All Residential Real Estate
Information about All Residential Real Estate
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
All Residential Real Estate is a boutique real estate agency and property management business located in Wollongong, New South Wales, specializing in residential property sales and leasing. Our comprehensive services include residential sales, property management, commercial property sales, and property appraisals.
We proudly serve the Illawarra region, covering areas like Coniston, Mangerton, and Fairy Meadow, among others. Our dedicated team of professionals is committed to providing outstanding service, leveraging advanced technology to maximize the visibility of your property in the market.
If you're looking to sell or lease your property, All Residential Real Estate focuses on achieving quick results and premium prices, ensuring personalized attention throughout the entire selling process. We are here to listen to your needs and keep you informed every step of the way. Contact us today at 02 4228 2555!
Our comment from Agencias Inmobiliarias about All Residential Real Estate:
All Residential Real Estate is a trusted real estate agency located in Wollongong, Australia, known for its exceptional service and commitment to client satisfaction. The team, led by dedicated professionals such as Nadia Popovski and Ebony Bursic, has received numerous positive reviews highlighting their responsiveness, professionalism, and ability to ensure a smooth rental experience.
- Many clients appreciate the attentive support provided by Nadia, who has been described as "extremely professional, responsible, and responsive" and has made their renting process stress-free.
- Communication is a strong suit for the agency, with tenants praising their quick responses to inquiries and issues, making clients feel valued and informed.
- Clients have consistently reported positive experiences with property management, highlighting the thoroughness of inspections and prompt handling of maintenance requests.
- The agency has built long-term relationships with clients, many of whom express satisfaction with the consistent support received over the years.
While the agency has received some mixed feedback, it is clear that the majority of clients recognize the dedication and hard work of the All Residential team. The commitment to both tenant and landlord satisfaction is underscored by the strategies implemented to maintain high standards of service.
For anyone seeking a reliable and customer-focused real estate agency in Wollongong, All Residential Real Estate comes highly recommended.
All Residential Real Estate: Reviews
Fantastic experience: Very happy with the service from both Nadia Popovski and David Vinson. Always keen to assist. Very professional team. They have been very attentive and a pleasure to deal with.
Thank you very much for the rating. We are happy to be of assistance.
Fantastic experience: I had a great experience working with Nadia. She is extremely professional, responsible, and responsive. Nadia was always supportive, followed up promptly, and made the whole process smooth and stress-free. I truly appreciate her dedication and excellent service. Highly recommended!
Thank you for your kind words! We’re thrilled Nadia made your experience smooth and enjoyable.
Fantastic experience: Dealt with ARRE for almost 5 years and never had any dramas, Nadia has been great to deal with throughout. She always responds promptly and was always super helpful with any queries we had. I would definitely recommend her
Thank you for your kind words! We’re thrilled to hear Nadia has provided you with consistent support over the years. Your recommendation means a lot to us!
Fantastic experience: Been with them for over 5 years and they have been amazing throughout. Will recommend them again and again. One of the best in Illawarra.
Thank you so much for your kind words and continued support over the past 5 years. We truly appreciate your trust in us and are thrilled to hear you’ve had such a positive experience. Your recommendation means a lot to our team. We look forward to continuing to support you in the years ahead.
Fantastic experience: We have been working with Nadia to manage our property and could not be happier with her service. She is always responsive, answers questions promptly, and handles everything professionally. When our tenants moved out, she conducted a thorough inspection and provided timely feedback. We highly recommend Nadia for anyone looking for a reliable and attentive property manager. We will recommend All Residential to our friends in the future for sure. And also a big thank you to Perry for being supportive and kind to us from the very beginning of our contract. Wish you all a Happy New Year
It is a pleasure to receive a good rating and kind words from you. Providing you with excellent service in managing your property is exactly what we have been working on these years. Merry Christmas and Happy New Year too!
Fantastic experience: Thank you Nadia for being such a great property manager and helping us always with all our queries. We never had any issues till date. Your the best
Thank you so much for your kind words! We’re thrilled to hear that your experience has been smooth and that Nadia has been able to assist you so well. Our team truly appreciates your feedback!
Fantastic experience: These guys have been great to deal with from a tenant perspective, particularly Nadia has always been very helpful and gets things done fast!
Thank you so much for the kind feedback! We’re thrilled to hear you’ve had a great experience, and we’ll be sure to pass your appreciation on to Nadia.
