Nelson Alexander Coburg
Nelson Alexander Coburg is the dedicated local branch of one of Melbourne’s most trusted and established real estate agencies, with over five decades of history since 1971. Led by experienced professionals such as Carl Sacco, the Coburg team is renowned for its charisma, energy, and unwavering commitment to delivering exceptional results for clients. As specialists in the Coburg property market, they combine deep local knowledge with the extensive resources of the entire Nelson Alexander network.
Operating as a non-franchised, collaborative agency, Nelson Alexander ensures that every client benefits from the reach, insight, and expertise of 16 offices across Melbourne. Whether you are buying your first home, selling an investment property, or seeking expert property management, the Coburg office provides tailored services for sales, leasing, and commercial real estate in Coburg, Coburg North, Merlynston, Fawkner, and surrounding suburbs.
The team prides itself on professionalism, integrity, and a 'done differently' approach that prioritizes clear communication and client satisfaction. From residential auctions and private treaties to comprehensive rental management, Nelson Alexander Coburg offers a full-service experience backed by a strong reputation for successful outcomes. Experience the difference of working with a local expert who is deeply connected to the community and the broader Melbourne property story.
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-15h
Photos of Nelson Alexander Coburg
Our comment from ImmoNetwork about Nelson Alexander Coburg:
A Legacy of Trust in Melbourne Real Estate
Since 1971, Nelson Alexander has established itself as a cornerstone of the Melbourne property market, combining over five decades of experience with a unique non-franchised network of offices. This structure allows the Coburg agency and its wider team to share deep local market knowledge, ensuring that clients benefit from the collective expertise, reach, and insight of the entire organization. Whether dealing in residential sales, commercial leasing, or property management, the agency leverages this robust network to deliver consistent, high-quality results across diverse suburbs.
Exceptional Property Management Standards
A standout feature of the Nelson Alexander experience is the dedication shown by their property management team. Clients frequently praise agents such as Eiley, Prudence, Travis, Jake, and Daniel for their responsiveness, attentiveness, and genuine care. These professionals are recognized for maintaining clear and timely communication, resolving maintenance issues with impressive speed, and ensuring that both landlords and tenants feel valued and supported. Many landlords note that this level of service simplifies the rental process significantly, allowing them to focus on their lives with the confidence that their assets are in safe hands.
- Responsive and empathetic property managers who prioritize client peace of mind.
- Swift handling of maintenance and repair requests to keep properties in optimal condition.
- Transparent communication that builds strong, long-lasting relationships with tenants and owners alike.
Expert Guidance in Sales and Acquisitions
For those navigating the complex process of buying or selling property, Nelson Alexander offers seasoned agents who provide professional, transparent, and results-driven advice. Agents like Damian, Peter, Jonathan, and Tara are commended for their local market expertise, negotiation skills, and ability to secure favorable outcomes. Clients appreciate the lack of pressure and the clear guidance provided throughout campaigns, which is particularly helpful for first-time buyers or those selling their family homes. The agency’s professional approach ensures that complex transactions are handled smoothly, from initial inspection to final settlement.
Why Clients Choose Nelson Alexander
Ultimately, the high satisfaction ratings and repeat business reflect a culture of integrity and professionalism. Clients value the agency’s commitment to exceeding expectations, describing the team as not just agents, but trusted advisors. The combination of established reputation, supportive property management, and skilled sales professionals makes Nelson Alexander Coburg a highly recommended choice for anyone involved in the Melbourne real estate market.
Nelson Alexander Coburg: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,6 out of 5 from 98 reviews
Fantastic experience: As a tenant, I couldn’t have asked for a better property manager than Eiley at Nelson Alexander Coburg. She has made my entire rental experience such a positive one, and I’m incredibly grateful for her care and professionalism. Eiley is attentive, approachable and always follows through. She responds to messages, returns phone calls and makes sure any concerns are promptly addressed. Whenever something needed fixing at the property, she was straight onto it, with repairs literally completed the next day. What really stands out is the respect and care she shows me as a tenant. Knowing that the person managing your rental listens and takes your concerns seriously makes all the difference. I’ve always felt comfortable reaching out, knowing she would help. Thank you, Eiley, for making renting such an easy and stress-free experience. You set a very high standard for property management, and Nelson Alexander is lucky to have you five stars, without hesitation !!
Fantastic experience: Nelson Alexander Coburg have been managing my rental property for a couple of years. Recently the property required a lot of maintenance and attention, and Travis Reeves managed numerous complicated issues on my behalf quickly and professionally. Travis provides excellent service and timely updates and I'm extremely happy with the service to both myself and tenants. Thank you.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: Travis Reeves is AMAZING! For the time I’ve rented in my life I’ve never had a property manager so attentive and responsive in my enquires. You’re a rare find Trav, Thankyou for being so caring
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: I got my previous rental through NA, where I lived for 4 years. I found the experience hassle free and transparent. Huge thanks to Pauline who was my property manager for the last 3 years. All requests were catered to promptly and she even worked towards keeping my rental rates lower than average for a bluechip area! Thanks Pauline and NA! :)
Hi,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you, Nelson Alexander
Fantastic experience: Carl gave great support in relation to our rental. First class service.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: Eiley and Jonathan have been so great to deal with. Jonathan explained the process for leasing out my property very clearly and then Eiley has been the best property manager I’ve ever had. Her communication is unmatched. Highly recommend Eiley and Jonathan!
