NGU Real Estate - Ripley & Surrounds

Fantastic experience: Calm, professional, good judgment and advice, strong local market knowledge, astute, trustworthy, persistent and nice person are all things I'd say about Bryce. We're very happy with the work he did for us in securing a quick sale at a top price in a deflating market. Recommended.

Fantastic experience: We received a very positive Outcome with Charles and Tuia. They were professional and reliable. Would recommend for anyone selling their house.

Fantastic experience: Have had nothing but positive and professional interactions with Ethan and would recommend him to anyone looking to sell!

Negative experience: The epitome of unprofessional and disappointing service. I would strongly recommend being very cautious when dealing with Ethan Galt and NGU Real Estate Ripley. My experience with Ethan Galt from NGU Real Estate Ripley was extremely frustrating. He negotiated with us, agreed on a price, told us our offer was accepted over others, and repeatedly pressured us to sign the contract before the end of the day, stating the seller needed it done due to tax reasons. There were multiple incorrect contracts prepared, creating unnecessary stress and delays. He asked us not to continue with other property appointments, gave us repeated assurances, and created urgency around signing on 30th June. Then, without any proper communication or basic courtesy, he stopped responding. After endless chasing and trying to get an update, we eventually found out the property had been sold to someone else. The way this was handled felt misleading, dishonest, and completely unprofessional. After building trust and making us believe the deal was progressing, the lack of transparency and communication was extremely disappointing and felt like a complete waste of our time. I wish you stop unethical practices.

Fantastic experience: Sold After the First Weekend Open – A Smooth and Efficient Experience. Offer was accepted after the first weekend inspection. Process was prompt and was given recommendations on building & pest inspector and pest control which was extremely handy

Negative experience: I had a very disappointing experience with NGU Real Estate Ripley, particularly dealing with agents Leanne and Charles Kimmorley. From start to finish, the service felt rushed, disorganised, and unprofessional. During inspections, we were repeatedly hurried through with comments implying the agent needed to leave quickly. At the pre-settlement inspection, the agent even turned off the lights while we were still reviewing the property, explaining she was late for a social engagement. This created unnecessary pressure and made it difficult to properly assess the home. The situation worsened significantly at settlement. The property was left completely unlocked, which is unacceptable and raises serious security concerns. We were later informed the agent had forgotten about the settlement entirely and had gone home, without notifying us or ensuring proper handover procedures were followed. Key handover was also mishandled. Not all keys were provided, and some remained with the seller and/or agent, creating confusion and inconvenience at a critical time. Communication was extremely poor throughout the process and essentially stopped altogether once settlement was completed. Emails, phone calls, and messages went unanswered, leaving multiple issues unresolved. There were also concerns around fixtures being removed from the property after settlement which should have been addressed and managed appropriately. Instead of assistance, responsibility was deflected, including attempts to blame us for matters that arose after settlement. Overall, the experience felt disorganised and lacking in accountability. Buying a property should be a well-managed and professional process, but unfortunately, that was not the case here.

Fantastic experience: Outstanding Result and Service Beyond Expectations. We worked with Charles on a recent sale of our home in North Ipswich and despite his strong reputation, he still exceeded expectations. From beginning to end, Charles was across all elements of the sale and demonstrated significant expertise in coordinating the process, negotiating with buyers and providing advice and guidance to us where required. His communication throughout was professional and timely and really put us at ease. His performance and the end result was simply outstanding

Fantastic experience: Charles Made Selling My First Home Smooth and Stress Free. Great agents sell houses. Exceptional ones make the whole process feel effortless. That’s exactly what Charles did. Selling my home for the first time was daunting, but he made it smooth and stress free. He’s knowledgeable, straight talking and works incredibly hard for his clients. His fresh approach, clever marketing ideas and honest advice really set him apart. Nothing was ever too much trouble. If you want an agent who backs himself and delivers results, Charles is the one.

Fantastic experience: We could not have been happier with the incredible service Andrew provided in selling our property. He was professional, knowledgeable about the local market, transparent and communicated consistently throughout the sale process. Most importantly, he negotiated skillfully to secure a deal we were absolutely thrilled with. We highly recommend Andrew.

