PERSONAL PROPERTY MANAGERS' PTY LTD
Personal Property Managers is a boutique property management firm based in Balmain, Sydney, dedicated to restoring the personal touch that has largely disappeared from the rental industry. Founded in 2018 by Phillippa Bevan, a seasoned professional with over three decades of experience spanning the UK and Australia, the agency operates on the belief that landlords deserve direct access to their manager. Unlike larger agencies that often delegate to junior staff or offshore teams, Phillippa guarantees that you will deal with her exclusively, ensuring consistent communication, built rapport, and specialized local knowledge.
With a strong focus on the Inner West Sydney suburbs, including Newtown, Rozelle, Chippendale, and Hunters Hill, Personal Property Managers offers a comprehensive service designed to maximize rental returns and protect your investment. The firm distinguishes itself through the use of professional photography and styling, which significantly enhances property appeal and attracts high-quality tenants quickly. Phillippa’s approach is proactive and detail-oriented, handling everything from rigorous tenant screening and lease preparations to timely maintenance coordination and regular, meticulous financial reporting.
Tenants also benefit from this personalized service model. Known for being approachable, responsive, and efficient, Phillippa ensures a smooth leasing process and maintains positive landlord-tenant relationships. The agency provides robust digital tools, including convenient online portals for both landlords and tenants, facilitating easy rent payments, maintenance requests, and document management. Whether you are a first-time landlord or an experienced investor, Personal Property Managers offers a trustworthy, personable, and highly effective management experience that prioritizes your property’s well-being and your peace of mind.
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 9h-19h
Photos of PERSONAL PROPERTY MANAGERS' PTY LTD
Our comment from ImmoNetwork about PERSONAL PROPERTY MANAGERS' PTY LTD:
Personalized Property Management with Decades of Experience
Personal Property Managers has established itself as a premier agency in the Sydney real estate market, operating across key areas including the Eastern Suburbs, Inner West, North Shore, and Northern Beaches. The agency distinguishes itself through the leadership of Philippa, whose 30-plus years of experience provide a depth of knowledge that clients consistently praise. Unlike larger firms where clients may face high staff turnover, this agency offers the distinct advantage of working directly with an experienced professional who treats every investment property with the same care and attention as her own home. This commitment to personalized service ensures that both landlords and tenants feel valued and understood.
Unparalleled Responsiveness and Transparency
Clients frequently highlight the agency's exceptional level of responsiveness and transparency, noting that queries are answered promptly and issues are resolved without delay. Whether handling complex maintenance challenges, clarifying rental ledger discrepancies, or managing unexpected lease breaks, the team remains approachable and clear in their communication. This transparency builds trust, providing peace of mind to landlords who rely on accurate reporting and timely updates, while tenants appreciate having a point of contact who is always available to assist with urgent matters or simple questions.
Comprehensive Care for Landlords and Tenants
The agency excels in balancing the interests of both property owners and residents. For landlords, this means rigorous tenant screening, detailed inspection reports, and proactive management that protects the investment and often maximizes rental returns. For tenants, it translates to a respectful, supportive environment where concerns are addressed quickly and fairly. Clients frequently mention the genuine care shown during move-ins and move-outs, with many noting thoughtful gestures that make the rental process smoother and more welcoming. This dual focus on protecting the asset while ensuring tenant comfort fosters long-term, positive relationships.
Why Clients Choose Personal Property Managers
Reviews consistently describe the experience as stress-free and professional, contrasting sharply with the impersonal service often found in larger agencies. Key strengths identified by clients include:
- Direct Access: Clients work directly with the principal, avoiding the frustration of dealing with rotating junior staff.
- Efficient Operations: From securing high-quality tenants quickly to managing renovations and maintenance with trusted tradespeople, the process is streamlined and effective.
- Problem-Solving Ability: The team is commended for handling difficult situations, such as lease disputes or property damages, with grace, professionalism, and a fair outcome for all parties.
- Local Expertise: Deep knowledge of the Sydney market ensures accurate valuations and marketing strategies that deliver results.
PERSONAL PROPERTY MANAGERS' PTY LTD: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 91 reviews
Fantastic experience: Exceptional service 100 percent recommend Pipa.
Thank you Alfie, it's been a pleasure having you as a tenant, you looked after the property well. All the best for the future.
Fantastic experience: I went looking for a new property managed after experiencing my property being passed between three different property management companies as smaller firms were gobbled up by bigger ones. What a terrible outcome! I was absolutely thrilled to find Pippa and her company Personal Property Managers. What a difference! Pippa is efficient, easy to work with, and just a delightful human being. She is also tireless, and never falters when there are jobs to be done, people to call and Tradies to organise. I recently decided to sell my unit. Pippa has been exceptionally helpful in this process. Lining up Agents to give me valuations, getting quotes for painting and other work needed to be done before putting it on the market. Thank you Pippa, what a champion!