Hi,
Your review is greatly appreciated. We appreciate hearing from our customers about the service we provide.
We will pass this information along to the team.
Thank you for your kind words, Nelson Alexander.
Fantastic experience: I have dealt with Jonathan McLeish in a couple of different capacities (sales and rental) and he is unfailingly polite, responsive and a pleasure to deal with!
We appreciate you taking the time to review our service. We appreciate any feedback our customers provide on our service.
Our vision is to be the industry's most trusted brand and we can achieve this only by exceeding customers' expectations.
Warm Regards,
Nelson Alexander
Fantastic experience: Prudence is incredible property manager goes the extra mile for her clients both renters and landlords :)
We appreciate you taking the time to review our service. We appreciate any feedback our customers provide on our service.
Our vision is to be the industry's most trusted brand and we can achieve this only by exceeding customers' expectations.
Warm Regards,
Nelson Alexander
Fantastic experience: Prudence was fantastic. Our experience with Prudence went further than we had with any other agent. Timely communication, service and being honest made it easy to deal with Nelson Coburg. Can thoroughly recommend.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: Our experience renting through Prudence Walton-Pearce could not be any better! A true stand out amongst agents, I've never had an easier, stress-free rental situation. From the very start she has been so amazing to work with. She is clear, communicative and efficient. Her responsiveness in fixing any situation is truely impressive.
Hi,
Your review is greatly appreciated. We appreciate hearing from our customers about the service we provide.
We will pass this information along to the team.
Thank you for your kind words, Nelson Alexander.
Fantastic experience: Prudence Pearce has been great she has help me when every I have needed help any way she can
Hi,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you, Nelson Alexander
Fantastic experience: As a landlord for many years dealing with multiple agents, I must say Prudence Walton is responsive and very efficient. I would not hesitate recommending her as a managing agent. I look forward to many years working with you Prudence. . Thanks. Anthony.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: Prue is outstanding! I love having her as my property manager. Nothing is too much of an ask, always pleasant and super efficient. Wouldn't trust my property to anyone else.
Hi,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you, Nelson Alexander
Fantastic experience: I’ve had an excellent experience with Nelson Alexander Coburg throughout my three years living in this suburb. They’ve been always supportive, responsive, and professional throughout my entire tenancy. Huge thanks to Travis, my property manager, whose care, annd continuous support made my tenancy incredibly smooth and enjoyable. From Huy Vo Coburg West
We appreciate you taking the time to review our service. We appreciate any feedback our customers provide on our service.
Our vision is to be the industry's most trusted brand and we can achieve this only by exceeding customers' expectations.
Warm Regards,
Nelson Alexander
Fantastic experience: Nelson Alexander Brunswick have managed my property for about 12 years. Never an issue and great prompt service from property manager Travis . I wouldn't give my property to anyone else to handle.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: We met Leah and she was great. She was extremely helpful. I wouldn’t hesitate to use Leah or Nelson Alexander again in the future.
Fantastic experience: After meeting with several agents to lease out my property we decided to use Jonathan McLeish. We found Jonathan to be a stand out and our choice. The entire leasing process was seamless and for us being interstate I'm confident our property is being well managed by Nelson Alexander.
Hi,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you, Nelson Alexander
Fantastic experience: Travis and the team have been managing my property for a numbers of years now..I couldn't ask for a better relationship
Hi,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you, Nelson Alexander
Fantastic experience: We had been searching for a rental property in Melbourne’s highly competitive market for over five months without success, which was incredibly stressful—especially with our daughter and her friends trying to secure a place while starting university. Working with Travis Reeves from Nelson Alexander in Coburg completely changed our experience. Travis was professional, approachable, and genuinely committed to helping us find a solution. He was always responsive—answering calls promptly and consistently following up on any enquiries, which made a huge difference during such a fast-moving and often frustrating process. Thanks to Travis’s dedication and persistence, we were finally able to secure a suitable rental property. His support and clear communication gave us confidence every step of the way. We’re very grateful for his help and would highly recommend Travis to anyone navigating the rental market.
We appreciate you taking the time to review our service. We appreciate any feedback our customers provide on our service.
Our vision is to be the industry's most trusted brand and we can achieve this only by exceeding customers' expectations.
Warm Regards,
Nelson Alexander
Fantastic experience: Travis Reeves, Property Manager, manages my rental property and is always quick to respond, communicate clearly, and handles everything with a friendly, professional approach.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Negative experience: They advertise everywhere and don't even get a response to email inquiries. If you can't process inquiries within a reasonable timeframe, you shouldn't be advertising on every corner.
