AirKeeper

Fantastic experience: Beautiful view from the property. Everything was clean and all the things we needed were provided for.

Fantastic experience: Thank you to Jen and the team at Airkeeper for the incredible service and care they provide for my long term rental. I feel my property is in the best hands possible. They keep me updated, informed and manage absolutely everything on my behalf. Weather you are looking for someone to manage your long term or short term rental, I can say this is the best team for the job!

Fantastic experience: We spent 2 nights here after a work conference, the house was super clean, plenty of space, beds were very comfy. Communication was amazing and I would recommend highly as location was fantastic with the city just a quick tram trip away or short walk.

Fantastic experience: The Batemans Bay property from AirKeeper was well looked after like in the photos. The kitchen had everything we needed and the outdoor shower came in handy after trips to the beach.

Fantastic experience: “Real home away from home” This house sits in a beautiful local residential area, serene environment and with good neighborhood, and not forgetting, lots of beautiful big trees, flowers and birds singing. It's a bit outside of city but the tram stop is just 3 minute walk away, and by 10 minute ride you'll be in Melbourne CBD. Monash Parkville campus and Melbourne University are within 10-15min walk. The house itself is amazing, beds and and washrooms are very clean, house is equipped with sufficient amenities such as washing machine, dryer, kitchen, oven, gas stove, microwave oven, cooking pots and stuffs. The Staffs (or the house owners?) are all very nice and always attending, I checked in very late night and they're still there online to assist. Check in and out were easy and smooth as staffs provided instructions and guides super clearly prior to arrival. Overall, this place has almost everything a family needs as a home away from home, highly recommended. 21 Feb 2026

Fantastic experience: Beautiful Partmenr, great location and the owners were lovely and really easy to deal with. Will be back for sure.

Fantastic experience: Had a lovely time staying in this apartment! Very well located and well equipped.

Fantastic experience: Fantastic place, excellent location. Will be back for sure!

Fantastic experience: Wonderful stay for 4 couples. Good location...can walk to restaurants and bakeries and a high end grocery store. They were very responsive to all of our questions.

Negative experience: I wouldn't trust this mob to run a chook raffle let alone manage my property. Multiple instances of damage with no reporting, allowing my pool to go green and ruin Multiple bookings. With other providers I had consistently high ratings and within 12 months with airkeeper was lucky to maintain 3 stars. Do yourself a favour and find a manager that actually does their job.

Positive experience: Place was nice. But one of the beds were broken but luckily we didn’t need it plus they offered to fix it straight away. Great handy location and would stay there again

Negative experience: I left my details and made few appointments with them . All seemed okay . But when I tried to arrange an appointment with them to show my properties , they did not come back to me , and totally ignored me . So disappointed, the employees do not show their interests for the business even I approached them . I am guessing their business might be too good . No capacity.

Fantastic experience: We really enjoyed our month long stay in Batemans Bay. The house worked well for our family with enough space, large TV for my sons, kitchen and laundry, and we could settle in quickly after long days out visiting family and exploring the area. The local seafood was to die for.

Fantastic experience: Very comfortable and well set up. Lovely secure garden. Walking distance from Blackheath village. Near starting point for Centennial Glen walking track, where you can take dogs.

Negative experience: Very disappointing experience – unacceptable cancellation and refund delay I booked an apartment through Booking.com that was managed by AirKeeper, paying approximately $1,400 for three nights, which is certainly not cheap. After the booking was confirmed, I was then contacted directly by AirKeeper and informed that the apartment was under renovation and unavailable, and that they needed to cancel the booking. What is completely unacceptable is that this issue was clearly known to the property manager before accepting my booking and payment. Cancelling on the guest due to renovations shows poor management and lack of transparency. To make matters worse, I was then told I would need to wait up to 10 days for Booking.com to process and return my refund — despite the cancellation being no fault of my own. This left me out of pocket a significant amount of money and scrambling to find alternative accommodation at short notice. When you pay premium prices, you expect confirmed availability, professionalism, and immediate resolution when the provider is at fault. Unfortunately, this experience delivered none of that. I would strongly caution others when booking properties managed by AirKeeper, as this situation caused unnecessary stress, inconvenience, and undue financial stress