Fantastic experience: Exceeded Expectations with an Outstanding Result. Having used Charles with the sale of a previous property I knew I was going to get good results and be well cared for throughout the process. This time Charles completely exceeded my expectations, achieving a sale price I had secretly hoped for but wasn’t sure would get. Charles’s industry knowledge, professionalism and genuine care for his clients can’t be matched. I would highly recommend Charles if you want what can be quite a stressful experience to be a positive one.

Negative experience: I got a property from agent working in this realestate. Joshuwa who was very unproffesional. Didn't handover all the keys. Ignored all my messages and call and said it is not his responsibility to give all the keys. If someone is buying a place to call it Home, He/she should be getting all the keys when I enetered home it was very dirty left the bin full of rubbish and maggots. Either the worst agent or realestate dont know but never going back to this type of people who are very unprofessional and dont take responsibility and take their job seriously.

Fantastic experience: Daniel & Braydon took me through the whole process step by step, the experience was not as stressful as I'd thought it would be, thanks to NGU.

Fantastic experience: Daniel came highly recommended and lived up to expectations. He communicated throughout the entire process and was always on hand to answer any questions that I may have had. The whole process was smooth and stress free and I have been extremely pleased with the service and professionalism of Daniel for the sale of our property. I would highly recommend Daniel to anybody looking at selling or buying a property in the near future.

Fantastic experience: An Amazing Team That Works Tirelessly to Get the Best Possible Result. Daniel, Brayden and Trevor from NGU are absolutely amazing! If you’re thinking about selling your home, you won’t find anyone more dedicated or hardworking than these awesome young men. They truly go above and beyond, working tirelessly to get your property sold as quickly as possible and for the best possible price. Their energy, professionalism and commitment are second to none. Can’t thank them enough. Well done guys!

Fantastic experience: Fantastic to Deal With as Buyers and Sellers — Communication and Service Were Brilliant. Danny was excellent from the get go. Met him at multiple open homes when purchasing, he always made the us feel welcome and was a friendly face that remember us even months later, that’s why we chose to sell with him. During the selling process he was extremely knowledgeable and easy to work with through the whole process. Danny and his team kept us up to date with all the metrics as the sale progressed and were always contactable when we needed anything. Highly recommend as a buyer and seller.

Fantastic experience: Premium price . It was really great working with Bryce. I followed all his advice, and he got me a premium price for my property. He understands the real-estate market very well and he is the subject matter expert.

Fantastic experience: Andrew was amazing from the first meeting. He listened to our wants and needs and presented us with a home that ticked all of our boxes. He was always responsive and on hand to answer all of our questions. Highly recommend working with Andrew to find your family home!

Fantastic experience: We contacted Brady having noticed how thoughtfully he presented his other listings. We then chose him for our sale simply because we liked him. Ours was a rural lifestyle property with unique views and we wanted an agent who understood its appeal and would help us find the right buyer. Brady was easy to deal with and someone we trusted to represent our property well in person. At every stage he was honest, respectful, and forthcoming with his advice. We were delighted with the result and the selling experience, and we’d highly recommend him.

Fantastic experience: The Best Realestate . Daniel and his team were always professional, punctual, and kept us informed at every stage. Daniel was able to adapt a strategy that suited us, ensuring we remained competitive within the market and gave us a successful outcome. We especially appreciated their patience and willingness to explain every step of the process especially the auction as we had not sold at auction before. His whole team was friendly and answered any questions or concerns we had and guided us through every step. We can not thank Daniel, Braydan, Trevor with open houses, Natalie with information and emails

Fantastic experience: Charles was terrific to work with and kept us in the loop every step of the way. The best thing about having Charles sell our house is the confidence he gave us when things didn't appear to be going to plan. He always reassured us to trust the process and he delivered us a fantastic result! We couldn't be happier with Charles and the TKG team.

Fantastic experience: Great result, a job well done! Professional team, proactive and great communication.