Hi,
Could you please assist me in investigating this further by providing more detail to [email protected]?
Kind regards,
Fantastic experience: I bought from Damian Ponte, had the pleasure working with him and now have the pleasure of selling through him. I can confirm when working with him, he is a professional in his field and cares about the clients and buyers. That’s why I had no reason to go anywhere else, as I know his work ethics. This sale from the start to finish was simple and I left it to his profession. He has performed over our expectations and delivered. So…….Take it from me. Damian and his team are the best and I recommend them. If you are not sure or feel that this is one sided post, happy for you to reach out. His the real deal. Thanks Damian.
We appreciate you taking the time to review our service. We appreciate any feedback our customers provide on our service.
Our vision is to be the industry's most trusted brand and we can achieve this only by exceeding customers' expectations.
Warm Regards,
Nelson Alexander
Fantastic experience: Travis from Nelson Alexander Coburg delivered an outstanding result. His knowledge of the market was clear from day one, and he consistently guided me with confidence and accuracy. Communication was excellent — he was always timely in responding and kept me fully up to date throughout the entire campaign. What stood out most was his determination to secure the best possible price. He genuinely fought for the deal and ended up achieving a result above my expectations. Professional, persistent, and easy to work with. Highly recommended. Also highly recommend Nelson Alexander Coburg themselves. Professional no BS realestate, great for the local community. If you are selling or buying, I highly recommend them.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: Damian and Michelle were excellent. They are so easy to work, genuine and trustworthy. Their advice and guidance on the sale of my property was invaluable and they managed to get a great outcome for me. Highly recommend their services.
We appreciate you taking the time to review our service. We appreciate any feedback our customers provide on our service.
Our vision is to be the industry's most trusted brand and we can achieve this only by exceeding customers' expectations.
Warm Regards,
Nelson Alexander
Fantastic experience: From the moment I first spoke with Tee, she put me at ease with her perfect balance of professionalism and warmth. Throughout the sale of my property, she was incredibly responsive, hardworking, and diligent. As a first-time seller, I really appreciated how she took the time to explain my options clearly, never pressured me into decisions, and always made me feel that my best interests came first. I couldn’t recommend Tee or Nelson Alexander more highly and would gladly work with both again. If you're looking for a sale agent, look no further than Tee Kingkloiklang!
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: Damian went above and beyond to secure a deal for me. He took me through a property on a Sunday and ensured that documents were ready for Monday morning, giving me the best chance of having my bid accepted. I am confident that I can work well with him for the next stages of the process
Hi,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you, Nelson Alexander
Fantastic experience: Just purchased our first home from Damian Ponte and had a great experience. He was very transparent to deal with. Highly recommend.
Hi,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you, Nelson Alexander
Negative experience: One of the worst experiences my partner and I have had searching for our first home, dealing with Damian Ponte of Nelson Alexander Coburg. We put an offer in, had the contract of offer accepted and sent through to us to sign, it went to boardroom auction which we said we didn't want to attend. It ended up selling there for a great price and well done to the sellers. Damian quickly flipped the listing over to 'Under offer', but neither us or our conveyancer even had a courtesy email from him that afternoon or call to neutralise the existing offer and notify us that it'd sold. When you're dealing with first home buyers and over a million dollars, it's someone's life. When you've been talking to an interested party for a week to get things moving, meeting with the vendors to say they've accepted your offer and signed off on it - even if they're unsuccessful, all of that interaction still calls for a single ounce of care in your relationship management toolkit. It's probably nice to just send an email to say it was unsuccessful - one line, right? Damian couldn't even manage that - it's simply not on his radar, and he had a myriad of reasons why he was in the right this morning when I called to ask why he didn't do that one thing. There are plenty of positive reviews here about this agent, and he'll happily promote it all, but it's an interaction we'll remember forever as prospective buyers in the area and it's a warning for all other buyers. If you're dealing with people, be professional.
Thank you for taking the time to share your feedback.
We’re genuinely sorry to hear that your experience with the recent property campaign didn’t meet your expectations — particularly given the significance of purchasing your first home. We understand how emotional and stressful the process can be, especially when the outcome doesn’t go as hoped.
In this case, the property proceeded to a boardroom auction as per the vendor’s instructions, which was communicated in advance. Your offer of $1.1M was noted, but it was made clear there were multiple interested parties. The property ultimately sold at the boardroom auction for over $1.2M, after you had confirmed you would not be participating in that process.
While we appreciate the desire for a courtesy call or follow-up once the property sold, our process — in line with industry practice — is to communicate actively with parties still involved at that stage. Once a buyer has opted not to proceed via the outlined method of sale, we are guided by the vendor’s direction and focus on managing the ongoing negotiation or auction process accordingly.