Negative experience: Deceptive, misleading and incredibly unhelpful - absolutely disgusting experience. I booked a property on Airbnb that is managed by AirKeeper. I have not even been able to stay at the property because AirKeeper completely lacked transparency in their property listing and when I contacted them, their 'hosts' Jake and Luke were exceptionally unhelpful, completely unwilling to work with me to identify a solution to a very simple request, and completely lacking in any attempt at service for a paying customer. Luke in particular, might actually be the most UNHELPFUL person I have ever come across, and was completely unwilling to even have a conversation about my concerns, just saying the same thing over and over again - clearly he is either incompetent or not empowered to do his job. AirSeeker are refusing to cancel my booking, even though THEIR LISTING was MISLEADING and lacking in transparency and my email to them was WITHIN the full cancellation period. I will be complaining about this company to Airbnb and they should not be allowed to continue to mislead their guests.

Fantastic experience: Dear Emily, It was truly an amazing stay. We spent almost 20 days at the property and did not face any issues at all. The room was well arranged, and the space was perfect for two people. The view was also very nice—although we couldn’t see the full park, overall it was still great. The internet connection was stable throughout our stay and never stopped or caused any problems. The location was excellent, very close to downtown (only about 3 minutes away). It was also conveniently located near the bus stop, train, metro, and a shopping mall. The neighbors were very friendly, and the cleaners and building services were available every day, which we really appreciated. The only disadvantage was the fire station being very close to the building. Whenever there was an emergency call, the loud noise from the fire trucks could be a bit disturbing. Overall, we had a very pleasant experience and truly enjoyed our stay. Kind regards, Khalid Omar

Fantastic experience: We stayed in the Sydney city centre for a few nights for work at an AirKeeper managed property. It was surprisingly quiet at night, and being able to walk to cafés and the train made it really convenient. The desk and Wi-Fi were solid, which mattered for us.

Fantastic experience: My family of seven were so grateful for the prompt, professional and kind experience with AirKeeper for our family getaway stay. The place was as expected for our family to enjoy new memories.

Fantastic experience: Our Stay in Adelaide was perfect. Great accommodation, clean tidy and everything we needed. Very comfortable beds. Close to some amazing cafes and eateries. Host was very responsive and I would definitely recommend.

Fantastic experience: A lovely well-equipped property. The apartment was a great size for a family of four. We also really appreciated the drinks and snacks provided by the hosts. In comparison to other properties we also stayed at, the beds and pillows were also very comfortable.

Positive experience: Very well appointed apart having on one Bath Towel provided each to last 14 days.

Fantastic experience: Very convenient area to stay. Close to everything with a short walking distance. The place was lovely, neat and tidy. Highly recommended.

Positive experience: Lovely House. Great location. Would benefit for a more thorough clean. Dryer didn’t work, makes noise but doesn’t spin so that was very inconvenient considering it rained most of the time we were there. Otherwise great house.

Negative experience: Super dodgy booking requirements. I don't care how much PCI compliance you have, no company should ask for a photograph of your credit card. It wasn't acceptable a decade ago and it's not acceptable today. Sure, they're upfront and response when asked for reasoning, but the "trust me, bro" mentality of asking to send a literal photograph of a credit card is laughable. Was it stated in the Terms when booking? Probably. Would I send that to a trusted family member? Nope, and I won't be sharing it with a company either. No matter how many pinkie promises they make to delete it later. Go to any other company who knows how to put a normal hold on a card. I've stayed in $10 a night motels that know how to do that.

Fantastic experience: Our stay at the apartment was wonderful. The location was very convenient that perfectly match our Holiday Plans.