Fantastic experience: Market Knowledge. Bryce has a good understanding of the market.

Fantastic experience: Daniel & Team Delivered: Unconditional Contract in 48 Hours After Just 2 Opens. Daniel and the team were awesome from start to finish. Energetic, knowledgeable and achieved what we were after in just 2 opens and an unconditional contract in just 48 hours. Highly recommend!

Fantastic experience: I had the pleasure of working with Charles and his team at NGU for the sale of my property, and I cannot recommend him highly enough. His professionalism, market knowledge, and commitment to his clients make him a standout agent, securing a sale price that exceeded my expectations. Thank you, Charles.

Fantastic experience: Daniel P and his incredible team made selling my home an absolutely memorable and genuinely pleasant experience! From start to finish, his communication was excellent, always keeping me informed and answering every question with patience and clarity. He was consistently respectful and polite, and I felt supported throughout the entire process. Thank you Daniel, Braydan & Natalie! Highly recommend this Elite Team ⭐

Fantastic experience: Charles and Andrew sold our house for us, getting more than what we could have even hoped for. Brilliant company, very professional with great communication throughout the selling process. Thank you both for everything you have done regarding our sale. If you want your house sold for a great price I thoroughly recommend that you make these guys your first call .

Fantastic experience: Andrew was so great to work with! He is knowledgeable, friendly and went out of his way to answer any questions we had. 100% recommend!

Fantastic experience: Daniel's Hard Work and Friendly Support Made Our Home Purchase Easy. Daniel's friendly demeanor, hard work and dedication in helping us with the purchase our new home made the whole process a positive experience.

Fantastic experience: Working with Andrew was an absolute pleasure. We’ve dealt with many agents, but he truly stood out — professional, respectful, and an absolute gentleman throughout the entire process. His communication was excellent, and he made what could have been a stressful transaction feel seamless. A rare find in this industry!

Fantastic experience: Thank you Daniel, a pleasure dealing with you. LOVED YOUR ENTHUSIASM & ENERGY.

Fantastic experience: I had a fantastic experience working with Danny on the purchase of my new property. From start to finish, he was professional, knowledgeable, and incredibly responsive. Danny took the time to understand my needs and helped find what we wanted. The entire process was seamless, his expertise made everything stress-free. I truly appreciate the dedication and hard work that went into making this purchase a success. I highly recommend Daniel to anyone looking for a top-notch realestate professional.

Positive experience: Charles was great to deal with when buying our home, he was friendly and the communication was excellent, thanks Charles and the team at NGU

Fantastic experience: As a Buyer's Agent I work with Sales Agents all over the country on purchases for my clients. I recently had the pleasure of undertaking a successful purchase with Andrew in Bundamba and I have to say it was pretty stress free. Andrew is fantastic with communication. He is on the ball, genuine, professional and a true gentleman. From a buyers perspective I would absolutely consider him when selling in this region. Thank you Andrew and we look forward to the next deal with you.

Fantastic experience: Transforming the Sale: Daniel's Innovation, Dedication, and Outstanding Results. After months on the market with another agent, Daniel took over and transformed the process. His innovative marketing strategies and sales ideas attracted serious buyers, and his proactive, hands-on approach made a real difference. He was incredibly supportive - above what I expect was his role, kept me well-informed, and negotiated a sale price above my expectations. I highly recommend him for his dedication, professionalism, and outstanding results!

Fantastic experience: After a not so successful time with another agent. Daniel had a buyer after the first open house. I would recommend Daniel and NGU to anyone who is selling for professional, supportive and friendly assistance. Daniel achieved a good result which I was very happy with. Best wishes for the future Daniel. Thanks!!

Fantastic experience: We had an awesome experience working with Daniel while selling our house. From the very beginning and throughout the whole process he was professional, knowledgeable, cheerful and supportive. Daniel was very responsive, answering all our questions promptly and keeping us informed throughout the entire process. He marketed our home beautifully, utilizing professional photography and effective online listings. We greatly appreciated his genuine care for our needs and concerns. Daniel went above and beyond to ensure a smooth and stress-free experience. Everyone he involved, from the photographer to the auctioneer were all very professional, helpful and just awesome throughout the whole process. We highly recommend Daniel to anyone looking to sell their home. He made the process really easy and stress-free for us, and we are really happy with the outcome.