We absolutely acknowledge that a brief courtesy message could have offered closure albeit late Saturday night and we appreciate this feedback. The team did have every intention of contacting you the next business day to try and assist you with finding the right property. That said, we're always looking to improve how we manage relationships and expectations throughout a campaign.
We wish you all the best in your property journey and are more than happy to assist with future opportunities should you wish to engage with us again.
Kind regards,
Fantastic experience: Jake M is our REA and as renters it’s been amazing to have such a responsive, communicative and proactive person managing the house we are renting. Hopefully we can stay in this property a while so we can keeping having Jake as our property manager!
We appreciate you taking the time to review our service. We appreciate any feedback our customers provide on our service.
Our vision is to be the industry's most trusted brand and we can achieve this only by exceeding customers' expectations.
Warm Regards,
Nelson Alexander
Fantastic experience: Jake is a very responsive and reliable property manager and by far the best property manager I have had 5/5 stars would highly recommend
Hi,
Your review is greatly appreciated. We appreciate hearing from our customers about the service we provide.
We will pass this information along to the team.
Thank you for your kind words, Nelson Alexander.
Fantastic experience: Travis, the property agent looking after my property, has done a fantastic job managing my rental property and keeping the place in great condition. Fast, efficient and a pleasure to deal with. I highly recommend Travis and Nelson Alexander!
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: Trav Reeves has been a wonderful rental agent for us during our time renting in Coburg! Always prompt and professional, as well as kind and accommodating, always treating us with great respect. Thanks, Trav and team.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: I had an excellent experience with Nelson Alexander Coburg regarding my recent leasing inquiries. Jonathan McLeish was incredibly professional, knowledgeable, and a pleasure to deal with throughout the entire process. His assistance made everything very smooth and straightforward. Highly recommend Jonathan and the team at Nelson Alexander Coburg!
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: Thanks Travis Coburg for being so luvly , doing a FaceTime walk thru as I live coastal , great communication and great to deal with ! How refreshing!
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: Super grateful for the amazing service from Nelson Alexander — especially Jake! He made everything so easy and stress-free. Super friendly, always available, and genuinely helpful every step of the way. Couldn't have asked for a better real estate experience.
Hi,
Your review is greatly appreciated. We appreciate hearing from our customers about the service we provide.
We will pass this information along to the team.
Thank you for your kind words, Nelson Alexander.
Fantastic experience: I bought my property through Nelson Alexander back in 2011. Fast forward to 2025 and l was now looking to lease it out. The obvious choice to make this happen was to get back in touch with the team at Nelson Alexander as the experience first time around was a hugely positive one. (Big shout out to Jonathan McLeish another true professional). Enter Travis Reeves, Property Manager Coburg. I found Travis to be an extremely hard working, diligent professional. I am thoroughly impressed with his positive attitude, he was very effective in getting a great result in an efficient manner. He is an absolute asset to the Nelson Alexander team, therefore l would highly recommend if you are looking to lease your property, you are in safe hands.
Hi,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you, Nelson Alexander
Fantastic experience: I can’t sprinkle enough praise on the enigma that is Prudence Walton-Pearce. From the moment she took over the management of the property I rent, it was clear she was a gorgeous human being. She personally called to introduce herself when the changeover happened—a simple gesture, but one that immediately stood out and set the tone for what has been an outstanding experience ever since. Not only is Prudence warm, approachable, and genuinely lovely, but she is also incredibly good at what she does. Every maintenance issue I've had has been handled promptly, professionally, and without the usual runaround or frustration that sadly tends to come with renting. Her communication is always clear and timely, and I’ve never once felt like I was chasing someone down for answers or help. If every property manager were like Prudence, the renting world would be a far less stressful place. For this haggard millennial, it has been a balm. She’s a total gem, and I feel incredibly lucky to have her looking after the place Clawdia and I call home.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: Very friendly person~ Very patient communication! Will contact you when buying a house in the future~
Hi,
Thank you for your kind words. We're glad you've had a great experience with Nelson Alexander. Our best wishes for the future, and we look forward to working with you again.
Sincerely,
Nelson Alexander
Fantastic experience: I've had a great experience renting out my unit with Nelson Alexander. Jake Melchiorre has been fantastic to work with. He's always friendly, helpful and responsive. Highly recommend!
We appreciate you taking the time to review our service. We appreciate any feedback our customers provide on our service.
Our vision is to be the industry's most trusted brand and we can achieve this only by exceeding customers' expectations.
Warm Regards,
Nelson Alexander
Fantastic experience: We have rented our unit in Coburg for many years and have had some bad experiences with agents. Recently we signed up with Jake Melchiorre and the team at Nelson Alexander Coburg and they have been a breath of fresh air. They are responsive to our needs and concerns, as well as those of our tenants. I wish I had found them years ago!
We appreciate you taking the time to review our service. We appreciate any feedback our customers provide on our service.
Our vision is to be the industry's most trusted brand and we can achieve this only by exceeding customers' expectations.