Negative experience: One of the worse real estate agencies in Wollongong. We had a terrible time with ARRE in wollongong during our stay. Onboarding agent was good but the property manager was horrible during the last few months of our stay. Emails were not answered with regards to roof leaks for months and ended up taking money for our bond due to the most difficult land owner we ever had regarding minor maintenance fixings which we are told the agent about when we ere leaving. We actual took the case to the tribunal due to the unfair treatment by the agent and his landlord. Stay away from ARRE if you can and afford.!
At the end of the tenancy the bond was claimed for damage and cleaning. You did take the owner to Tribunal, they awarded the owner all of the funds claimed for the damage and cleaning from the bond.
We recommend to all future Real Estate Agencies to be cautious in renting to this previous tenant of All Residential Real Estate.
Fantastic experience: I‘ve been with this agency for just over two years now, I’ve had a really positive experience throughout, and Nadia has been great to work with. She always responds promptly and she’s been very helpful whenever something needs attention. I would definitely recommend her and the agency to others.
Thank you for the 5-star rating! We’ve been dedicated to providing excellent service over the years, and we’re glad to see it reflected in your feedback.
Fantastic experience: There’s usually a stereotype about real estate agents, but Nadia has completely changed that for me. She’s approachable, quick to respond, and gets things done without any delay.
Thank you for appreciating our efforts by giving us a good review. It’s been a pleasure to help you.
Fantastic experience: Very positive experience with Nadia at All Residential Real Estate, she has been extremely helpful & friendly throughout our rental, and very supportive helping us to overcome a few hurdles.
Thank you for your lovely review! We’re so glad Nadia made your experience smooth and supportive.
Negative experience: Absolute joke of a Real Estate Communication = 0 Consideration= 0 Talk BS = 100 Do not trust this Real Estate
We don't have any record of having contact with you. Please call this number 02 4220 8003 to discuss more of your concern.
Fantastic experience: I personally like the property manager currently working at arre and she takes the tile to listen to anything you have to say. I have previously had negative property managers but I'm confident that you will be extremely happy and like the outcome.
Thank you for your kind feedback! We’re glad to hear you’ve had a positive experience with your property manager at All Residential Real Estate. Your confidence means a lot to us!
Fantastic experience: I recently had the pleasure of being a tenant with All Residential Real Estate and I must say that it was a fantastic experience. Nadia and Ben were both extremely professional, responsive and always willing to go the extra mile to ensure my needs were met. Their communication was always timely and clear, which made the rental process seamless and stress-free. They were also very accommodating and understanding when it came to addressing any issues or concerns I had with the property. I would highly recommend All Residential Real Estate to anyone looking for a reliable and trustworthy real estate agency. Thank you so much, Nadia and Ben, for your outstanding service and support throughout my tenancy. Your dedication to providing exceptional customer service is truly appreciated. Highly recommended!
Thank you for the 5-star rating. Stay safe!
Negative experience: My experience with All Residential Real Estate (ARRE) was unprofessional, unethical, and deeply disappointing from start to finish. During our tenancy, we experienced poor communication and questionable business practices. We never knew who our property manager was, emails and calls routinely went unanswered, and promised repairs (like balcony flyscreens) were ignored entirely. At one point, when we simply asked if we could negotiate a shorter lease (our lease was being renewed) as we were actively looking to purchase a property, ARRE ignored our calls and emails for weeks, then abruptly issued us a termination notice—over the Christmas period. This was a deeply distressing and unnecessary response to a reasonable request. Fortunately for us, we were able to directly speak to the landlords and sign a new lease. At the end of our tenancy—despite paying for a professional clean with a bond-back guarantee—ARRE refused to let our cleaner return to fix their perceived cleaning issues. I am aware there is no 'right to return', however, I have never had a real estate agent refuse this reasonable request. Following this, they then produced vague and inconsistent “invoices” from a suspiciously connected cleaning company, and charged us $300 without ever clearly stating what needed cleaning. We believe these charges were unjustified and unfair. We left the property in at least as good a condition as when we arrived and only chose not to pursue the matter with NCAT solely to avoid unnecessary time, stress, and inconvenience. In addition, when I attended an inspection for a property I was considering purchasing (unrelated to our rental experience), Perry Beebe was condescending and repeatedly explained basic property concepts to me in a patronising manner. In our opinion, ARRE treated us with a lack of respect, transparency, and fairness. Based on our experience, I would strongly caution anyone considering renting through them. I am thankful that we now own our own property and will hopefully never need to deal with ARRE ever again.