Thank you Kathy for those kind words, it's been my pleasure knowing you and looking after your investment property. Good luck with the sale and I hope we keep in touch.
Fantastic experience: By far the best property manager we ever had at our old property we rented! Thanks Pippa!
Thanks Sam, you were a great tenant and your landlady was very happy with how you looked after her property. Wishing you all the best in your new home.
Fantastic experience: Our landlord went through multiple agencies over the 7 years we lived in our last rental and Phillippa was by far the best. She is a fair real estate agent to both landlord and renter, responds to our queries in a timely manner and we highly recommend her. We know our landlord appreciated her business and effective communication as well as us. Thank you for looking after us and the property so well.
Thank you Courtney for your kind words, it's been a pleasure knowing you both, you have been great tenants, but tenants no more, congratulations, I'll miss the cat cuddles too! All the best in your new home.
Fantastic experience: Pippa was fantastic to deal with throughout my tenancy. She was always friendly, responsive and really helpful whenever I needed anything. Everything was handled professionally and made renting the property a really straightforward experience. Would happily recommend Pippa and Personal Property Managers!
Thanks Euan, sad to see you go, you looked after the property well and I'm sure any landlord would be happy with you. Wishing you all the best for the future.
Fantastic experience: Pippa provides such an exceptional service, with a lot of attention to details and many years experience. She goes out of her way to make things as smooth and convenient as possible. I highly recommend her services to anyone who is looking for a property manager.
Thank you for your kind words, it's been great being your PM again, short but sweet! I wish you all the best with your renovations, let me know if you need any tradies!
Fantastic experience: I highly recommend Personal Property Managers. Phillippa was such a pleasure to deal with, so professional and very kind to my family, including our dogs.
Thanks for your kind words. It was lovely having you as tenants, if only for such a short time, but hope you are all nicely settled in your renovated home. Yes, I love other peoples fury friends, who are normally lucky to find a treat in my hand bag :) Wishing you all the best for the future.
Fantastic experience: Phillippa brings clarity, honesty, openness, and a genuine willingness to help to her work. As tenants, finding an agent who provided the support we needed was extremely reassuring. Too often in this industry, tenants can feel overlooked or taken advantage of, so it was refreshing to have an experience where that clearly wasn’t the case. If our properties were located in Phillippa’s local area, we would absolutely enlist her services without hesitation.
Thank you very much for your kind words. I am fortunate to work with great landlords who trust me to look after their investments. With 35 years of experience in selecting tenants, I understand the needs of both landlords and tenants alike.
There are regulations in place to protect both parties, and I am here to provide guidance whenever needed to ensure everything runs smoothly. As your Property Manager, I aim to be professional and approachable throughout the process.
Thank you again for your thoughtful feedback.
Fantastic experience: Pippa’s service was excellent. I truly appreciated it.
Being in a foreign country can be difficult, happy to help. Wish you and your wife all the best for the future and if you ever come back let me know!
Fantastic experience: Pippa has managed our Sydney unit for over 10 years and has always been professional, knowledgeable, and easy to deal with. Recently she assisted us with renovations, making the whole process smooth and stress-free. She also secured excellent new tenants with almost no downtime between leases. We couldn’t be happier with her service and highly recommend her.
Thanks Megan for your kind words, it's a pleasure having you as landlords and looking after your investment.
Fantastic experience: ⭐⭐⭐⭐⭐ Pippa has been a wonderful property manager since taking over the role in managing the property I was in about a year or two ago. She’s consistently kind, professional, and attentive. After each inspection, she would thoughtfully bring a small treat, which was always appreciated. Even as I transitioned into purchasing my first home and finalising an 8-year lease, Pippa remained polite, responsive, and easy to work with. Her communication was clear and respectful, and she made the process smooth during what could have been a stressful time. Pippa’s attention to detail, reliability, and genuine care for tenants truly set her apart. I wish her every success in the future—she’s a credit to her profession.
Thanks Cassandra it's been lovely knowing you and my pleasure having you as a tenant. You are a strong amazing woman and I wish you all the best for the future in your own home, congratulations.
Fantastic experience: A very responsible property manager, she brought us chocolates at every inspection!
Haha thanks for your review, only tenants that make an effort and look after the property well get them, thanks for being great tenants. I wish you all the best for the future.
Fantastic experience: Phillippa was a great manager, she made sure any issues were urgently adressed and ensured we were given the greatest opportunity in our tenancy. We cannot recommend her highly enough. If you need someone to manage your rental investment, look no further!
Thanks Jason, it was fab having you as tenants and sorry to see you go. Wish you and your family all the best in your new home.
Fantastic experience: Pip was great to deal with. She gave us great options at the beginning, and when we chose to rent our place furnished she ensured that everything was looked after. Great communication and everything was easy. Thank you
A lovely home to look after, thanks for trusting in me and I hope to be of service to you in the future.