Warm Regards,
Nelson Alexander
Fantastic experience: Prudence had been my (tenant) property manager for several years and has always exceeded my expectation! She is always very helpful and timely.
Hi,
Your review is greatly appreciated. We appreciate hearing from our customers about the service we provide.
We will pass this information along to the team.
Thank you for your kind words, Nelson Alexander.
Fantastic experience: Damian helped us sell our house in Coburg. From start to finish, communication was on point. Had lots of people come through the house due to his exposure in the area and dominance. More than happy with the sell price of the house before auction. Thank you Damian and the team.
Hi,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you, Nelson Alexander
Fantastic experience: Big shout to Jake M. property manager at Nelson Alexander Coburg Office. Friendly, professional and always across everything. Jake your proactive, knowledgeable customer service is much appreciated. Thank you for all your hard work.
We appreciate you taking the time to review our service. We appreciate any feedback our customers provide on our service.
Our vision is to be the industry's most trusted brand and we can achieve this only by exceeding customers' expectations.
Warm Regards,
Nelson Alexander
Fantastic experience: Prudence is an excellent property manager who is extremely friendly and helpful.
Hi,
Thank you for your kind words. We're glad you've had a great experience with Nelson Alexander. Our best wishes for the future, and we look forward to working with you again.
Sincerely,
Nelson Alexander
Fantastic experience: As a first time landlord, I was very inexperienced and had lots of questions. Michelle Huang was very patient and readily shared her experience. I was particularly pleased with the advice she gave around selecting a tennant. Michelle also has access to a great range of tradespeople. I needed a lock fixed, several light fittings changed and some final cleaning done in the week before the tennant moved in. It was all done, right on time. Thanks Michelle!
Hi,
Your review is greatly appreciated. We appreciate hearing from our customers about the service we provide.
We will pass this information along to the team.
Thank you for your kind words, Nelson Alexander.
Fantastic experience: Jake and team are great to deal with, they keep us informed and up to date about our property. Open and honest communications. Highly recommeded.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: Friendly, helpful team, always super responsive, market leading prop tech marketing. I work with agents around melbourne and I can comfortably vouch that Jonathan and his property management team are the leading agents in the Melbournes North.
We appreciate you taking the time to review our service. We appreciate any feedback our customers provide on our service.
Our vision is to be the industry's most trusted brand and we can achieve this only by exceeding customers' expectations.
Warm Regards,
Nelson Alexander
Negative experience: Beware of Rental Provider: Poor Conduct and Lack of Action! They will take your bond money and make you pay for other charges out of your own pocket! Review: I had a horrendous experience with Nelson Alexander Coburg at one of their rental properties in Pascoe Vale South. The mistreatment, poor conduct, and lack of action towards complaints were beyond disappointing. It's clear they're only interested in taking your money and running. From the moment I moved in, issues piled up. Maintenance requests went unanswered for weeks on weeks, if not months, despite repeated reminders. The condition of the house was appalling, and any attempt to address it fell on deaf ears. Not only did they fail to uphold their end of the rental agreement, but their conduct towards us as the tenants was downright disrespectful. Communication was non-existent, and when complaints were raised, we were met with indifference or outright hostility. To anyone considering renting from Nelson Alexander Coburg, & Travis Reeves, I strongly advise against it. Save yourself the headache and find a more reputable and ethical provider. Trust me; it's not worth the stress and frustration dealing with a company that cares more about profit than their tenants' well-being.
Hi,
Thank you for taking the time to write a review.
We pride ourselves on the quality of our service, and I am disappointed you don't feel this was the case for your experience. In the meantime, I have passed your concerns onto the Manager to investigate.
Warm Regards,
Fantastic experience: Have been using Nelson Alexander since 2017. Have had no issues using them Jake in particular has been pleasant to work with and ensures my best interests are always a priority.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again - Nelson Alexander.
Fantastic experience: My 2years experience with Nelson Alexander has been so great. Special mention to the Property Manager Jonathan Mcleish who gave me an excellent support and professional service and very responsive throughout my stay in the property and gave me a smooth transaction when I were coming in and moving out of the property. I highly recommend him as a great Property manager!
Hi,
Thank you for your kind words. We're glad you've had a great experience with Nelson Alexander. Our best wishes for the future, and we look forward to working with you again.
Sincerely,
Nelson Alexander
Fantastic experience: My sister and I leased a property from Jake, he made the experience and transition of moving so smooth and enjoyable. Ensuring any help we needed was available. Thankyou so much!!
Hi,
Your review is greatly appreciated. We appreciate hearing from our customers about the service we provide.
We will pass this information along to the team.
Thank you for your kind words, Nelson Alexander.
Fantastic experience: Daniel Carusi is my current property manager and I can’t recommend him highly enough. He gives sound advice and is very attentive when it comes to managing my asset.