Fantastic experience: Grateful for Daniel's Patience and Expertise in Handling Challenges to Get the Job Done. Daniel was patient and seemed to know what he was doing. I am grateful that he handled the hiccups along the way well, and we managed to get this done.

Negative experience: If I could give less than 1 we would . Worst selling experience ever ! Talks the talk but after 4 weeks with showings as dictated by the agent only on weekend and a auction no show ups not even to the action which apparently had so many people sign up to it . and the ones that did were way off the mark with pricing by $500,000 Kept telling us had heaps of offer after each open house but not one in writing !!! House up and down the street and area all selling at what we were wanting ( it all comes down to putting value into the home with the customer looking ) It was the agent that was helping us by from a different agency that advised us of discrepancies and not what should be done . All communication by NGU agent was via text or email and never responded in reasonable time frame nor did the office when leaving message with reception . Having to constantly remind them that what was shown online included in the sale was wrong . And finding out what times and days of open houses were by only seeing it online first with no discussion . It was extremely bad form to show up to an open house 1 hour late ! And only making contact to us 10 mins before arriving the one couple that actually showed up left because there were so many open houses on the weekend they didn’t want to miss out seeing . It got to the stage the house was on market too long and then had to drop the price significantly lower just to sell it so we could get into our new downsides home . Once buyers signed contract we didn’t have any communication from the agent or company or responses from until pre settlement inspection (2 days before settlement ) for the keys to which the agent sent the receptionist to do who knew nothing about the house . It was stressful selling that house and had we had known how unprofessional he really was we would not have chosen him . His portfolio looks impressive however as pointed out by the agent who helped us buy out new house the round generation have a good run when the market is great but when they have to actually work to sell a house by putting value into it they have no idea . And that agent is right Having had cameras around our property we sold at the end watched the open homes and it was so disappointing to see the agent didn’t move from the living or open plan kitchen and didn’t talk with anyone who happens to view the house other than to introduce himself upon entry . We even tried to contact the agents manager to discuss what can be done to help his agents actions and get the house sold but even he was unprofessional he could not and still hadn’t made contact . I would not ever recommend NGU Kimorley group Just do yourself a favor go with a more known reputable company like Raywhite .

Fantastic experience: Daniel's Professionalism and Honesty Made Our Dream Home a Reality – Highly Recommend! Daniel was such a professional and down to earth agent. He was honest and communicated with us regularly. I highly recommend his real estate services. We are now living in our forever house, but if I ever need to buy or sell real estate in the future, I will be calling upon Dan for his reliable services.

Fantastic experience: Great Experience with Daniel – Made Buying Sight Unseen from Melbourne to Queensland Seamless! I was very happy with my dealings with Daniel. I was buying a house to move from Melbourne Victoria to Queensland to be close to my family in particular my 3 grandsons. Everything was done via email, phone calls and through my daughter. I brought the home sight unseen trusting my daughter’s instincts. She was correct the listing & photos plus my daughter’s physical inspection of the property sold me. Daniel was great to deal with finally meeting prior to settlement. Great job Daniel.

Fantastic experience: Daniel Parsons Made Our Home-Buying Journey Seamless – Highly Recommend for His Expertise. Daniel Parsons made our home-buying experience seamless and stress-free. His expertise, professionalism and genuine care stood out from start to finish. Daniel understood our needs, kept us informed every step of the way and went above and beyond to secure our new home. We highly recommend Daniel to anyone looking for a trustworthy and dedicated real estate agent. Thank you for making our new home a reality!

Fantastic experience: Excellent Agent! Highly Recommended! . Daniel is an honest, efficient professional who puts a personal touch on getting to know his clients. I have entrusted him with two of my properties in the last two years, both of which went under contract in less than a week from being advertised. I recommended Daniel to my son and daughter-in-law who are now also Daniel's clients! I would HIGHLY recommend Daniel to anyone wanting to buy or sell a property! Thanks Daniel!