Negative experience: This is in regards to Kaluela Beach Apartments. If a zero-star rating were possible, this property would warrant it. From the moment of check-in, the property was in an unacceptable and unsafe condition. On arrival, it was visibly unclean, with pests present throughout. There was no safe entry during heavy rain, no doormat, and a complete absence of basic amenities, including a tissue box. The Wi-Fi advertised at the time of booking was non-functional. We immediately raised concerns regarding cleanliness. Cleaners were sent back during severe weather, yet the property was only brought to a marginally acceptable standard. The lack of a doormat resulted in red mud being tracked throughout the property, forcing us to spend a significant portion of our first day cleaning and purchasing basic cleaning supplies at our own expense—items that should have been provided as standard. This was not the family break we had booked, but instead a stressful effort to make the property minimally habitable. The most serious incident occurred later that evening. After showering the children and putting them to bed, I was woken by my son screaming. Upon turning on the light, the bedroom was found to be infested with bull ants—on the walls, floors, and inside the bed. They were actively biting my child. This was an extremely distressing and wholly unsafe situation. We contacted AirKeeper at approximately 9:30 pm. For the following three hours, we were repeatedly told that alternative accommodation was being arranged. This ultimately proved to be untrue. After multiple assurances and no resolution, I was forced to secure emergency accommodation myself to ensure my family’s safety. One proposed “solution” from AirKeeper was for us to spray the property with pest control chemicals—despite no spray being provided—and remain there overnight with children present. This suggestion was both unethical and unsafe, as it would have required us to fumigate the property and expose our family to toxic chemicals. During this process, we were also told that if we chose to leave the property, we may not be entitled to a refund as we were “choosing to leave.” This assertion was immediately rejected. Leaving was not a choice—the Kalulea Beach Apartment was unsafe and uninhabitable. To further highlight the lack of management, tenants occupying the adjoining property were locked out due to a power failure in the smart lock system. The host’s proposed solution was for them to use our key, which did not fit their lock. It was ultimately our intervention and troubleshooting—without any assistance from the host—that resolved their situation, likely saving the hosts the cost of an after-hours locksmith. This experience was highly distressing for our young family. We were not fully reimbursed for the emergency accommodation we were forced to arrange, and the incident has had a lasting impact on us. It is inconceivable that a pest infestation of this magnitude—thousands of bull ants—was unknown to the property managers. Such conditions render the property completely unsafe and unfit for occupation. I strongly caution any family, particularly those with children, against staying at this property.

Fantastic experience: Our stay was really enjoyable. The location was perfect and the house was Perfect for what you need from a beach weekend away. Comfortable and clean

Fantastic experience: A fantastic location with views directly onto the beach. A clean and stylish space with everything you need for a short stay. Easy check-in and out and a responsive host. We would love to stay again.

Fantastic experience: A one stop spot a place where they have everything you need to keep everyone entertained from Kayaking bike riding fishing off the back deck basketball the pool spa, Board games they also have the fire pit in the back and a barbecue everything was just amazing. The whole family enjoyed their stay definitely will be coming back!

Fantastic experience: Lovely character home, very comfortable. The administration team were super helpful and efficient too. Great location.

Fantastic experience: The heaters and electric blankets on every bed was a lovely bonus when we were surprised with a very cold first night! Thank you for the snacks!

Fantastic experience: Love the location, clean and tidy, simple and no fuss, had a great holiday in Melbourne :)

Fantastic experience: Beautiful heritage building with beautiful furnishings. Very comfortable stay with everything you will need and large space for groups or bigger families. Very close to jamberoo water park as well which is another plus!

Fantastic experience: The accommodation was clean and comfortable. It was central to our needs while in Melbourne. Thank you for everything.

Fantastic experience: Great location. Great communication. Clean and great layout. Comfortable. Pool was an added bonus on hot days. Would really recommend this place.

Fantastic experience: Nice clean apartment with comfortable beds. Convenient location which is just 10-20mins walking to beach, restaurants, wolli and convenience store. I wish if they provide washing machine it will be perfect with nothing to complain ✌️

Fantastic experience: Beautiful apartment with stunning view in a magical location. Could not recommend more highly! The apartment itself has been recently renovated so everything is immaculate and the sheets are to die for (super comfy master bed too). Will definitely book again!

Fantastic experience: Convenient location, close to the beach, shops and public transport. Lovely courtyard, beautiful interior, book selection, all the kitchen things usually missed. Tree lined street with plenty of parking. French doors to the garden are lovely. Would go back for another trip for sure.