Fantastic experience: I have had an absolutely amazing experience renting through All Residential Real Estate Wollongong. From the very beginning, the professionalism, warmth, and genuine care shown by the team have been outstanding. A special mention goes to Nadia and Ebony, my property managers, who have been nothing short of fantastic. Their communication has always been prompt, clear, and friendly, and any issues or concerns during my tenancy were met with swift action and a solution-focused approach. It’s rare to find property managers who are not only efficient but also genuinely lovely to deal with – and Nadia and Ebony have both made the whole process stress-free and enjoyable. I truly appreciate the high standard of service, attention to detail, and the way they consistently go above and beyond to ensure everything runs smoothly. Renting through All Residential Real Estate has been an absolute pleasure, and I couldn’t recommend them more highly to anyone looking for a property in the Wollongong area. Thank you, Nadia and Ebony, for making this such a positive and seamless experience!
Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with our team. Nadia and Ebony will be so pleased to know their efforts made your tenancy smooth and enjoyable. We truly appreciate your recommendation!
Fantastic experience: Nadia has been a great property manager. She is always professional, helpful, and easy to communicate with. She’s responsive and takes care of things quickly. Really appreciate how smooth everything has been with her!
Thank you so much for the kind words! We're glad to hear everything has been smooth. It’s been a pleasure to help you.
Fantastic experience: I rented a house for many years through this agency. I have since moved, but my experience with them was always excellent and trouble-free. Nadia, the property manager there, has the right balance of caring for tenants and property upkeep generally, and also ensuring the interests of landlords are met. I truly recommend this independent agency to other responsible renters.
Thank you for your kind words! We're glad you had a great experience, and we’ll be sure to pass your feedback on to Nadia.
Fantastic experience: Nadia has been an excellent property manager for us. Good with communication and following up with tenants. We have owned our rental for 11 years and with ARRE is been vacant not more than 2 weeks at a time.
Thank you so much for your kind words! We're thrilled to hear that Nadia and the ARRE team have met your expectations over the years. We truly appreciate your continued trust and support!
Fantastic experience: Nadia was very helpful with the lease extension and always replied quickly to any questions or issues. She made the whole process easy and smooth. I really appreciate her support and quick communication. Great to work with!
Thank you for the great feedback! We're glad to hear that the process went smooth and easy. We’ll be sure to pass on your kind words to Nadia.
Fantastic experience: We’ve had a really positive experience throughout our time with All Residential Real Estate, and especially with Nadia Popovski. She’s been consistently professional, helpful, and quick to respond whenever we’ve needed anything. From sending reminders and documentation on time to handling general enquiries with care, her communication has been excellent. It's clear she genuinely looks out for her tenants. Really appreciate all her effort and support!
Thank you so much for your kind words! We’re thrilled to hear you’ve had such a positive experience, and we’ll be sure to pass your feedback on to Nadia.
Fantastic experience: Courtney Cathy and Nadia were instrumental in helping me obtain this unit. I have CPTSD and alot more so comprehension and articulation are a very real issue for me. So thank you so very much for assistance to do the paperwork and everything else as I didn't understand what to do. Pure professional people and excellent customer service. I have not been very well mentally and they were a immense help and support so thank you very much. For accepting people like me. Thanks so much. ❤️❤️❤️
Thank you for taking the time to leave a rating and share your kind words. Delivering excellent service has always been our top priority, and we're glad to know our efforts are making a difference.
Positive experience: Firstly I would like to acknowledge Amy Summers and her friendly and informative manner. Whenever viewing properties with Amy she has always been welcoming and willing to assist with any enquiry. She is a great advocate for ARRE. My overal experience with ARRE has been positive and I would recommend the agency.
