her clients are truly commendable. I'm grateful to have such an efficient and reliable agent like Shelby. Thank you, Shelby, for your outstanding support!
Hello Imran, we really appreciate your fabulous feedback for Shelby as does she. It is sometime a thankless and difficult role in property management with all the new laws and restrictions property managers are bound by. You are in good hands with Shelby.
Fantastic experience: Absolutely recommend Hockingstuart and David Lawson, the experience was a pleasure, David’s professional approach was outstanding and he made us feel comfortable every step and kept us informed with every process.
Thank you for the kind words Adam, it was really a pleasure in assisting you purchase your first home, what a wonderful start for you in home ownership.
Fantastic experience: Amazing team David & the entire rental team are a pleasure to work with extremely professional
Thankyou for the feedback Michelle, really appreciated. I will pass your comments onto the team.
Fantastic experience: Karina has been looking after my family’s investment properties over the years, so I knew I was in safe hands with the Lawson team. The property manager Natalie is professional, efficient and prompt with her communication. I highly recommend Lawson real estate!
Thank you for the kind words Dinusha.
Fantastic experience: Excellent͏ Service, Superior Experience. Richard͏ was a pleasure to deal with from start to finish. We met Richard when we were buying a property and were pleased to find a down to earth, competent and professional agent who was immensely helpful. We were impressed with his honesty and availability to answer any questions we may have had. So much so that we used Richard and Lawson Wyndham as our agent for the sale of our property. Richard worked hard to ensure the process was as smooth for us as possible and cannot recommend him highly enough. Thank you Richard for all of your help.
Thank you Lindsay for the kind feedback regarding Richard. We are very pleased to hear your experience was what we endeavor to deliver.
Positive experience: Natasha is a great agent and help
Fantastic experience: The best estate agency I have dealt with in the Wyndham area
Hi Roy, thank you for your review, very much appreciated.
Fantastic experience: David and his team always acted with a high degree of professionalism and were prompt in attending to our needs. David was able to secure a buyer in a short space of time and exceeded our expectations in getting to a sale price we were happy with. Would definitely recommend David if looking to sell as his knowledge of the local area was second to none.
Hi Jakob, thank you for the great review, its been a pleasure to act on your behalf and a great result achieved.
Positive experience: I had property leased and managed by them for 5 years. It went well till I decided to sell it. I was contacted by the sales team but there was no formal appraisal offered and there was not enough initiative by sales team to take the property to the market. Because I did not have formal sale authority VCAT rejected my application to vacate the property. This delayed the process of selling for couple of months. I ended up approaching other agency to sell the property. Great team but could to better with more focus on sales.
Hello Amol. I must say I am confused and disappointed by your 3 star review and what you have written as it is not quite accurate.
We did mange the property for you for 5 years and you were always complimentary to the property management team.
On the 24/2/2020 you asked for an accurate sales appraisal of the property as you were considering selling, on the 25/2/2020 we gave you our full report along with timing advice as you had a fixed lease in place until 17/7/2020, we advised the property value was around $600,000. On the 29/5/2020 you listed the property with another agency (Reliance) you also took the rental from us to them, the advertised price was $625,000 to $645,000 and it sat on the market unsold for 4-5 months confirming our appraisal of $600k was more accurate.
On Sunday 18th October 2020 you bought the rental management of the property back to us as you were not happy with the other agency, you also withdrew the property from sale from them as well. You asked for our assistance in sorting out some issues with your tenant, Our team and in particular Karina went over and beyond to assist you including attending the property on days off.
If you remember at this time, when you asked for the tenant to be evicted, there was a Government moratorium in place in Victoria (you are a Sydney resident and it was very different at that time in NSW) on all rental properties whereby no tenants could be evicted no matter the reason and this was the reason VCAT would not address your issues, it had nothing to do with us listing the property for sale!
Once again we find your comments disappointing as we pride ourselves on the level of service we offer our clients, we understand if we receive reviews for issues within our control, we find it extremely disappointing where we receive an average review for something totally out of our control and some 18 months after we first discussed the selling process with you.
Fantastic experience: Lawson Wyndham have been looking after our investment properties for a number of years now. Natalie green has been exceptional at her job and looking after us, doing thorough inspections and reports. We are happy to recommend there services to anyone
Hi Jennifer, thank you for the kind words, review and recommendation.
Fantastic experience: Very professional, very happy with the service
Thank you for the kind review Douglas, very much appreciated.
Fantastic experience: Full professionalism, pleasant personality and the ability to listen. The result: two successful transactions (purchase and sale) within a short period of time. Both exceeding expectations. What more could be expected? Thank you Richard, highly recommended.