Fantastic experience: What a great apartment and service. It had everything - easy check-in, central location with plenty to do and eat around, the apartment was well equipped and spacious for family of four. We felt right at home. Thank you for letting us stay.

Positive experience: If anyone from other country or state are planning to visit melbourne and looking for a place to stay. I really recommend to book this place. It is really worth and everything is quite near to the place.

Fantastic experience: This is a very new property, we are so blessed to be the first guest of the house. The beds and everything are all good. Host is very quick to respond to my questions and prompt solution. There is a lake view at the back that kids can watch canoe and boats when they go by. There is a pool in the front for the family to enjoy - I didn’t try it yet but appreciate the facilities offered.

Fantastic experience: Amazing accommodation in Brisbane for our family stay - we all enjoyed the location, furnishings & comfort! Would definitely stay again in future.

Negative experience: If I could do no stars I would! Most frustrating stay ive ever had. The apartment was nice for what we needed, but the AirKewper host was useless. First of all I booked the unit through whatif, then got 3 booking confirmations through 3 different companies. The last company was AirKeeper, so they were our host. We arrived, and only 2 towels for the 4 people booked, so I emailed about it. They said they are in the cupboard, which i had already looked in all cupboards and had told them. Ten they got back to me 6 hours later with a photo of the cupboard they were in, again replied all cupboards were checked including that one. Then 24hrs later they messed me to say the towels are left on a table out the front of the entrance to the underground car park. They had no idea what level the pool was on when I asked. The TV remotes had no batteries. We brought some to only find out there was no channels or wifi. They gave a wifi network and password that did not work, 6 hour before we were leaving asked if I could spend time trying to fix it and taking photos along the way. Which i didn't, and let them know how unimpressed i was.

Fantastic experience: Excellent location, central to everything with a tram stop righ out front! The apartment was clean and tidy and spacious. Perfect layout for a getaway with friends.

Fantastic experience: Stayed here multiple times now. The staffs are friendly also easy check in, comfy bedis the best. It is a bit noisy at night however no real complaints :) will stay again!

Positive experience: Facilities were fine, all as described, a very good and different (quirky) location in the West end of town, comfortably accommodated 4 couples. But really had to jump through hoops to book - questionnaires, document uploads, full-on follow up. Not as smooth as some other booking platforms

Fantastic experience: Great location. Tram in front of apartment made it easy to get to the city easily. Free parking. Nice apartment that was big enough and clean. Great water pressure in the shower.

Fantastic experience: Fantastic location with great restaurants, cafes and supermarket in very short walking distance. Great to be on same side of lake and quick drive to everything touristy inside the parliamentary triangle. The apartment has good separation of spaces with 4 rooms, and the lounge area has a separate foldout sofa from the main sofa so that can remain as bed during staying. Luckily there was enough bedding in the cupboard to make this bed up. We felt very relaxed there after returning from our day’s sightseeing and could cook there comfortably or just walk to Kingston shops for dinner options. Thank you.

Negative experience: Very bad experience with them. I booked the accommodation in caves beach in Newcastle the aircon wasn’t working the bbq was not working in the pictures was showing the beach view that was a lie at night there was so much cockroaches. We called the reception and service and they did nothing to help at all. Don’t recommend

Fantastic experience: Lovely, spacious house . Comfortable rooms with excellent facilities. Nice outdoor space for dining/relaxing. Excellent location for transport by train into city centre.

Fantastic experience: Wonderful and luxurious stay at this penthouse 2 bed apartment in Barton, Canberra. Amazing views and ultra convenient location. Car park spot was right next to elevators. Beds very comfy. Will be staying again!

Fantastic experience: We stayed in an apartment in Chippendale for 3 weeks and we had a great time. It was clean and well located, with everything we needed for a comfortable stay.

Positive experience: Positive: Great location, great customer service, great building utilities (gym, pool, bbq). Negative: bit smaller than appeared in the photos, not too clean (grim on the windows and loads of dust under the bed - i am allergic)

Positive experience: Centrally located apartment. Beds comfortable but we were really cold and needed to put the heaters on. A decent quilt would have avoided this.Bathroom sick in the master had a small leak also kitchen flick mixer loose and bins in the bathroom but not in the kitchen. Windows filthy. could do with a decent clean or repaint, some splatters on master bedroom cupboards up high

Fantastic experience: Excellent accommodation, home was well appointed, clean and tidy. Huge backyard with fire pit and fully fenced for furry friends!