Fantastic experience: I’ve had such a great experience as a tenant thanks to Philippa. In 2023 i secured an apartment in Sydney from at home in Ireland without ever seeing it in person. As I wanted to be setup when I arrived in Australia I had to put all my trust in Pippa to provide all the details and provide video walk through of apartment. Once I applied Pippa had my back all the way and pushed for me and my partner to secure the apartment. Once I payed bond she offered to let us send our bedding etc to her work place and had it waiting for us when we landed in sydney. She even left us a gift. She’s been incredibly attentive, kind, and quick to help with anything I needed. I’ve just moved out of the apartment and I'm sorry to be leaving as I know i won’t get that support again.
Thanks Joe, it was great having you both as tenants and sorry to see you leave. Wishing you all the best in Australia and for the future. If you ever need a reference please let me know.
Fantastic experience: I’ve had such a great experience as a tenant, and it’s all thanks to Philippa. She’s been incredibly attentive, kind, and quick to help with anything I needed. It’s rare to feel this supported.
Thanks for your kind words Onur, happy to help and hope you will enjoy your new home.
Fantastic experience: Best letting agent I’ve ever had. Very straightforward with me, great comms and solves problems as soon as I raise them.
Thanks Daniel, you're testing me with a dishwasher not working 3 days before Christmas :) Great having you as a tenant.
Fantastic experience: Phillipa is fantastic to deal with. She is very proactive and easy to speak to about any issues or questions we have.
Thanks Ronan for your kind words and glad you are enjoying your time in Australia, it's great having you as a tenant.
Fantastic experience: Phillipa is a fantastic property manager. She is always available to solve any issues in the best manner. I couldn't recommend her enough!
Thanks Clarice, Welcome to Personal Property Managers, I hope you will enjoy your new home, it's great to have you as a tenant.
Fantastic experience: Thank you Pippa for all your ongoing professional support. You have made our lives so much easier while we have been away from home.
It's my pleasure looking after your beautiful home.
Fantastic experience: I have been renting with Phillippa for close to a year now and I could never go back to any other real estate agent. She is always happy to help with any problem no matter how small and handles everything with such grace and care. She is so genuine and has a clear passion for what she does. If you are looking for a new agent please consider Phillippa as there is no one quite like her!
Moving away from home can always be a bit daunting but your parents have truly raised you well into a very capable mature young lady and I'm lucky to have you as a tenant, you will do well in life.
Fantastic experience: My husband and I would highly recommend Phillippa Bevan to anyone seeking a thoughtful, careful, professional, trustworthy and efficient property manager for their rental property. We have been dealing with Phillippa for almost 10 years and we have a property in the heart of Sydney (Victorian Terrace) that requires just the right tenant/s to look after the house and grounds and Phillippa has always stayed on top of any issues, be it with tenants or maintenance of the property. Five stars isn’t enough, Phillippa, and thank you for your excellent management skills!
Thank you, Carol, it's certainly been a long time and my pleasure looking after your beautiful property. Always a challenge when it comes to shared houses, but no problem having been doing it for 33 years now!!
Fantastic experience: Phillippa has been working as my Property Manager for many years and I have always been extremely happy with her work. Payments and paperwork are forwarded promptly and accurately. If any issue develops with the property Phillippa handles it quickly and effectively. I thoroughly recommend Personal Property Management.
I believe many years would be approx 15 years and it's been an absolute pleasure, thanks Diana for your kind words.
Fantastic experience: Throughout our entire rental experience with Personal Property Managers, we have always received fantastic support, care and communication. Whenever we needed assistance, Phillipa was always there and straight on to any problem or issue we may have had. Nothing was ever too big or too small. We would recommend her services to everyone and we would definately use Personal Property Managers services in the future without a doubt. We thank you so much for the past 3.5 years and for all the guidance you have given us.
I enjoy my job and meeting lovely people like you and your family, but sad to see you go, I hope our paths will cross again. All the best for the future.
Fantastic experience: Pippa is a fantastic property manger who responds to all queries and requests in a timely manner and has displayed professionalism at all times. I recommend her to anyone seeking a reliable and dedicated property manager.
Thanks Howard for your kind words, It's great having a portfolio of lovely Tenants, Landlords and Properties.
Fantastic experience: We've used Personal Property Managers for multiple properties for years now. They are always professional with great advice whenever I contact them.
Thanks Belinda, it's been my pleasure looking after your properties, you're great landlords who maintain your investments well.
Fantastic experience: Phillippa at Personal Property Management is a class above other Property Managers. Proactive, very professional, will get on to issues immediately and keeps me very well informed. I highly recommend Phillippa to manage your properties.
Thank for your kind words Catherine, it's certainly been a long time and a pleasure looking after your well maintained property, thanks for being a great landlord.
Fantastic experience: My partner and I have been clients of Pippa's in 2 rental properties since 2010. She is friendly and always available for tenants. I never felt reluctant to report any issues and when we did, they were dealt with in a timely manner, often the same day. The tradies she deals with are prompt, efficient and importantly, clean up after themselves. Pippa maintains strong lines of communication with you and it was always good to catch up with her during inspections. We have since moved from Sydney but I hope she visits us if she ever travels to our new home. I wish her all the best for the future.