Negative experience: DO NOT lease your property or rent a property through them!!! Absolutely disgracefully run company with incredibly poor communication and integrity. The company is largely run through overseas remote workers in the Phillipines who know nothing about your property. It then takes weeks of you chasing them up before you hear back from someone local. (I had several issues which took over 2 weeks before hearing back from anyone local and only heard back because I chased these up multiple times). This business strategy is clearly done to cut costs and save money however, as a result, you end up experiencing absolutely appalling customer service for your most expensive and valuable asset. As a rentvester, I rented half a duplex through this company and ended up moving into a property where the tenants that lived below (also leased through All residential real estate) would be smoking all day and night and then burning incense to mask the smell. I could not have any windows open at all as this was so bad. When trying to reach out to the property manager, as mentioned above, it would take over 2 weeks of me chasing them up and speaking with remote workers overseas before hearing back from anyone local. When I did hear back, the property manager just said ‘no one smokes below you’. ??? When I’ve then tried to contact them again to say I’m moving out and going to the rental tribunal, again, it took another 2 weeks of me chasing them up and speaking with remote overseas workers before hearing anything back. The owner, Perry, then said he would give me 2 weeks out of my 4 weeks rental bond as goodwill, however, months later, I haven’t received anything. When exiting the property, on the exit report, the owner now changed his tune and said that the property was left in a ‘dirty’ condition, when all the issues that were considered ‘dirty’ such as stains on the carpet, dust on windows etc were already shown as ‘dirty’ on the entry report when I moved in 1 month earlier. They also tried to claim on the exit report that I had damaged certain parts of the property, such as the front door and windows. However, they ended up revoking these claims as these were also very clearly shown to be damaged already on the entry report when I moved in 1 month earlier! Absolutely zero integrity and an incredibly poorly run company. Do yourself a massive favour and avoid this company at all costs!!
This tenancy was unusual where the tenant chose to break the lease after one month from the lease commencement for reasons which were entirely out of the control of the owner, therefore a 4 x week break lease fee was charged. The tenant did not apply to Tribunal. The tenant was invoiced for cleaning. There were some maintenance issues to be addressed when the property was vacant. They were not the tenant’s responsibility. We wish him well.
Fantastic experience: Nadia carried out the home inspection with exceptional professionalism and, politely engaged to understand any concerns .She showed genuine care in addressing repairs and ensured clear, respectful communication. Her attentive and proactive approach reflects a high standard of service in residential property care.
Thank you for appreciating our efforts by giving us a good review. We strive to offer you the best possible service experience.
Fantastic experience: I had a very positive experience working with this real estate agency for their professionalism and commitment to client satisfaction. I would especially like to commend Nadia, the property manager, for her exceptional service. Nadia was consistently responsive, attentive, and thorough in following up my case. She went above and beyond to ensure everything was handled efficiently and with great care. Her problem-solving attitude made the entire experience smooth and stress-free. Highly recommended for anyone seeking reliable and professional real estate services.
We would like to express our gratitude for taking the time to share your positive experience on behalf of Nadia. Nadia will continue to manage your property with the same diligence and efficiency. Thank you once again.
Fantastic experience: Ebony Bursic is my property manager as a tenant based at 23 Bligh St, Wollongong. She is so responsive, polite and professional and was always available to help me with any questions I had or help I needed. I would highly recommend Ebony Bursic at All Residential Real Estate. My experience was amazing! Thank you so much Ebony, you did a wonderful job!
Thank you for the 5-star rating! We have passed on the kind words to Ebony. We're glad that you appreciate our service.
Fantastic experience: Nadia has been an integral part of the team managing multiple rental properties I've lived in, and I couldn’t speak more highly of her. She has always been friendly, professional, and quick to address any concerns or needs. We truly appreciate all her efforts and are hopeful to be managed by All Residential again because of her exceptional service.
Thank you for appreciating our efforts by giving us a good review. We are happy to know that you are satisfied with our service.
Fantastic experience: All Residents Real Estate has been a fantastic experience from start to finish. Their team is professional, approachable, and truly understands what makes a property special. The homes they manage are in great condition, offering comfort and convenience in prime locations. I’ve appreciated their quick responses and dedication to keeping residents happy. If you’re looking for a reliable real estate group that puts people first, All Residents Real Estate is the way to go.
Your 5-star rating means so much to us. It’s been a pleasure to help you.
Negative experience: If you are looking to rent your property, you will be protected by the real state, however in my case, as a tenant the experience at the end of the lease was not the smooth one I’m used to. I have rented over 10 times in Australia and I have always been smooth and fair, however this time was not the nicest experience. 1. The agent who did the initial inspection report was as not the same person who did the exit report, therefore is very subjective from one person to the other, also the photos taken at the begging and at the end are very poor quality; Is difficult to judge from them. 2. Cleaning was an issue, when you are moving to a new place, you expect things to be clean, not sparkling or brand new as there is something called fair wear and tear, however all residential expected to have a brand new apartment and the place was clearly not new. Also items were left in the apartment from previous tenants or the owner and we left them there as we found them. All residential did not acknowledge this and just assumed the items were ours ( small things such as rubbish bin and a tool in the storage cage) 3. Inspections, all the group inspections were notified via email, except one which was a private one. I was in the shower and suddenly the door opened and there was an agent from All residential conducting and inspection. This was clearly a violation of privacy. I can prove this if required. 4. They sent me a bill for cleaning without any notification beforehand to agree on the bill or if I would like to send someone to correct the cleaning issues etc.. 5. Not clear communication, they do not answer to the emails, they just ignore you. Maybe some people have had a good experience with the Real Estate agency, however I have to say this was not my case. I would NOT recommend being a tenant with this agency.