Thank you for the great feedback and review Valdek. We are glad to hear both transactions went smoothly and all parties are extremely pleased.
Fantastic experience: David & Richard have been amazing with the sale of my property. They are very knowledgeable of the local market and very professional to work with. Always going above and beyond. I have been kept up to date on a very regular basis throughout the entire process. If you are looking for an established, professional, knowledgeable local real estate company that do a remarkable job please give the team at Lawson Real Estate a call to discuss buying, selling or leasing.
Thank you for the great feedback Tamara, it has been a pleasure from the start working with you. Congratulations on a great result.
Fantastic experience: David and Richard made the sale of my property so easy. From their exceptional communication to their fantastic negotiation skills. Would highly recommend Lawson Wyndham to all, even for overseas investors like myself. Their service was 6 star all the way through. Thanks so much team!
Thank you for the fantastic feedback Pascale. It has been a pleasure working with you from the very start, the challenge of selling whilst living overseas is enormous and i am glad we were able to make the process less stressful for you.
Fantastic experience: Dean helped us sell our house, working with dean was the best choice we made. He was so great with his communication through out and made the whole process hassle free!
Thank you for the feedback Renee, we will pass this onto Dean.
Fantastic experience: We have very Nice experience With Lawson Wyndham. Property Manager is always contactable and very vry helpful.
Thank you for the kind words Kamlesh.
Fantastic experience: I had my property managed through Lawson Wyndham Real Estate (Thanks to Karina O'Brien, Laura Grech, and Tahlia Monte) and now successfully sold by Richard Smith. I had the pleasure of dealing with all mention above and It has been a pleasant experience dealing with them over the years. Loved the services they have provided every step of the way and they made every process relatively pain-free! Thank you again and wish the team all the very best - cheers
Hello Praveen, Thank you for the feedback and review. It has benn a pleasure dealing with you over the years. I will pass your feedback onto the team, good luck with your next venture.
Negative experience: Please avoid them no professional ethics. I had a very bad experience from them. I’m shocked to see their ratings when compared to their service.
King Gamer, I ask, have you discussed your so called "very bad experience" with any of our management team? If not, i invite you to contact me on 03 9741 9666 at anytime. Its very coincidental that none of the team know who you are and your review follows another 1 star review, its a shame Google offer a platform for so called disgruntled clients that do not verify their claims. Once again i am happy to discuss this with you.
Negative experience: Poor Service!Worst Realestate Agency!I would never recommend this to anyone. I was looking for a rental property through realestate.com. I found a property (32 Mirambeek Rd,Hoppers crossing)that matched my requirements.advertised by Lawson Wyndham realestate. I enquired and got a email with the date and time for inspection.Unfortunately,on the day of the inspection property agents didn’t show up and I tried calling them no one responded and then I texted them and I got a call next day stating that they didn’t schedule any inspection and When I said I received an email from them, they’ve simply tried making it a system error.Anyways,next date and time for the inspection was scheduled a week after.I made an application soon after the inspection and was said I’ll be getting the outcome of my application in 2-5 days. I called after 3 days to find out what’s going on.they said they are still processing it and I called them again after 1 week and the application was at owners place no outcome whatsoever I’m still waiting it’s been 2 weeks a complete waste of time at this agency. P.S:This inspection and application was made a week before the lockdown started.
Fantastic experience: I have just had a rental property leased with Lawson Wyndham. Mark Hambling is my property manager, he has really worked hard to find a tenant. Mark is very thorough and professional. Mark has very good ideas on property presentation and knows the market inside out. Actually Mark is the best property manager I have had over my 40 years in property rentals.
Hello Raymond, Thank you for the great feedback and review. I will pass this onto Mark as ia m sure he will really appreciate the thoughts.