It has been my pleasure to have you both as tenants over the years,(wow 14) and I'm so sad to see you go, but I'm sure you'll enjoy country life and I'll be in touch when I'm in the area, so farewell for now and thank you for being such awesome tenants. Watch out for those roos!
Fantastic experience: It has been a pleasure to rent a house managed by Philippa. She is exceptionally kind, informative, and sincerely attentive to details. She has provided prompt and keen assistance for all our requests.
Thank you to you and your family for being lovely tenants, you were very respectful of the landlord's property and looked after it well. It's been a pleasure having you as tenants. Wishing you all the best for the future and if you ever come back to Sydney let me know!
Fantastic experience: Pippa is great, quick to respond if you ever need anything. Would highly recommend
Thanks Alex, it was great having you as a tenant, wishing you all the best.
Fantastic experience: I have been with Personal Property Managers for over 5 years as a landlord. They provide an amazing service, always make themselves available and go above and beyond. Communication is great, they are always across any issues. Extremely satisfied and couldn’t recommend them enough.
Thanks Nathan for your kind words and for being an excellent landlord, any tenant is lucky to have you, as am I being your Property Manager.
Fantastic experience: Personal Property Managers provide an exceptional service in the care and management of our rental property. All aspects are covered with commitment and professionalism, together with a truly personal touch that is rarely seen in this business. We throughly recommend Phillippa and her team to all prospective landlords and tenants.
Thank you for your kind words Jon, to have you as part of my portfolio of lovely properties, landlords and with great tenants is my pleasure.
Fantastic experience: Phillippa is definitely the best property manager I have dealt with in many years of renting. She looks after the property for the owner and also for the tenants efficiently and pleasantly.
Thank you Tracey for your kind words, looking after a landlords investment is top priority and making sure you are comfortable in your home is important too.
Fantastic experience: Phillipa is always very efficient, organized and professional in her dealings with me, the tenants and trades people. As a result she consistently has good outcomes. I recommend her services to any prospective or existing landlord.
Thank you Jill, you're a lovely landlady and it's my pleasure to look after your investment property. You have been wonderful to your tenants during these unusual times.
Fantastic experience: Really excellent property management. Always available, responsive, efficient. Highly recommended
Thank you Fiona, it's my pleasure being your Property Manager
Fantastic experience: We were tenants under Phillipa during 2 years. She was very professional and friendly! She always helped us when we had unexpected issues with the property. We were very satisfied with our communication and would greatly recommend her to manage a property!
Thank you Mariona for you kind review, it was a pleasure being your Property Manager and thank you for being great tenants. Wishing you the best of luck for the future.
Fantastic experience: Philippa is a very experienced Property Manager. She is very flexible and responsive. My apartment was rented after the first opening to a quality tenant. Her monthly statement is very clear and detailed. I warmly recommend her.
Thanks Claire, great to have you as a Landlord and thanks for trusting me with your investment.
Fantastic experience: Pippa has been a dream property manager, making our move over to Australia very easy and straightforward. She’s extremely thoughtful and went above and beyond for us.
I'm so glad I was able to assist, it's a big move you made, as I know, so glad to help and great to hear you're settling in to Aussie life. Plus I have the bonus of 2 great tenants!
Fantastic experience: Phillippa is an excellent property manager. She is responsive, trustworthy and reliable. I have not come across anyone I would rather use than Phillippa.
Thanks Jim it's a pleasure having you as a tenant. You have a great landlord too.
Fantastic experience: I've been a tenant under Phillipa for several years now, and I'm very satisfied with her services. She demonstrates professionalism and a high level of understanding. Phillipa has consistently excelled in mediating and resolving any issues I've encountered with the property. Her effective communication have made my experience as a tenant hassle-free.
Thank you for your kind words John, it's my pleasure and great to have a respectful tenant like yourself looking after the property.
Fantastic experience: Pippa is a calm and sensible manager who strikes the tricky balance between looking after tenant and landlord. I find her responsive and dependable.
Thank you Lisa, it comes down to being older and wiser with 33 years experience - that makes me feel old! It's my pleasure being your Property Manager.
Fantastic experience: Pippa was originally our managing agent when we rented a place 15 years ago, we then bought an investment property a few years ago with Personal Property Managers looking after it. Pippa's attention to detail, engagemement with both Landlord and Tenants and thorough inspections make managng our property stress free. Couldn't recommend Pippa more!
Wow, it was that long ago! Lovely tenants you were then and landlords now, thanks for sticking with me and trusting me with your investement.
Fantastic experience: Phillippa has managed a number of properties for me and my family for many years. She is an excellent rental property manager and really looks after our properties well, maximising our investment. And she is always available if a problem arises. Her service is personalised and I could not recommend her more highly.