Fantastic experience: Bryce Handled our property with absolute knowledge of the local market and a down to earth easy approachable personality. We would highly recommend him!!

Fantastic experience: Andrew was wonderful to deal with during the purchase of our first home. Nothing was ever an issue, and communication was prompt and clear.

Fantastic experience: Perfect. Sold in 5 days. . Charles and his team. Sold my property in flinders view fast and efficiently getting above my expectations in price. House sold in 5 days. Great work team. All the best in the future.

Fantastic experience: Seamless Home Buying Experience with Prompt Support. Daniel was very responsive. Every request was followed up as soon as possible, it made buying our new home easy.

Fantastic experience: We just purchased our first home through Charles at NGU Real Estate Ripley. Our experience with Charles was nothing short of fantastic. He came highly recommended to us and his level of communication and professionalism was exceptional. He was knowledgeable, friendly, efficient and made the whole experience of purchasing a property so easy and stress-free. A huge thank you to Charles and his team for all their help and hard work, it is greatly appreciated!

Fantastic experience: Exceptional service from a top tier agent! We couldn't be more grateful for the exceptional service provided by Danny, who made the sale of our first home an incredibly smooth and heartfelt experience. From the very beginning, he demonstrated a deep understanding of the market and listened attentively to our needs, guiding us with invaluable insights and unwavering support. Danny’s professionalism, coupled with a personal touch, made us feel valued and understood throughout the entire process. Highly recommend this great agent!

Fantastic experience: Exceptional Service: Daniel Made My Home Buying Journey Smooth and Enjoyable! I could not have asked for a more knowledgeable or approachable agent. Daniel was very efficient in all aspects of my property purchasing journey and he made it very smooth and enjoyable. I would not hesitate to recommend his services. His expertise are an asset to securing your next home!

Fantastic experience: Thrilled with My Home Sale: Danny P's Strategic Approach Exceeded Expectations! I recently worked with Danny P to sell my home, and I couldn't be happier. He was awesome , and thanks to his strategic approach, my house sold for above the market price. The entire process was smooth and stress-free. I highly recommend Danny P for anyone looking to buy or sell!

Fantastic experience: Extremely pleased . Charles & his Team are extremely knowledgeable on the market & trends, we received regular updates and progress reports with the sale of the house. We received much more than we anticipated from the sale of the house. Charles is very upfront with you on all aspects about house sale. Extremely pleased with outcome from Charles, could not recommend him enough.

Fantastic experience: Danny P is an incredibly knowledgeable real estate agent with an extensive network of contacts, making the entire process seamless. From finding a solicitor to organising removal services, Danny took care of everything, significantly reducing the stress that can comes with selling a home. Thanks to his expertise, we achieved the highest sale price in our suburb. If you’re looking for an agent who delivers results and provides exceptional service, I highly recommend Danny P.

Fantastic experience: 100% highly recommended. Andrew was both patient and knowledgeable in his assistance in securing our property. His flexibility to adapt to our last minute viewing timings was very appreciated as was his continuous communications throughout the journey.

Fantastic experience: I would highly recommend Andrew to anyone thinking of selling / buying. I have just purchased a property through Andrew, he was prompt to reply and always a pleasure to deal with. He made the whole process easy from start to finish.

Fantastic experience: Don't sell your house with anyone else. I've bought and sold many properties over the years and my experience with Daniel as my agent was 10/10. Always quick to reply and never left out of the loop with any information. I'll definitely be using him as my agent again in the future.

Fantastic experience: Andrew was easy and good to deal with and answered any questions we had, got back to us really quickly, and worked really well with us, highly recommend thank you for all your help and making buying our first home very easy.

Fantastic experience: Very responsive and easy to work with. Through knowledge of the area and very responsive. Easy to work with and would be happy to work with Charles again in the future.

Positive experience: Very helpful and supportive. I found Charles very helpful and supportive throughout the whole process...