Negative experience: On 27th May 2021 I went for an inspection on one of their property 10 Higgins Way, Truganina. I had an unconditional approval for $750K and we really liked this house for living and expressed my keen interest in this property to Dean Caramia. During my inspection, I also requested a copy of section 32. Dean Caramia told me that he doesn't have a copy of Sec 32 right now and promised that he will email me back that night or the next day (28th). Since I didn't receive any email or any single call after the inspection I called back Dean Caramia on 29th May Saturday morning to put an offer and requested Sec32 again. At this time he told me that this house is under offer and this unprofesional real estate agent didn't even asked what is my offer before he submit other offer to the vendor. So my MESSGE to the vendor is that the offer you received for your house is not the best offer and you missed your best value for your house. There is no single reason for him not to ask and accept my offer. As I said earlier, I already have an unconditional approval from bank and actively looking for a house as I already sold my current one. Shame on you Mr. Dean Caramia. Edited at 6:33pm Received a call from David Lawson to my mobile with lots of his rude language and he claims that I can't afford that house !!!!!! This message is after reading the reply from the owner (David Lawson) First of all, 1) I didn’t had a chance to put my written offer due to unavailability of Section 32. 2) I didn’t had a chance to see section 32 before making any offer. 3) As you said all parties that inspected were notified. This is a biggest lie and I didn’t get any notification or a single call from the agent to know what is my offer. 4) David or Dean didn’t even ask my offer during the inspection time. We noticed lack of interest from both of you during the inspection time. 5) I have an unconditional approval plus some savings which will allow us to stretch our budget. 6) If this is under offer, why it is not updated online as it is UNDER OFFER? @10:46pm, after the reply from the owner I am still stick with what I said. I have an unconditional approval from the bank and savings to stretch my budget. What you guys did a mistake is that.... You didn't asked my offer before submitting the other offer to the vendor. We were the first arrived for the inspection and were really keen on that property. Finally I didn't even get a single chance to put my offer on that property because I was waiting for Sec 32 from your end. I waited another day if in case your agent was waiting for Sec 32 from vendor, then today I called and SMS him to follow up on that property, then he said to me that this is under offer! In your previous post you said that you notified all the parties inspected this house, but I didn't get any single notification or follow up call from your agent.
VKM you attended the open on Thursday night, I was in attendance with Dean at the open and was witness to your conversations between yourself, Dean & I. At no time did you make an offer of any sorts and in fact your comments were ”the land was too small” and you were looking for for a bigger backyard. You asked for a copy of the contract to take away,
I explained that we did not have any contracts available to take however we could email you one which you agreed to. On the same night at the open, a family made a written offer which was accepted that night by the vendors and this was the vendors choice. All parties that inspected were notified of this.
It is disappointing that you would resort to leaving such a review when you had the same opportunity to make an offer on Thursday night as all other parties, the claims in your review are far from factual! Had you actually made an offer of $750k on the night it makes no sense that this would not have been presented to the owners. I’m also aware that after you were advised the property was under offer by Dean yesterday you had sent him an sms stating you had bank approval to just $710k which is below the offer you state you made.
7.40pm - VKM I now see you have edited your original review and changed it completely, originally you state you made an offer on Thursday night of $750k and now you have changed it to you only have bank approval to $750k. We also have an sms from you on Friday that your approval is to $710!? I am finding your claim a little confusing however you have your right to your opinion, unfortunately for reputable businesses google provide a platform via reviews for even those that are not really sure what they want to say and have no review credibility!
Fantastic experience: Many thanks as always to Mark and the team. Have always found Mark to be most helpful and professional. Would recommend Lawson Wyndham every time.
Hi Steven, Thankyou for your much appreciated feedback.
Fantastic experience: Smart layout.
Thankyou Suzanne
Fantastic experience: EXCELLENT GUIDANCE AND A FANTASTIC AGENT YOU CAN TRUST! Richard has helped my family through multiple real estate sales. He is well trusted and we knew to always go with him to handle our property sales. He’s very professional communicative and always follows through. I appreciate his warmth and positive attitude and compassion and wouldn’t hesitate to use him again. He kept me informed during the process of selling my house every step of the way. He’s creative and helpful and knows how to attract the right buyers. Thank you Richard for all that you have done with helping me sell my investment property.
Thank you for the fabulous review Estelle, we will pass your thoughts onto Richard.
Fantastic experience: Dean must be one of the best real estate agents in Australia. I honestly have never worked with an estate agent who was so friendly, calm and professional – and prepared to communicate in whichever way worked for us. He always kept his commitments; he was quick to follow up and always proactive in his communications. Our favourite thing about Dean was that he never once tried to ‘sell’ us on anything. He clearly demonstrated the process, the fees involved and what our expectations of him and the sales process would be. And he kept true to his word right up until the speedy sale he facilitated, and even after the fact has offered to help us with our next purchase – whether it be with pricing or general questions. Thank you so much Dean, words can’t describe our gratitude. You have made what could have been an extremely stressful process an easy and pleasant one – if we can ever be bothered moving again, we will absolutely be looking up your details. Ty and Alex
Thank you Ty & Alex for the great feedback and review for Dean. We will pass on your sentiments to Dean and we are glad it all worked out favorably for you.