Thank you, Tony, for your kind words, it's my pleasure being your family's Personal Property Manager and trusting me with your investment properties.
Fantastic experience: Pippa was such a wonderful property manager to have over the last 2 years, very responsive and I especially enjoyed the timtams left for me after inspections :)
Thanks Katie you’ve been a great tenant and only the good ones get chocolate :) All the best for the future.
Fantastic experience: I can't recommend Pippa highly enough. She is an outstanding property manager and provides an exceptional level of service to both the owner and the tenant which is a lovely change. Pippa has managed our property as if it were her own, goes above and beyond and always available to help and provide advice. The best thing about using Personal Property Managers is you don't get a turnover of inexperienced staff, you only deal with Pippa direct which was the big selling point for us.
Thank you Liz, happy to assist at any time. It's been a pleasure looking after your property, keep in touch.
Fantastic experience: Thank you Phillippa for the attention and advice you have always given me as a landlord. Feedback from tenants is always that they are treated like individuals and feel heard. After going through many agencies to manage the property, it was a relief to find someone who actually looked after me and the property!
Thank you Nancy for your kind words, it was great working with you and I'm happy to help anytime. Keep in touch.
Fantastic experience: I have been both a landlord and a tenant multiple times over the past 30 years, and Pippa is "hands down" the best Property Manager I have ever worked with. What sets her apart is her amazing responsiveness, attention to detail, knowledge and ability to quickly resolve even the most complicated situations. In addition, Pippa is always totally professional, and a lovely person to work with. I recommend Pippa and Personal Property Managers to all landlords and tenants - your property, and tenants, will be in the best possible hands. Thank you Pippa!
Thank you Jenny for the lovely review, it’s been my pleasure being your Property Manager, wish it was for longer, but we will keep in touch and always here if you need advice in the future
Fantastic experience: We rented through Phillippa in Drummoyne and she is the best agent we have rented through by far. She was super fast to respond to any questions we had and was very thorough with everything. We would highly recommend Phillippa to anyone.
Thanks Emma for your review, sorry you had to move and to lose your lovely family as tenants. I hope our paths cross again.
Fantastic experience: Dealing with Phillippa has been a pleasure. She has been both responsive and helpful in all our interactions and is clearly an excellent property manager. Thanks Phillippa.
And I thank you Nick for being a fantastic tenant, taking great care of the property. I hope our paths cross again. All the best for the future.
Fantastic experience: Pippa has been the most amazing property manager, there is not a single thing that is too much for her to do for her clients. She rescued me on multiple occasions, especially as I was in the habit of locking myself out of the apartment. Her approach is very professional while also being friendly and flexible. I could not have asked for a more perfect property manager for my time as a tenant. I highly recommend her business.
Thanks Cath, I'll miss having you as a tenant, yes even with you locking yourself out! Wishing you all the best for the future.
Fantastic experience: Personal Property Managers are efficient friendly and very helpful. Having rented in the same house for over 20 years, Personal Property Manager helped me to find my new home. Nothing was a problem. They walked me through the whole process. I would highly recommend them.
Thank you Graham for your kind words, glad to see you settled in and looking after the property well.
Fantastic experience: I have had my rental managed by Pippa for many years. I followed her after she quite her job as an employee to start her own business. I think she does a fantastic job - very reliable and effective.
Thanks for your kind words Daryl, it certainly has been a long time, You're a fantastic landlord to have.
Fantastic experience: Pip is awesome! I completely forgot I had an inspection because I was really sick. Pip did what she had to do and before she left she asked if I needed anything. I’m a landlord as well and I wish my property managers were this good.
Thanks Wilson. I'm glad you have recovered, you were very ill, I don't think even Chicken soup would have helped! You're a great tenant to have and I'm here if you need any advice on your own properties.
Fantastic experience: Excellent property manager! As a tenant, Phillippa made the process of moving in super easy.
Thanks Dale, even with you coming from so far it all came together.
Hope you'll stay in Sydney long term as it's great having you as a tenant.
Fantastic experience: I have worked in the real estate industry for 30 years and I can honestly say that Philippa is by far the best property manager I have met. She treats the properties she manages as she would her own. Nothing is too big nor too small a problem and Philippa,s attitude is second to none. I highly recommend personal property managers.
For someone who knows how it should be done, it's a pleasure being your Property Manager and with all your Real Estate contacts I'm honoured you chose me. Thanks Seamus
Fantastic experience: Phillippa is the best property manager without any doubt. It was a pleasure dealing with her over more than a decade now. Very kind, professional, efficient and prompt to deal with matters very quickly. I recommend her services to any future landlords and tenants.
Thank you for your kind words, it's been my pleasure being your Property Manager for so long and thank you for supporting my business.
Fantastic experience: We have had the pleasure of having Pippa as our managing agent - hands down the best we've had over a decade of leasing as tenants. She is extremely responsive and efficient. Pippa is kind, respectful and flexible wherever she can be. She also has a great sense of humour, which goes a long way these days. I wouldn't hesitate to recommend Personal Property Managers to anyone looking to lease out their property.