Hi Melissa,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan
Fantastic experience: Over a number of years I have dealt with your employee Daniel Carusi whom I have found to be very knowledgeable and helpful in assisting with both sales and rental property enquires, he is definitely an asset to your business
Hi Vincenzo,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan
Fantastic experience: I would like to thank Peter Forcone, Nelson Alexander Coburg for his professionalism, attention to detail, and promptness in all matters regarding searching for a property. Peter made my journey into the real estate world seamless and I would definitely recommend him to anyone looking to sell or purchase.
Hi Leonie,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan
Fantastic experience: My experience with Nelson Alexander Coburg has been fantastic. Pete Forcone is a genuine, authentic and highly knowledgable agent.
Hi Stephen,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan
Fantastic experience: My recent dealings with Peter Forcone of Nelson Alexander Coburg has been amazing. As a mature aged person I found it very refreshing that someone of Peter's age was as tenacious and disciplined at the task in hand. I would highly recommend him if you are buying or selling in the Northern Suburbs.
Hi Dino,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan
Fantastic experience: Dealing with Peter Forcone at Nelson Alexander Coburg, I found was made easy due to Peter's professionalism and hard work. He answered our questions promptly and with a real empathy for our situation. I would highly recommend Peter and the Team at Nelson Alexander Coburg and would not hesitate to use his services again.
Hi Jayne,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan
Fantastic experience: Jake Melchiorre has been a great property manager for me, he always gets back to me with great positivity and shows that he is enthusiastic in his work!
Hi Alex,
Your review is greatly appreciated. We appreciate hearing from our customers about the service we provide.
We will pass this information along to the team.
Thank you for your kind words,
Nathan
Fantastic experience: Michelle is patient, professional and so on the ball. Any time we’ve had any issues, she solves them with care and a smile. She always goes above and beyond and we’re proud to have her on our property team.
Hi L I,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan
Fantastic experience: Tara has proved to be a truly outstanding agent! Worked extremely hard to get the best result possible.
Hi Aaron,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan
Fantastic experience: Tara Freeman helped me buy and sell my property and she was fantastic to work with. She had high energy and commitment to get the best results possible.
Hi Sera,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan
Fantastic experience: Thalia was really helpful in finding me a property - she is definitely an agent you can trust.
Hi David,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you,
Nathan
Fantastic experience: Tara was super efficient, friendly and knowledgeable. Tara went out of her way to provide the best outcome. My partner and I were very happy with Tara’s service and the team at Nelson Alexander
Hi Jayden,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you,
Nathan
Fantastic experience: Very supportive and genuine agent, Tara Freeman has always maintained contact and sent emails filled with relevant off market opportunities right up until we purchased.
Hi T K,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you,
Nathan
Fantastic experience: Thalia was the best!
Hi Jamie,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you,
Nathan
Fantastic experience: I could not rate Peter Forcone more highly following his assitance with selling my apartment in Preston. This was my first property sale and, despite being a little nervous, I felt completely comfortable from beginning to end. Pete was professional, transparent and kept me updated throughout the process with great communication. It was refreshing to deal with someone so honest and personable. Could not recommend Peter more and I hope to deal with him again in future. Thanks for everything Pete!
Hi Amelia,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan
Fantastic experience: Peter Forcone's local knowledge and market insights are second to none. If you are looking for a hard working & honest agent, who will deliver, look no further than Peter.
Hi Amy,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan
Fantastic experience: I had a great experience with Andrew De Angelis and the Nelson Alexander team! Would highly recommend.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan - Nelson Alexander.
Fantastic experience: Jonathan is the consummate professional and a pleasure to deal with. He is attentive, considerate and has an in depth knowledge of the local market trends. Highly recommend!
Hi Alex,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again,
Nathan - Nelson Alexander.
Fantastic experience: Craig at Nelson Alexander, Coburg is a wonderful agent. During our 12 months working with Craig, he was responsive, supportive and made us, as tenants, feel valued and heard.
Hi Kate,
Your review is greatly appreciated. We appreciate hearing from our customers about the service we provide.
We will pass this information along to Craig and the team.
Thank you for your kind words,
Nathan - Nelson Alexander.
Negative experience: Horrible service for Renters. Craig Fegan my property manager at Nelson Alexander coburg take days to reply to calls, emails & texts. We are renters and constantly feel like we don't matter. All my other real estate agencies in the past have been very proactive & supportive of renters.
Fantastic experience: Jonathan McLeish and the team at Nelson Alexander have always provided me with outstanding support and service with my property needs. Many Thanks.
Hi CarpetMaster,
Your review is greatly appreciated. We appreciate hearing from our customers about the service we provide.
We will pass this information along to the team.
Thank you for your kind words,
Nathan - Nelson Alexander.
Fantastic experience: Jonathan has been great with our property, easy to deal with and very professional.
Hi Joe,
We're glad to hear that you had a positive experience, and we'll make sure to share it with Jonathan and our team.
Please accept our sincere thanks once again,
Nathan - Nelson Alexander.
Fantastic experience: Nelson Alexander have been looking after my properties for a number of years now. Jonathan McLeish and the team are simply terrific!