Positive experience: Nice spacious home for a couple of nights stay. Comfortable beds, clean, beautiful gardens & close to center of jamberoo.

Fantastic experience: I spent two weeks here and the house was perfect. As soon as I walked in I felt at home. The hose has everything you need and it’s very cosy. It’s in a great location to get to see all the sights. Two large supermarkets just three minutes walk away. It was very clean and comfortable. I highly recommend staying here if you travel to Sydney. Thank you.

Fantastic experience: Great accommodation, spacious and clean. Accommodated our family perfectly.

Negative experience: What’s an horrible experience we had at this southbank property in Melbourne .. Airkeeper third party property management company is the worst. Please stay clear of them.. we booked 3 bedroom apartment paying $872 for 2 nights booked though booking.com, We contacted Airkeeper helpline for checkin instructions, on the phone there was a staff lady called Emily, OMG she was very rude and egoistic and been very unhelpful from the start of check in process.. The online mobile application they use is the worst . We tried multiple times to upload documents but it failed. And the air keeper team keep harassing us to upload documents which we did or untill they don't even provide you address of the property you already paid for due to this all we have got late of the first day to do check in. The worst starts when we arrive at property, there was NO POWER at all, there was no card provided which activate power slot to run the power in the apartment we keep trying them contacting and they keep ignoring our emails never replying to messages untill we involve booking.com. Then start replying after 2 hours of our stay without power in apartment in such a hot weather in Melbourne, Finally they said we have to go IGA to pickup the power slot card as the past tenants removed the card from there and return to IGA where is keys pickup by mistake. And after 1 hour they said oh sorry the card was thrown in thrash by IGA staff by mistake .(Picture attached of Message sent by Emily on booking.com App) So we didn't had any option then to move to our friends place to seek emergency accommodation on first night of our stay. In morning they saying we can use any normal card to insert in the power slot point. Is it serious? We paid more then $872 for 2 nights and have to stay without power and run around for their mistake .. Then next day rather then apology they telling us to read the cancellation policy so they refuse to accommodate us with any refund for what we never used their apartment for which they charged us. We now going to involve fair trading in this matter for Airkeeper to held accountable for mistreating customers and charging the money for the service they never provided correctly. Please stay clear of Airkeeper to avoid troubles on your holidays.

Fantastic experience: Wonderful house. Fantastic location. We will definitely stay again next time we're on the central coast.

Fantastic experience: The house was amazing with a million dollar view. Very close to secluded beaches. Its perfect for a family of 10. . The town of Bundeena is very picturesque. Not very far from Sydney. The Royal NP ( the oldest in Australia ) is very close. Will definitely visit again.

Fantastic experience: The apartment looked exactly like the photos, which was such a relief. We enjoyed having our morning coffee by the window with a great view of the neighborhood. Simple, clean, and comfortable — just what we were hoping for.

Fantastic experience: Thank you so much for letting me stay at your lovely apartment! It was beautifully kept and felt so warm and welcoming. I really enjoyed my time there. Just a tiny wish from my side, a couple more pans and teas would make it even more delightful!

Fantastic experience: We had a really comfortable stay here. The space was bright during the day and peaceful at night, and we loved the little touches that made it feel homely. Great value for the price, too.

Fantastic experience: The apartment was a great size as we had a family weekend in the City Furnished lovely and very comfy . There were extra bits and pieces in the pantry And a 7/11 right next door to buy groceries. Easy walking to most places

Fantastic experience: The place was in a great spot, close to public transport and good restaurants. It was clean, cozy, and had a nice view from the living area. Felt like a good balance of comfort and convenience.

Fantastic experience: We were happy with how easy check-in was and how clean the place looked. It had everything we needed for our short trip, including a nice little kitchen. It felt safe and quiet, which made it even better.