Thanks Alicia for your kind words, it was great having you as tenants and I'm sad to see you go. Always good to have a sense of humour in life and laugh at myself! Wishing you and your family all the best in your new home.
Fantastic experience: Phillippa is easily the best property manager I have ever dealt with. An amazing communicator in a market of people who treat tenants terribly Phillipa was so great to deal with. She always got back to me in a timely manner with any issue I had and was so respectful and kind when I was in a sticky situation. She is a breath of fresh air and I cannot recommend her enough and will continue to tell anyone I know how fantastic she was. Thank you so much for being a diamond in the rough
Thanks Danielle for your lovely review, it certainly wasn't easy for you with lockdown and being in WA, but well done with the logistics and a little help from your friends! Sorry your lease was cut short but it was lovely meeting you and having you as a tenant. Wishing you all the best for the future.
Fantastic experience: Philippa at Personal Property Managers was great during our time renting. She was always so helpful and responsive to any query. It was refreshing to have a reliable and friendly real estate agent that we could trust!
Thanks Lara, you all looked after the property so well and were so accommodating during lock down with viewings, it was a pleasure having you all as tenants. All the best for the future.
Fantastic experience: Phillippa is the best agent that I have had the pleasure of working with in the nearly 10 years that I have been in Sydney! Obviously very knowledgeable, has her finger on the pulse and a true professional. Would highly recommend if you are given the opportunity to work with her. 10/10 amazing!
Thank you Megan, it's been an absolute pleasure working with you both. If you ever need a reference or advice in the future feel free to contact me. All the best.
Fantastic experience: Phillippa was a wonderful letting agent – always responsive, positive and in particular very understanding when we had to break our lease due to affects from Covid-19. She comes highly recommended!
Thanks Drew and so sorry to be losing you all, you've been amazing tenants. Wishing you all the best for the future and hope to have you as tenants once again when things improve. Stay safe.
Fantastic experience: Phillippa is a very professional property manager. She was always very responsive to the needs I had as a tenant. I would gladly have her as a property manager in the future.
Thanks James, you've been a great tenant and I wish you all the best for the future and if you come back to Sydney I hope you'll be a tenant once again. Stay safe.
Fantastic experience: I've had the pleasure of having Pippa as my Property Manager for the last 10yrs. She is extremely organise, very efficient, and has always been very professional in her dealings with me as a tenant. I have no doubt you will be in good hands as either a tenant or landlord with Pippa and would highly recommend her! Thanks again Pippa, you were always a pleasure to deal with.
Martin you were a model tenant, so great to deal with and I'm sad to lose you after so long. Wishing you all the best for the future.
Fantastic experience: Phillippa is such a kind, thorough and efficient property manager/real estate agent. As a tenant, she has always worked incredibly hard to ensure the property is in fantastic shape. We are so lucky to have her as she makes communication swift and easy between landlords and tenants and fosters a positive, respectful relationship between all parties. I can’t recommend her enough! She will care for your tenants and keep your property in top shape!
Thanks Josephine for your kind words, it's lovely to have tenants like you, great communicators and look after the landlords property well.
Fantastic experience: Personal Property Managers and Managing agent Phillipa are always a pleasure to deal with. Their professionalism, efficiency, personable nature and promptness to deal with matters (even the tricky ones) puts them at a real advantage compared to other property management firms out there. Phillipa and her team have been managing my property for over a year and I've found them to be continually dedicated to the task. Highly recommended!
Ange thank you for your lovely review, we have had some challenging moments but easily dealt with. You're a great landlady, always reasonable and a great business woman, thank you for putting your trust in me.
Fantastic experience: Phillippa is brilliant, always communicating effectively in a timely, professional and friendly manner. She has very recently found us great tenants and leased it at a significant increase on the previous lease. I cannot recommend her enough. After dealing with other Property Managers who have let us, our properties, and our tenants down, it's a breath of fresh air to deal with a person who is so good at her job.
Thank you John I do strive to provide a superior service and give customer satisfaction, so it's great to hear you are happy.
Fantastic experience: Phillippa Bevan is the best real estate agent I have ever dealt with. As a renter I am so used to being treated with little respect or attention. She was consistently kind and attentive. She gave us practical moving help gifts when we moved in, stood up for us when there were decisions to be made about the house, and was always a delight to talk to I would recommend working with Personal Property Managers as a renter over any other real estate agents that I have ever dealt with.
Thank you Nick for your kind words, it was a pleasure having you all as tenants and you had a great landlord there too, who was always keen to have happy tenants and maintain his investment. All the best.
Fantastic experience: Let's be honest, a good real estate agent / property manager is rare! I have lived in a property managed by Phillippa for over 10 years now and she has always had both our best interest (landlord & tenant) throughout that time. Extremely efficient in dealing with any problems and part of the reason why I decided to stay this long. Don't feel like number but receive the best personalised service form someone who genuinely cares. Wether you're a landlord or a tenant, do what it takes for your property to be looked after by Philippa, everyone will win - I can not recommend her highly enough!