Thank you for your review.
The property was left in good condition with only minor cleaning required. The only invoices issued were for the cleaning and the water usage. When a property is tenanted the agent attending inspections would buzz or knock prior to entering, sometimes this can be unheard which seems to have occurred while you were in the bathroom. We sincerely apologize for any inconvenience this may have caused. We do notify all tenants of the time and date of the inspections in attempts to avoid these situations.
We do welcome feedback from our tenants and wish you the best.
Fantastic experience: We a very happy & appreciate with all the work Nadia has done for us & our property at Mangerton. She has kept us updated with everything & checked after every job was completed if we had any questions. Thank you very much Nadia the real estate is very lucky to have an employee like you
Thank you for taking the time to leave this rating. We truly appreciate your trust in us to manage your property. Rest assured that our team will continue to ensure that your property is well taken care of.
Fantastic experience: Nadia provides excellent engagement with all matters related to the management of our property, ensuring the best outcome for landlord and tenant. Where a decision is required, Nadia ensures that we are provided recommendations based on current market trends to support an informed decision.
We are grateful for your trust in us for the management of your property. Rest assured that our team will continue to ensure that your property is well taken care of.
Fantastic experience: Thank you, Nadia, for taking such great care of our property. You’ve always responded promptly and provided effective solutions whenever we had any concerns. We truly appreciate your help, and I definitely recommend All Residential Real Estate.
Thank you for the high rating! We're glad that you appreciate all the hard work we put into managing your property.
Fantastic experience: Nadia Popovski was my property manager from ARRE and I can only highly recommend her to manage your property. She was very thorough in all her dealings with the property, inspections, outgoing reports etc. She answered all my questions that came up - promptly and took initiative when overseeing repairs, sourcing a new tenant and advising me when needed. I also like the fact ARRE provide weekly rental income as opposed to other agencies where its monthly. This helped managing the loan easier for me. I would definitely use Nadia again in the future!
Thank you for your kinds words and 5 star review. We are pleased to have been able to provide you with a service which exceeded your expectations from day 1 and look forward to being able to continue to manage your investment with your best interests in mind.
Fantastic experience: Nadia Popovski has managed my property in Wollongong for the past 5 years. During that time she has been wonderful to work with, providing excellent and prompt communication and advice and has always secured excellent tenants.
Your 5-star rating means so much to us. We're glad that you appreciate all the hard work we put into managing your property.
Fantastic experience: Friendly staff, specifically my property manager Nadia Popovski. I have been with them for a long time. And they provided nice service while attracting people and arranging the property in an appropriate way. Good job, guys.
Thank you Jack. I appreciate your kind words.
Fantastic experience: I am thrilled to have Nadia as my property manager! She has been incredibly professional, responsive, and helpful throughout my tenancy. Nadia always ensures any concerns are promptly addressed and goes above and beyond to make everything seamless. I feel lucky to have her managing my property and highly recommend her to anyone seeking excellent service. Thank you, Nadia, for making everything so easy and stress-free!
Thank you for appreciating our team's effort by leaving a good google review. We are happy to be of assistance.
Fantastic experience: My wife and I met Ebony Bursic at an open house recently. Ebony was polite, helpful and answered all of our questions with specific knowledge and details of the property without resorting to generic or dismissive responses which is what you may expect from others. Both my wife and I left commenting to each other about how refreshing is it to meet a real estate agent who has the clients best interests at heart. Thank you, Ebony. It was lovely meeting you.
Your 5-star rating means so much to us. We are pleased that our service is to your satisfaction.