Hi Ryan,
We're glad to hear that you had a positive experience, and we'll make sure to share it with Jonathan and our team.
Please accept our sincere thanks once again,
Nathan - Nelson Alexander.
Fantastic experience: The team over at Nelson Alexander Coburg have been exceptional in helping us find and secure our dream property. We had worked very closely with Amanda, and with her guidance and support, any questions we had were answered. She went above and beyond to ensure the process was stress free for me and my partner. Her friendly, yet professional demeanor validated that I was most definitely in the right hands. Their success speaks for itself; quality staff = quality outcomes. Such a positive experience all round!
Hi Payten,
Thank you for your kind words. We're glad you've had a great experience with Nelson Alexander. Our best wishes for the future, and we look forward to working with you again.
Sincerely,
Nathan - Nelson Alexander
Fantastic experience: Highly recommend the Nelson Alexander Coburg office, have sold with them many times and have always had a great result and experience. The rental team are also fantastic ensuring my properties get great tenants and a great return.
Hi Tara,
Your review is greatly appreciated. Thanks for sharing your positive experience with us. We will pass it along to the team.
Thank you,
Nathan - Nelson Alexander
Fantastic experience: Seriously the best in the business!
Hi Jai,
Thank you for taking the time to leave a review.
Kind regards,
Nathan, Nelson Alexander.
Fantastic experience: Amazing team
Hi Alyssa,
Thank you for taking the time to leave a review.
Kind regards, Nelson Alexander.
Fantastic experience: Jonathan McLeish and the team leased my property out quickly without fuss. Highly recommend!
Hi Lisa,
We're glad to hear that you had a positive experience, and we'll make sure to share it with Jonathan and our team.
Please accept our sincere thanks once again,
Nathan - Nelson Alexander.
Fantastic experience: Jonathan McLeish and Jake Melchiorre rented my place instantly. They were professional and responsive.
Hi,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again ,
Nathan - Nelson Alexander.
Fantastic experience: Jonathan and the team were great to deal with in leasing out our property and made the process super easy!
Hi Asif,
We're glad to hear that you had a positive experience, and we'll make sure to share it with our team.
Please accept our sincere thanks once again.
Nathan,
Nelson Alexander.
Fantastic experience: Damian, Jess and the team were professional, knowledgeable and friendly. Everyone was highly responsive and went above and beyond with the sale of our family home - we are delighted with the result! Highly recommend!
Fantastic experience: Damian and Jess were a delight to work with. They both provided clear, transparent, and consistent communication from start to finish. I would highly recommend them both to anyone looking the get the 'A' team to sell their property!
Negative experience: Myself and a couple of housemates were attempting to rent a property through Nelson Alexander. We put our application in three weeks prior to the move in date listed. We heard four days before the move in date that we had been rejected, after being strung along for a week, with positive contact with the agent. No reason for the rejection was given. This conduct has been extremely unprofessional and has left us with little time to find a new property.
Hi Krysten,
Thank you for taking the time to write a review.
I am disappointed you feel your experience hasn't been up to the standard we pride ourselves with. I have passed your concerns onto the Department Manager to investigate.
Warm Regards,
Michaela
Negative experience: The worst property manager we’ve ever had Mr. Craig Fegan from Nelson Alexander is by far the worst property manager we’ve ever had. When we first spoke, Craig appeared to be friendly and very experienced. We trusted Craig for his experience in the industry and decided to let him manage our property. Craig’s attitude shifted once we signed, and things only got worse from there. We were left disappointed and frustrated many times by Craig’s unwillingness to communicate with us and keep us informed. The rent payment was not received when it was due. We followed up with Craig, but he didn’t respond. We had to contact the office of Nelson Alexander and found out they never deposited the rent payments into our bank account. Craig did not respond to our email enquiry regarding maintenance issues, despite promising to get back to us within 24 hours after receiving our email prior to signing the management authority agreement. Craig even got upset when we tried to reach him by phone after waiting for his update for several months. Craig had never inspected the property as the property manager during the course of his management, despite his assurance that he would inspect it in person and send us a detailed inspection report once we signed the authority form. After over 9 months of frustration and exhaustion, we’ve decided to stop wasting our time with Craig. We transferred the management to another agency, with whom we have been very pleased up to this point. Overall, this is by far the worst experience we’ve ever had with a property manager. It’s a shame, because Nelson Alexander is a well-established agency in the area, and Craig has a lot of experience in the industry, but the experience we had with Craig, despite the premium management fees, did not measure up to the expectations they set for themselves.
Hi Alex,
Thank you for taking the time to write a review.
I am disappointed you feel your experience hasn't been up to the standard we pride ourselves with. If you are able to, could you please send me an email with the property address and any other relevant information you may feel to be worthy of noting ([email protected]). In the meantime, I have passed your concerns onto the Department Manager to investigate.