Thank you Joris for your lovely review, we could write a book about renovations and up-grades, you've been through it all and it's been my pleasure being your Property Manager.
Fantastic experience: We met Phillippa from Personal Property Managers as prospective tenants. This is a daunting task for anyone, but Phillippa was instantly professional, personable and knowledgeable. She made the process extremely smooth and as painless as possible. Once we secured the property, she has been attentive and efficient, responding to any requests in a timely manner. She also has a great team of tradespeople that she works with if any issues arise. We find her a joy to work with and would definitely employ her to manage any of our properties in the future.
Brooke it's been my pleasure and thank you for being wonderful tenants, looking after a landlords investment like it's your own and yes I do have a great team of tradespeople. I hope to be of service to you in the future and thanking you for your kind words.
Fantastic experience: Phillippa was amazing and without a doubt the best agent we have ever used. She was always quick to respond to any queries, her rates were competitive, the listing was spot on and she found us a tenant on the first opening. No requests were too small or too big for her. Even on the ingoing inspection, she was with a cloth and spray, cleaning before taking the photos. Get her onboard to lease out your next property, you will not regret it.
Thanks Narelle, it was a pleasure working for you with your lovely property and I'm happy to assist in any way I can.
Fantastic experience: Pippa at Personal Property Managers is, without doubt, the best property manager I have ever had. Pippa is friendly, professional, completely thorough in checking all the property details, systematically follows up on time with everything that has been agreed to and proactively manages the property with valuable suggestions. Having worked with many property managers over the years, Personal Property Managers has been, without doubt, the best by a very long shot. Highly recommended.
Thanks Amanda, it's been a pleasure to work for you over the years, looking after your investment property, even putting a new beautiful slate roof on it! I hope our paths will cross again in the future, take care and all the best.
Fantastic experience: One of the best property managers in Sydney. Pippa has been managing properties for me for over a decade now, and I dont have a bad word to say. Personable, great on communication, and proactive - definitely someone you want on your team. Highly recommended if you are looking for a property manager in the Inner West.
Mike it's been my pleasure being your Property Manager over the years, even when there was house mate issues to assist with! You're a great landlord and very reasonable and understanding to your tenants.
Fantastic experience: Phillipa is an absolute professional. She leased out our investment property after one open-house to a great tenant and all this in a tough market. Previous managing agent wanted us to reduce our rent but under Phillipa's direction, we hit the mark at a better than expeted result. Cannot be happier. Phillipa also knows all the laws and rules and always acts in our best interest. Cannot recommend enough.
Thank you for your kind words, it’s a pleasure doing business with you.
Fantastic experience: This is the first time I've rented my property, and I can't believe how easy Philippa made it! She deals with advertising, viewings, paying my bills, questions from tenants, and I get regular summaries. Her attention to detail is excellent, and I really feel comfortable knowing that someone is taking care of my house as well as I would. I would thoroughly recommend using Philippa for managing anyone's property.
Phil I feel I've known you for a long time already, thank you for putting your trust in me, I'll be looking after your lovely home like it was my own. Thank you to a great dentist David, from 151 Degree Dental for putting the referral forward
Fantastic experience: Phillipa ticks all the boxes. Her professionalism on every level is 100%. We feel very blessed to have Phillipa as our property manager. Phillipa is always prompt with any concerns we may be experiencing, which as a tenant eliminates so much stress. We have never dealt with a property manager as pro active and considerate to everyone concerned Thank you Todd and Peri
I'm so glad I'm still your Property Manager, even after the property was sold, you've had and have wonderful landlords who care about you as I do too, you're a pleasure to have. Thank you both for the lovely review and I hope to see you both once life returns to the new norm!! Stay safe.
Fantastic experience: I was a tenant of a property managed by Phillipa of Personal Property Managers. At all times I found Phillipa extremely professional and considerate of my home as a tenant. At the same time she was diligent and engaging in her role as property manager of my landlord. I would recommend Phillipa to anyone not only from a tenant perspective but for landlords as well.
Thank you for your lovely review, it's been a pleasure having you as a tenant and I hope our paths cross in the future. All the best for the future.
Fantastic experience: Over the years, we've dealt with no less than 8 property managers across multiple investments across 3 states. Hand on heart, I can honestly say Pip is the best hands down, mainly due to her explicit attention to detail. She takes the time (1 to 2 hours) to do a thorough ingoing and outgoing inspection, to ensure we're protected as landlords. I couldn't recommend her more. Oh, she also happens to be a really nice person, too!
Thanks Matthew, it’s my pleasure doing business with such great landlords as yourselves and I enjoy building that rapport and trust we have.