Fantastic experience: Charles and the team from NGU Ripley exceeded all expectations. First class service from Charles and NGU Ripley. Charles and his team were incredibly responsive and professional throughout our experience. As we were selling for the first time Charles guided us through the whole process making it quick and easy. Charles’ communication and professionalism was outstanding and he and the team from NGU Ripley exceeded all expectations. We highly recommend Charles and the NGU Ripley team if you're looking for a knowledgeable and professional experience.

Fantastic experience: We highly recommend Daniel for his professionalism and dedication. Daniel from NGU Ripley did an exceptional job selling our house in South Ripley. He communicated extremely well throughout every step, involving our family and making us feel comfortable during the sale of our first home. Daniel negotiated a great price above our expectations and demonstrated honesty and reliability. His outstanding knowledge of the South Ripley area made the entire process smooth and stress-free. We highly recommend Daniel for his professionalism and dedication.

Fantastic experience: We recently had the pleasure of working with Daniel Parsons to sell our property, and it was an exceptional experience from start to finish. Not only did he negotiate a great price for our home, but his reliability and communication throughout the process were outstanding. What truly set him apart was his personalised approach. He took the time to understand our needs as individuals and tailored his service accordingly. Would recommend Daniel to anyone looking for the absolute best in the industry.

Fantastic experience: Feel confident with this team to get job done with the best result. They go above and beyond to deliver. Top of their game,these Agents are really skilled negotiaters, that never take easy street,are focused on excellence.

Fantastic experience: We chose to work with Charles from TKG because his sales results in our area were too good to ignore! His work ethic and exceptional communication was consistently outstanding throughout our whole sale process, and exceeded our expectations at every stage. His professionalism, knowledge of the industry and drive to achieve results really does set him above the rest. We are incredibly grateful to Charles for our very successful sale and will be listing with TKG again in the future. We would highly recommend you give him a call regarding your listing!!

Fantastic experience: Communication throughout the whole process from start to finish was amazing! My experience in selling my first home with the team was exciting, professional and a really rewarding one. Their communication throughout the whole process from start to finish was amazing! When the time comes to buy or sell a property again, Charles is number one on my speed dial.

Fantastic experience: He went above an beyond during the whole process and I always felt in safe hands. After meetings with two other local Real Estate Agents and not feeling very positive about the figure they could achieve, a local referred me to Daniel. He, was professional, enthusiastic, motivated and passionate about helping me and ended up exceeding my expectations. He was always prompt, kind and supportive and kept on top of everything thereby reducing my stress. He went above an beyond during the whole process and I always felt in safe hands. Thank you so much Daniel! Highly recommend!

Negative experience: Charles Kimmorley sold my house around a year ago. He is not a nice person. Said he was at a funeral when he was supposed to be having an open house and he was on a rooftop bar, getting drunk . He also edited the pictures of my house so bad! we knew it needed work and so did he but he decided to make all these people show up and be disappointed bc it’s not what it looks like in the photos. He also was so rude when our house actually sold (for next to nothing) and pretty much told us to get out. Do not recommend!!

Fantastic experience: Daniel, Charles and the team are absolute legends!! Thier energy and passion took our stress completely away. Due to their expertise our house sold real quick and for way more then what were expecting. They even bought us a present which was a nice surprise. 100% recommend!!

Fantastic experience: Charles has extensive knowledge of the market and gave my husband and I excellent guidance in helping us get our house on the market, he set reasonable expectations (then exceeded those!). Getting our house on the market took us just over a year and all through that time Charles was there helping and guiding us. Not once was he ever impatient with us. He was so helpful and not to mention he is very kind and a calm person which helped with the process too. Would highly recommend Charles!

Fantastic experience: Charles has been incredible throughout the process of purchasing our first home! He was happy to answer every question we had about the market. Very quick turn around for everything. Highly recommend Charles and the NGU team!

Fantastic experience: Charles and his team were lovely. Easy to talk to and knowledgeable. Their communication was great. Would recommend them to friends and family. :)

Fantastic experience: Charles and team recently sold our property at Silkstone and delivered above expectations. The sales campaign was exceptionally managed and negotiated with the end result well above our expectations. Would highly recommend to anyone looking to sell in the Ipswich region.