Fantastic experience: BEYOND AMAZING!! Richard has definitely exceeded all expectations. He supported my family and I through a very stressful and emotional sale of my late sisters property. From the word go, he demonstrated such care, compassion and patience. He was professional, reliable, friendly and helpful every step of the way. He kept us well informed throughout the whole process. Richard thank you so much for you kindness and compassion during this extremely difficult time. I would highly recommend Richard Smith from Lawson Wyndham Real Estate.
Hello Meena, Thank you for the fabulous review and kind words for Richard. We are very pleased Richard was able to assist in making a difficult process for you a little easier during the sale. Once again thankyou and we wish you the best going forward.
Fantastic experience: I recently moved to Lawson from another property management agency. Being a Sydney and a long term investor it was highly important to get an agency which can do the fundamentals well. Very professional agency from the principle, to the property management team. Great phone and email communication, thorough routine inspections, and on time payments and rental statements. These guys are awesome, glad I made the move, highly recommended.
Hello Amal, We are glad to hear you are haapy you made the move across to us, we are pleased to have you onboard!
Fantastic experience: We recently sold our property through Lawson Wyndham Real Estate and we had the pleasure of dealing with Richard Smith. This is the second property Richard has sold for us. The successful sale of our last property and Richard’s professionalism saw us return to him this time. Due to the COVID-19 issues there were some difficulties during this sale process. Richard was professional in dealing with those challenges and always had our best interests at heart. His advice was honest and he achieved the best possible result for us. The communication was excellent and we were always informed of what was happening. A genuine real estate agent that you can trust and rely upon to provide a high standard of service and achieve top results.
Hello Wade, thank you for the great feedback for Richard. The past 12 months has been a challenge with Covid however our staff adapted very quickly and in turn achieved some great results without compromising the level of service we aspire to deliver. Once again thank you.
Fantastic experience: Have been with them since 2013, always helpful and quick with any issues
Hello Lisa-anne, thank you for the review and also for being part of our success over the past 8 years!
Fantastic experience: Mark Hambling at Lawson Real Estate has managed our rental property in Werribee for almost 6 years. The service offered by Mark and his team has been nothing but professional. As we are interstate they are great with communicating with us about any issues and needs relating to the property and attending to any issues promptly. I would highly reccommend Mark and Lawson Wyndham Real Estate.
Hello Lisa, thank you for the feedback and review, we are grateful for your long term support. Much appreciated.
Fantastic experience: I have been with them since the new management and prior too (total 17+ yrs now they manage my properties in the suburb), previously used to be GregHocking and prior to that Elders, and now Lawson Wyndham RE. Services are top class, very prompt response to query and professional answer which investor or a home buyers would be seeking in terms of renting my properties through as well as when I have to buy new properties. I would 1000% recommend to someone who is looking for reliable, honest, good value services with integrity that we all expect in doing business together and grow. There was no hick-up in their services during the difficult time of COVID-19 as well, the continuity of services were excellent and best. Thanks Lawson for all your help and services so far. Keep up the good work. Regards, Brijesh Patel
Hello Brijesh, thank you so much for the kind words and review. We love to hear feedback like this. In 2015 i purchased the, what was then Elders, and rebranded the business. In January 2020 i decided to change the business name to my own name after 36 years in the industry, this way we can offer a level of service and focus that is set by us and and take things to the next level. We are glad to hear we are achieving that!
Thank you again.
David Lawson
Fantastic experience: The Property Manager Erin Simmonds is very friendly, great customer service skills, lovely manner, professional, but courteous with the entire transaction of the leasing of the property. We highly recommend her for any leasing property/sales. Regards, Tammy.
Hello Teamohaere, thank you for you kind words towards Erin. She is a great property manager and lovely person. We will pass your thoughts onto her.
Fantastic experience: I recently sold my house with Richard and it was such an easy experience for me. He was very patient with me and professional with the knowledge he had behind him. He was very honest with me from the start and i was very happy with the outcome. Even through these tough times of covid, he still got what I wanted and like I said very honest. Will definitely come back to him to buy or sell in future. Thank you again.
Hello Kathleen, thankyou for the great feedback. Richard really is an agent that goes the extra mile and we are so glad to hear you will be back in the future.
Fantastic experience: The team managed our two rental properties & sold them as well. It has been a pleasant experience dealing with them over the years. Thanks to David, Richard & Natalie for their great work! Five stars from us.
Hello Monika. Thankyou for the kind words and being part of our success over the past few years. We look forward to welcoming you back sometime in the future.