Warm Regards,
Michaela
Fantastic experience: Chris Sacco is hands down the best property manager I've encountered. He goes above and beyond and treats tenants with respect and courtesy. It's such a treat to deal with an agent who is responsive and helpful. There should be more like Chris
Hi there,
Thank you for your review, it is always great to receive feedback on the service we have provided to our clients.
I will be sure to pass this onto Chris.
Kind regards,
Michaela
Fantastic experience: I have recently moved into a property, through Nelson Alexander Coburg and I must say, My whole experience has been nothing but positive. My property manager Chris Sacco, has been so professional and anything that has required maintenance, has been dealt with almost immediately. The communication is always easy via email and any queries, are resolved. I've had some terrible experiences with other agencies in the past, but I highly recommend Nelson Alexander. I'm very happy! :)
Hi Joanne,
Thank you for your review, it is always great to receive feedback on the service we have provided to our clients.
It is our vision to be the most trusted brand in real estate and we can only achieve this by providing service levels that exceed our clients expectations.
I will be sure to pass this onto Chris and the team.
Warm Regards,
Michaela
Fantastic experience: Great experience with Nelson Alexander in Coburg. Initially we had Richard who was always helpful whenever things needed fixing during our tenancy, and then Penelope took over from him who has been a fantastic help. We are currently ending our tenancy and she has made it as smooth as possible.
Thank you for your review, Perri. We are pleased to read of your experience and will pass this onto Richard and Penelope. Kind Regards, Nelson Alexander
Fantastic experience: During Covid and concerning times. I have found Penelope my Property Manager to be professional, patient, knowledgable and extremely helpful with my concerns relating to our tenancy. I highly recommend Nelson Alexander Real Estate and indeed Penelope's assistance.
Thank you for your review, Larry. We are pleased to read of your experience and will pass this onto Penelope.
Kind Regards,
Domenique
Negative experience: Richard is by far the worst property manager I have ever experienced. When emergencies happened we were frequently left to contact the landlord or tradesmen directly as there was no response from Nelson Alexander through any of the advised channels. Richard is rude and unprofessional, I recently found out due to a misspelling of my email address he has been sending my personal information to a stranger for years now and even after this was brought to his attention his did not fix his mistake. He tried to tell us that we couldn't leave our month to month lease without landlord approval directing our attention to a document which actually stated we only had to give 28 days notice. We tried to report his poor conduct to Craig who simply said I won't get into an argument about who said what, and in no way addressed our numerous concerns. I will never conduct business with this agency again.
Hi Kat,
Thank you for taking the time to write a review.
I am disappointed you feel your experience hasn't been up to the standard we pride ourselves with. If you are able to, could you please send me an email with the property address and any other information ([email protected]). In the meantime, I have passed your concerns onto the Department Manager to investigate this.
Regards,
Domenique
Fantastic experience: My husband and I recently purchased a home through Nelson Alexander and had an exceptional experience with Daniel Carusi. After seeing a whole host of agents who are all about the hard sell, it was refreshing to work with Dan who has a gentle manner and never pressured us into anything. He worked hard to find us off-market properties and kept in touch throughout the process.
Fantastic experience: I have bought a property from this office over 10 years ago and the service was so good that I had recently decided to sell through them. It was the perfect decision as their professionalism and expertise made the process an enjoyable one. They have a great understanding of their markets and are highly prompt and efficient with their processes. Having to sell during the Covid crises was nerve wrecking. Thanks to Steven Shaw and Dee Spittal, both the process and outcome were successful! I highly recommend this office for the area.
Negative experience: Unprofessional. Applied for a property nearly two weeks ago. Both myself and my partner had called to follow up and left a voicemail for the property manager Craig to call us back. Never happened. Wouldn’t waste my time with this agency again. At least have the decency to call people back who spend time applying and submitting documents, even if they aren’t successful.
Fantastic experience: Great staff and service. Daniel and Damian sold my house in Coburg and worked hard to get me a great result, always keeping me updated throughout the campaign. Couldn't be more happier to recommend them both!
Hi Alex,
Thank you for the great feedback.
Daniel and Damian will be so pleased to hear.
Fantastic experience: As a tenant, I've never been more impressed by a real estate agency - exceptional response time to maintenance requests and respectful, helpful agents. If this is how they always are then I'd give them an even higher rating if I could.
Hi Del,
Thank you for your great feedback on your experience as a tenant with Nelson Alexander Coburg!
Negative experience: Very much skewed towards the interests of sellers and landlords, as most real estate agents are in the current market. Friendly until they have your signature, once you've signed you're on your own. We noticed there had been some recent repairs to the shower recess in between inspections which we raised with the agent, who assured us it was for cosmetic reasons. 12 months after we purchased, we've paid thousands in repairs for a dodgy DIY job, plus a leaking gutter which was fixed but not paid for prior to going on the market. Only positive is they gave us a bottle of champagne.
Negative experience: Worst service, irresponsible staff
Fantastic experience: Amazing
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