Fantastic experience: This is the second time I've worked with Charles and the experience was again exceptional. Apart from his excellent work ethic, the aspect I appreciate most is the relaxed working relationship which is both jovial yet also holds to truth. I have no hesitation in recommending Charles to other sellers and he would be my first choice for future transactions.

Fantastic experience: Charles was great to deal with. Always transparent and delivered on everything he said he would. I couldn’t recommend him more highly. Thank you.

Fantastic experience: It's not an exaggeration when I say that Charles and Chloe are possibly the best real estate agent team I've had the pleasure to deal with. I was a buyer and technically not their client but the way they conducted the business made me feel like I was an important one. Special mention to Chloe who was always so accommodating and had graciously granted my requests with efficiency. Thank you! Well done team! You're definitely doing the real estate industry an excellent service.

Negative experience: This Jayde & Blakes real estate is the worst, they promised me that the property i am buying will be vacant by a certain date but later i found out on the settlement day the tenants wasn't given any notice. I had to book hotels for two months as we had no places to go until the tenants moved out. Very unethical and unfair. This type of agents makes me think twice before trusting anyone. Shame of you

Negative experience: Would not recommend for selling a house via Corey. Take advantage of people that’s for sure. They offer very low for selling just to make a buck. Definitely not very professional whatsoever.

Fantastic experience: We would highly recommend Steve from NGU as a selling agent. He and Kirsten (his PA) were highly professional and kept us informed throughout the whole selling process. They navigated Tenants with Covid and got the job done in a timely manor. Not only that, Steve exceeded our expectations on price by 10%. Very happy we chose Steve and NGU. Sincerely thank you Nigel & Anne-maree

Negative experience: It is unfortunate that so many people list their properties with NGU, when they have no interest in actually working hard for their clients. We put in multiple offers on properties following the advice from the listing agent and never heard anything back. I feel for the residents that recently sold in Raceview because we were willing to go as high as $800k, but followed the low $700s offer as the agent indicated. Unfortunately, instead of doing his job and advising us of multiple offers, we never heard anything and the house sold for less then what we were willing to spend. All it would have taken was a phone call or text to advise of multiple offers and to submit your best and final. Especially since his ‘professional advice’ was taken into consideration when we made our offer. People should do their research and look for the real ‘best selling agents’ in Ipswich - not a company who pay to publish that title. Listing agent was Corey.

Negative experience: Was assured by Steve that I would be advised of a multiple offer scenario and given the chance to re-submit my maximum. Twice now I’ve missed out on properties because their staff couldn’t take out 2 minutes of their time for a phone call. Additionally, Corey is rude and blunt in his text message responses.

Negative experience: Charles was just terrible, at the open. Can I get a offer form. Sorry we don’t have any , but we can send a digital one. Then when walking out we ask oh your going to send us a digital offer form. The assistant said oh no that’s not working. Why even have open home if you can buy it? I would trust Charles if he worked at Maccs and this guy is selling house?

Fantastic experience: Our real estate agent Tereance was amazing and even though there was a number of curve balls he dealt with it in a professional and fast manner with excellent communication

Fantastic experience: Jayde was an absolute pleasure to deal with and went out of her way to explain the process and answer all of my questions. Her communication was thorough and prompt. Highly recommend if you are buying or selling.

Fantastic experience: Fantastic team, very friendly and professional.

Fantastic experience: Was a pleasure to deal with Greg. He made the whole process smooth and was easy to contact. Also his local knowledge was second to none. Definitely recommend

Fantastic experience: Thanks to Steve, Fiona and team for the great outcome in selling our investment property in what was an already saturated market. Thanks to their advice and guidance we were able to sell without any stress or having to step onto the property as there was a tenant in there. I'm big on communication and the team at NGU kept us informed every step of the way mostly via email. We are very grateful with the final result and now can move forward with our lives. Sarah & Warren Hume

Positive experience: Secretary was helpful, owner wasnt forward in giving all the required details