Fantastic experience: Pippa is the bees knees. She has managed our house in Camperdown when we had it renovated in 2014 and when she left that managing company we followed her to her new business. She has been only fast, thorough and professional in looking after both us and the tenants (as well as the house). We are currently looking for a new tenant in another property and she has truly gone that extra mile to ensure everything is covered.... for which we now have a choice of 4-5 tenants who she is vetting at the moment. She is also a great and fun person - so it makes life easy and fun.
Thank you Simon for the bees knees review :) You are a great landlord and a pleasure to work with, you know you can count on me to look after and help with your investments, and I'll always offer you straight and honest advice!
Fantastic experience: As a tenant I have nothing but praise for Phillippa. Our landlord switched property managers from a fairly big name real estate agency to Phillippa towards the end of our tenancy and the difference was staggering. The previous managers had been incredibly non-transparent and very unresponsive, with service requests or simple questions about tenant ledger discrepancies going unanswered for long periods, or simply ignored. When Phillippa took over she was incredibly professional but also very kind and reasonable. A big problem we had been left with by the previous property manager was a very poorly kept (and on several occasions, straight up inaccurate) rental ledger that we, in our naivety, had no idea how to interpret. Phillippa went through more than 2 years worth of transactions with a fine toothed comb and replied within a day, pointing out exactly where the discrepancies had come from and explaining to us in a clear and respectful way the next steps to take to fix them. She did in one day something that we had been trying for weeks, if not months, to get clarified by the previous agent. Our experiences with Phillippa have been so smooth, and no question or request was ever too hard. She took such a genuine interest in helping us and the landlord through a complicated time, and we are so grateful for her amazing work. Thanks Phillippa!
Many thanks Romeo for your lovely review, it was a pleasure helping you all and unfortunate that you moved out just as I was taking over. All the best for the future.
Fantastic experience: I have lived in a property managed by Phillippa for a couple of years now and she has always acted efficiently in our best interest as well as that of the landlord throughout that time. She has dealt with any problems within a short time frame and ensures that we are looked after. I can not recommend her highly enough!
Thank you Peter for your kind words. You've taken great care of the property and it's a pleasure keeping you as tenants.
Fantastic experience: I've known and worked with Pip Bevan for a few years and when i knew Pip was starting her own property management business i knew i'd found the right person to take care of my investment property. Pip has always gone above and beyond what is generally required in property management, someone whom you can entrust to do the right thing. Pip knew that i was left in a precarious position when the tenant broke the lease without giving any notice. Pip looked after everything from marketing, to Opens and Inspections at any time of day/evening that a potential tenant was available, even going back and forth more than once a day as well as all the necessary paperwork and liaising with interested parties. In a difficult renter's market we finally found the right tenant and Pip processed everything expeditiously and with professionalism. Couldn't recommend Pip enough, you won't either!
Thank you Connie for your kind words and supporting my new business, I’m glad I was able to help.
Fantastic experience: Pippa is a dream to deal with. She was responsive, helpful, caring and generous. She made us feel so welcome as tenants and was clearly taking just as much care of the owners of the property. Wonderful human being!
Thank you for your kind words, it’s been a pleasure having you and your family as tenants, wish you stayed longer and hope our paths cross again. Wishing you all the best for the future.
Fantastic experience: As a resident of one of Phillipa's managed properties, Phillipa always treated the residents with respect, fairly, ensured both our needs and the needs of the owner were met consistently and genuinely cared for the comfort of the residents. Couldn't recommend Phillipa highly enough!
Thank you Callum for your kind words, I wish you could have been tenants for longer and am sad to lose you. All the best for the future to you all.
Fantastic experience: Phillippa Bevan has been absolutely lovely and has made my moving out of home experience so easy. She is very trustworthy, responsive and professional. She is the bees knees!
Thanks Ben, everyone has to start somewhere in life and you've proved yourselves as responsible adults and will do well in life. You are a pleasure to have as tenants, thanks for not letting me lose faith in my gut feeling:)
Fantastic experience: Personal Property Managers provided excellent service whilst managing our rental property. Phillippa was prompt, approachable and professional, what a refreshing change ! Highly recommended.
Hi Matt, thanks for your kind words and thank you for your business over the years. If I can assist in the future I'd love to have you and Kiri back as Landlords. Wishing you all the best in your new home.
Fantastic experience: Wonderful experience during my year tenancy dealing with Pippa Bevan. Great communication, attention to detail and care. Probably the best real estate agent out there!
Sad to be losing another great tenant, thanks Nadia, I hope you’ll come back to Sydney and I can be your PM again. Best wishes for the future.
Fantastic experience: Having worked with Phillipa for over 10 years, she is an absolute professional in all aspects of property management, would highly recommend her services.
Thank you Ray for your kind words, it's always a pleasure doing business with you.
Fantastic experience: Phillippa is very professional and responsive with both customers and clients at all times. I highly recommend her as a property manager.
Thank you Gael for your kind words, it's been great doing business with you and I'm sure our paths will cross again.
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