Fantastic experience: Such a smooth experience overall. The apartment was easy to find, check-in was quick, and the host was friendly. Everything inside felt new and well cared for, which made our stay even more enjoyable.

Fantastic experience: The location couldn’t have been better! We could walk to everything we wanted to see. The bed was super comfortable, and the room had a calm vibe that made it easy to relax after a long day out. Would definitely stay again.

Fantastic experience: We stayed here for a few days while visiting family, and it was perfect. The place had everything we needed, from a comfy bed to toiletries. It felt like a quiet home away from home.

Fantastic experience: Our stay was lovely from start to finish. The view from the balcony was beautiful, especially at sunset. Everything worked well, and the host made sure we had all the info we needed before we arrived.

Negative experience: I booked a property through booking.com which was an AirKeeper property. The property was a 1 bedroom apartment in Collingwood Melbourne and cost a lot of money to stay for a weekend of events. I had reported the hot water wasn’t working a few hours after waking in the morning. Being a tradesperson I was understanding that things break down. Being in Melbourne for a weekend of events it was crucial for me to be able to have a hot shower and freshen up between events. Upon reporting I was told to turn the circuit breaker on and off and wait several times. There was no effort to send a building manager to the property or get a tradesperson out to look at it whatsoever. I had to go and pay at a local gym to use their shower. Ontop of not being able to use the shower in this place, the dishwasher had a fault code and continuously let three extremely loud beeps out every ten to fifteen minutes throughout the day and night. I tried to reset it but it kept beeping. Extremely dissapointed by my stay here at this property. I barely slept and was unable to shower, I was also late for my event due to having to walk to a gym and ask to use their shower and though I wasn’t a member they were kind enough to let me use them at a cost. I have also contacted AirKeeper via booking.com about a refund for my stay but I have had no corrospondence back whatsoever from them. Incredibly disappointing. Whilst properties are likely to have maintenance issues, their response in resolving this issue was lackluster and lazy at best. It seemed like Air Keeper were happy to charge and take my money, yet not offer any assistance other than the bare minimum to resolve the issue. I will not be staying at another AirKeeper property again. EDIT*** I was never offered a full refund whilst staying, I’m more than happy to upload the messages via Booking.com. I even stated that I understand these things happen and was wanting a 50 percent refund as I understand you have expenses and these things happen, even though I was forced to go without a hot shower for days in the middle of winter- whilst also receiving no support. Ontop of this I was offered a 20 percent refund 3 months ago that has never even come through booking.com either.

Fantastic experience: Really loved our stay here. The area was calm and had a lot of nice walking paths nearby. The apartment was simple but comfortable, exactly what we wanted for a relaxing trip.

Fantastic experience: The apartment was spotless and cozy, just what we needed for a weekend getaway. It was close to a few nice cafes, so breakfast was easy every morning. We really liked how peaceful it felt even though it was near the city.

Negative experience: Months after confirming our $4000 booking over the Xmas holidays airkeeper wrote to us for an additional $800 to keep our booking otherwise it would be cancelled. Price gouging, would not recommend. Stick to Airbnb. Not worth the risk of having a holiday cancelled. Unethical business with poor practice

Fantastic experience: Airkeeper made the whole process seamless and stress-free and the place we stayed at was beautiful! Definitely five stars!

Fantastic experience: Walk to the beach for a coffee and swim. Whale watch cruise. Dinner out.

Positive experience: Building was under construction. Lots of noise and hallways dirty. There was no balcony and covered in scaffholding. Was nice on inside but not what was advertised

Fantastic experience: Had everything we needed No key entry was brilliant Everything was perfect and we even had a lovely surprise package and note I would highly recommend the property Location was PERFECT!!

Fantastic experience: Very comfortable two week stay. apartment was ideal for our need to be near the nearby hospital. Area is a bit remote from local shops and is hilly but there is a bus route outside the door.

Fantastic experience: Place was clean, easy to access and excellent location, big garage for 2 cars 2 balcony and a nice outdoor area to dine.

Negative experience: Cancelled my confirmed Airbnb booking in New South Wales at short notice just to immediately re-list at a higher price. Dishonest and unprofessional.