Fantastic experience: When we contacted Richard, we were in a very difficult position. We had lost our careers due COVID-19 and were not able to proceed with finailisng our purchase. While there were many other lots in market, Richard helped us to find a buyer for the land and avoid a big loss. He went well beyond his duties and put a great effort in this matter. Very grateful and happy to deal with him while words are short of his commitment and professional service. Great great person to deal with. Thank you.
Hello Kayvan,
We are sorry to hear about your job losses due to Covid. We are delighted to have been able to assist you with Richard selling your property and exceeding your expectations. We wish you all the very best going forward and are always here to assist where we can.
Fantastic experience: Good quality from the start of the process.
Hello Angela, thankyou for your review. I will pass your gratitude onto Natalie who i believe you were dealing with through the application process of your new home.
Fantastic experience: Mark Hambling from Lawson has been a pleasure to deal with in my experience. Great and friendly service always.
Hello Charlotte, Thankyou for the kind words about Mark, Mark has been with us for 6 years now and is one of the best PMs in the Wyndham area. We will pass your thoughts onto Mark.
Fantastic experience: As a tenant, I appreciate the professional, friendly service given by all of the staff. We needed to move as the landlord was selling. Both the sales and rental staff worked together to help us find a new house (love the new house!) and minimise disruption with inspections here. We’ve been renting through Lawson Wyndham for two years and hope to continue doing so for many years to come.
Hello Veronica, Thankyou for the feedback we really appreciate it. I will pass your gratitude onto Natalie and the sales team. Thankyou again.
Fantastic experience: After a disappointing result last year with another agent, Dean was recommended to me by my brother after he successfully negotiated and sold his house a few months ago. Dean unlike other agents was from the onset honest and upfront in what he felt the property could sell for. In addition he also had comparable sales backing up why he felt that to be the case. He worked extremely hard during the entire process even co-ordinating trades on our behalf. And what I really appreciated was the level of communication - always calling with an update. We received an offer, within the range 3 days after restrictions eased and subsequently sold. Dean and his team made what could’ve been a really stressful process, easy and hassle free. He was great, and we wouldn’t have any issues recommended him to anyone looking to sell.
Hello Tim, Thankyou for your feedback it is really appreciated. We love the fact that Dean always goes above and beyond for his clients and your review confirms that. Thankyou again.
Fantastic experience: Within two weeks of making contact with Erin Simmonds at LW, we had found suitable tenants to lease our property. She achieved at the rental return we wanted, in the timeframe we needed. Erin vetted a number of applicants quickly and objectively, allowing us to make an informed decision. I would not hesitate to recommend her to others looking for a property manager that genuinely cares and goes above and beyond for her clients. We look forward to continuing to work with her in the future.
Hello Kayla, Thankyou for the great feedback about Erin. We will pass on your comments to Erin and we are sure she will be pleased to hear you are very happy.
Fantastic experience: we had Erin to help us signing a lease with a property, she was very helpful and professional with the way everything was dealt with during the time. Thank you. I would highly recommend using Lawson Wyndham Real Estate
Thankyou Rikkilee for you feedback, we are glad Erin has been able to help you find a home during Lockdown, we hope you enjoy it.
Fantastic experience: Natalie was fantastic in organising everything for our lease very quickly even during the times of 100% digital paperwork and is always communicating to make sure everything is good and providing service. By far the best agency we have dealt with as renters, good to be treated as human beings.
Hello Jess, We are glad you had a great experience dealing with Natalie and our agency. Thankyou so much for the kind words and review.
Fantastic experience: Natalie was super quick and tremendously thorough in helping my fiance & I lease a property. Was able to answer all our questions, and going well above an beyond with some of her work - cant recommend highly enough!!!
Thankyou for your review. We are so glad Natalie was able to assist you in finding your new home and your experience was beyond your expectations.
Fantastic experience: We have been renting out our property from the day we bought it thru them. I have to say that that they are very professional and quite responsive to any request from me. I have been working with Karina and Natalie and they have been very professional in their approach. I highly recommend them.
Hello Nirusha, thankyou for your feedback and recommendation. The team love to know the extra effort they put in is appreciated.
Fantastic experience: Thanks to Lawson's team for helping me secure my seaside cottage recently. I appreciated their professionalism and care at what has been a difficult time with the added complications of COVID-19. Their team is very accommodating and friendly. Highly recommended.
Hello Mohit, thankyou for your kind words and feedback. The team have adapted extremely well to the challenges Covid has thrown up without wavering on their ability to still offer a professional service.
Fantastic experience: David & his team are fantastic. I have utilised their buying/selling as well as their property management services, they definitely are a cut above the rest. 100% give this team a call for all your real estate needs.
Hello Rohan, thankyou for the kind review, we are glad you have been happy with our service.
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