Fantastic experience: On the afternoon of 24.08.2024, my partner and I attended a property inspection in Warrawong where we were greeted by Ebony Bursic on entry. Ebony took our booking name and invited us to let her know if we have any questions, and welcomed us to view the property. Upon exiting the property, we had a few questions. Ebony answered all questions with ease, and was very approachable both with her presentation and personality. We were very hapy with the service received, which is why we are confident in giving 5 stars to All Residential. Thank you Ebony for your amazing work!
Thank you for the kind words, especially to Ebony. We're always happy to help and assist you.
Fantastic experience: Ebony Bursic was friendly and helpful when I was finding a place to rent, along with the rest of the team at All Residential Real Estate. Very easy to communicate with and quick turnaround to sort things out.
Thank you very much for the 5-star rating. We are pleased that our service is to your satisfaction.
Fantastic experience: I can’t speak highly enough of Nadia Popovski. She has continuously gone out of her way to help me with all of my renting needs whilst a tenant and in navigating vacating and finding a new property. Dealing with her for the past 4 years has been an absolute pleasure and I’m so grateful for her kindness, professionalism, expertise, promptness and support. She has gone above and beyond. Thank you Nadia and team!
Thank you for the 5-star rating and the kind words. Providing you with excellent service is exactly what we have been working on these years.
Fantastic experience: Nadia has been helpful and dilgient with my issue regarding my rental. She has provided a solution to solve a problem I was having. Many thanks!
Thank you for appreciating our efforts by giving us a good review. We are happy to be of assistance.
Positive experience: Ebony Bursic was present and helpful with questions during the rental inspection. Contact with the All Residential Real Estate has been quick and easy! So far it’s been a smooth transition into the property.
Thank you for your great review, Bec! We are pleased to hear you had a smooth transition into your new rental. If there is anything we can do further to obtain a 5 star, please let us know!
Fantastic experience: Ebony Bursic was incredibly helpful during the open home for our new property. She explained everything clearly and had a great attitude throughout the process. Ebony demonstrated excellent knowledge and understanding of the property, and her ability to handle all our questions and concerns with ease was impressive. Her professionalism and friendly demeanor made the experience enjoyable and informative. Highly recommended!
We appreciate the 5-star rating. It’s been a pleasure to help you.
Fantastic experience: From the very first meeting with Ebony, I was impressed with the professionalism and knowledge provided during the inspection of a rental. Not only was Ebony polite and respectful to everyone in attendance, but she also took the time to answer all of my 16 year olds questions which made him feel extremely happy and confident that it could be the property for us. Ebony also took the time to explain what was required for an application if we wished to progress so that we could lodge it as quickly as possible. I would absolutely recommend ARRE for leasing as they have communicated with us every step of the way and if you need knowledge and decency in your leasing agent, then Ebony Bursic is a gem!
It is a pleasure to receive a good rating from you. Providing you with excellent service is exactly what we have been working on these years.
Fantastic experience: I have had the pleasure of working with Nadia Popovski from All Residential Real Estate Pty Ltd, and I must say, her professionalism and promptness are truly exceptional. Throughout our interactions, Nadia has consistently demonstrated a keen attention to detail and a proactive approach to resolving issues. Whether it was coordinating with cleaners, handling maintenance issues, or simply providing timely updates, Nadia has shown exemplary dedication to her work. I highly recommend Nadia for her outstanding service and dedication. It's rare to find someone so committed and efficient in property management. Thank you, Nadia, for making this experience so positive!
We are pleased that our service is to your satisfaction. Thank you for the kind words, especially to Nadia.
Fantastic experience: I am writing this feedback in regarding to be a tenant at 3/149 mount keira . Being a new tenant who found a nice and suitable property make me very cheerful and pleasant. I am very appreciated and grateful to Ebony who has helped me to found this very nice property. Ebony from All resident real estate is very nice and enthusiastic to the clients. She was very punctuated and make me feel very welcomed on inspection day . I would recommend All resident real estate for who looking for the rental property in general and in personal, Ebony is a very nice and kindly for the clients Thank you so much
Your 5-star rating means so much to us. Thank you for appreciating our team's effort by leaving a good review.
Fantastic experience: The company has been professional in dealing with complicated rent-related activities. When documents needed changing the process was smooth, with the electronic signing, very convenient. When it came to things like noise or leaks the contact person was immediate to respond, and super-helpful in general. Nadia Popovski specifically went beyond what would be required to investigate my issue. Thank you
Your 5-star rating means so much to us. Providing you with excellent service is exactly what we have been working on.