Fantastic experience: Great location. Good and easy after hours key access. Team access, restaurants and shops all nearby. Comfy bed and pillows and great facilities. I would stay again. Planning 2026 September c trip now.

Positive experience: Alfreds House was the perfect venue to host a small group of guests to an afternoon celebration of a 'significant' birthday of the host on the waterfront lawn. All facilities at the house were ideal for a two night stay for host and family. We would have no hesitation in booking further stays in the future.

Fantastic experience: This airbnb was a perfect size for my family of 5. They had decent size rooms, lounge room down stairs and upstairs for the kids to play in. The location was less than 7mins from the beach. 2 balcony’s and great lighting. Only downfall was no aircon but it’s so close to the beach, the sea breezes was enough.

Fantastic experience: The place at Katoomba was great the environment is excellent nestled in a lot of trees/nature, garden is great the house itself and the rooms are wonderful with all the things you need as a group from kitchen, two bathroom, roomy dining area and lounging. The decor really appeals to us and the town is cute. Just one suggestion is ironing board. Other than that, we highly recommend this place Elevated Serenity where view meets comfort.

Fantastic experience: Happy with a self catering Spacious Room, smart, clean and with all necessary accessories you require in a house.

Fantastic experience: Loved the service from Booking.com and the house views where stunning. Rooms were large, comfortable and pretty. Thank you, we will see you again.

Fantastic experience: I had a great time staying in Rushcutters Bay. Having a view of the water was a nice surprise. Everything I needed was in the apartment and super close to restaurants and nightlife. I appreciated having parking on site as dragging suitcases around the city is difficult. You were also super quick to respond when I reached out to you. Thank you, I will be back.

Negative experience: As a host listed my place with them and they are terrible. They will list your place at the cheapest price regardless of what u have told them as being your bottom listing price. Then when u cancel the contract they kept all the money even though there was more than enough to satisfy the cancellation of contract and to top it all off they try and send legal intimidation to pay more…..if I lived in Australia and could be bothered would have taken them to court. Be very wary of this company

Positive experience: What a lovely place you have guys. Everything that was needed including washing machine/dryer, microwave, Nespresso machine with plenty of space, ‘Joey from friends’ reclining chairs x 4 to watch large screen tv office space, clean bathroom. Only disappointment was swimming pool empty. Be aware owners live upstairs and you can hear them walking and talking. Also had an early morning door bell ring whilst still asleep on last day, from swimming pool guys.

Positive experience: Apartment is nicely furnished and clean although the bathroom fan cover needs cleaning. However deceitful with photos of the outdoor front which shows a beautiful small garden where in fact you enter from the back street through garbage bins, rubbish next door and sensor light at the door not working. Otherwise convenient short walk to catch the ferry at Balmain East.

Fantastic experience: The afternoon light in the living room was honestly beautiful — we found ourselves just sitting quietly with the windows open, doing nothing. It’s a peaceful spot that somehow slows you down in the best way.

Fantastic experience: Loved the place @ Abode 318. Peace & calm, clean and the environment is so welcoming. The staff here are very nice & friendly. We had a good stay, slept well. Easy access and near to most of the places of interest. Thank you Airkeeper team.

Fantastic experience: The house we stayed in was amazing, impeccably laid out, great for groups of families and for entertaining. Seamless booking experience also. Would highly recommend.

Fantastic experience: The staff were friendly and helpful. The accommodation is awesome! It has all facilities that we need. The location is superb. Highly recommended!

Positive experience: Great place, well fitted out with kitchen equipment and laundry facilities, comfortable beds. good air con/heating. could do with better blinds/curtains to help keep light and cold out. will be a much better location once construction across the road is completed as the noise started very early in the mornings.

Fantastic experience: We traveled to Australia for a wedding and needed a place to stay with a large group of people. We thoroughly enjoyed our stay. It was close to the town. We watched many beautiful ocean view sunrises from the deck during our stay.

Fantastic experience: Enjoyed our stay at Pineapple house while exploring Hunter region. Home was exactly as described, very clean and comfortable, and we enjoyed having breakfast and watching the sunrise at the patio. Close to shopping and restaurants