Fantastic experience: The All Residential Real Estate software is fantastic! It's super easy to use and makes managing my lease a lot simpler. I love how quickly any issues get sorted out, especially with the help of the manager I’ve been working with, Nadia. She helped me sort out my lease duration problem so quickly and smoothly. Really impressed with the service!
Thank you for appreciating our team's effort by leaving a good google review. Your 5-star rating means so much to us.
Positive experience: I recently had the pleasure of working with All Residential Real Estate for our new rental house. I couldn't be more satisfied with their Service. Our agent was Ebony and she was knowledgeable, professional, and attentive. She guided me through every step of the process with ease and ensured all my questions were answered promptly. Her dedication to finding the perfect property for me was evident, and I truly appreciated her honest advice and insights. I highly recommend All Residential Real Estate to anyone looking for a reliable and efficient real estate services.
Thank you for your excellent review, we appreciate your recommendation for anyone looking for a reliable and efficient Real Estate Agency. We are available for any questions or maintenance issues that may arise with your tenancy. Thank you once again.
Fantastic experience: Ebony was lovely and very transparent with us about the condition of the house and also the landlords expectations for lease duration. Poor girl had twisted her ankle on rained out surface, prior to our arrival and still carried on like a trooper, we wouldn’t have known this by her professional manner, but she gave it away with her limp. Thanks Ebony, hope your ankle healed ok!
It's wonderful to hear such positive feedback.We'll pass on the kind words to Ebony, and I'm sure she'll appreciate your well wishes. Thank you for sharing your experience!
Fantastic experience: Ebony was great! We were able to get the info we needed for a quick decision. Picking up keys was very straightforward.
It is a pleasure to receive a good rating from you. Thank you and good day!
Fantastic experience: I had the pleasure of meeting Ebony from All Residential Real Estate during an open home inspection, and I was thoroughly impressed with her professionalism and attention to detail. Her commitment to providing excellent service is evident, and I believe she truly values the satisfaction of her clients. I highly recommend Ebony for her outstanding service and dedication.
We appreciate the 5-star rating. Thank you for appreciating our team's effort by leaving a good google review.
Fantastic experience: Thanks to all residential for a smooth letting in. Especially Ebony Bursic, very professional, helpful and lovely to speak to. Assisted us with extra inspection and lent me a hand when I needed!
Your 5-star rating means so much to us. We are pleased that you are satisfied with our service.
Fantastic experience: I had the pleasure of viewing my current room with Ebony Bursic, who made my transition to Uni accomodation much easier. I could have a genuine interaction with her, while still receiving a quality open room inspection. I thoroughly enjoyed my interaction with Ebony and am pleased with her service.
We appreciate the 5-star rating. We're always happy to be of help.
Fantastic experience: Very impressed with All Residential Real Estate's service, especially Ebony's professionalism during my recent property viewing. Thanks for helping me find a new home!
Thank you for the high rating. We are pleased to hear that you are satisfied with our service.
Fantastic experience: It was a smooth experience with the team. Was leasing out an house for more than a year. Bills were prompt. Nadia Popovski was very supportive throughout the tenure with checks and services whenever needed :)
Thank you very much for the 5-star rating. We are happy to be of assistance.
Fantastic experience: Hi, I am Alen from 4/18 mangerton rd . I am posting this on behalf of other residents living in the premises. Ebony Bursic at All Residential Real Estate provided us with exceptional service during our recent property viewing. She was professional, knowledgeable, and very accommodating, making the entire process smooth and pleasant. Ebony's approachable demeanor and dedication to her clients were evident from our first interaction. We highly appreciate her efforts and recommend her to anyone looking for a reliable and efficient real estate agent. Her commitment to both tenant and landlord satisfaction makes her a standout in the industry. Thank you, Ebony, for such a positive experience.
Thank you for appreciating our team's effort by leaving a good google review. It's been our joy to assist you.
Fantastic experience: Ebony Bursic really helped me rent a wonderful apartment with my daughter) she is a pleasant smiling girl who showed me everything in this apartment and I did not regret my choice and it was successful) Thank you Ebony for your wonderful work!
Thank you for the 5-star rating. We have passed on the kind words to Ebony. We're always happy to be working with you.
Fantastic experience: It has been a pleasure dealing with Nadia. She has been very helpful and informative during my tenancy with Arre.
Your 5-star rating means so much to us. We are happy to be of assistance.
Fantastic experience: Nadia has a very good reputation here at 34 Newcastle street and is very well liked. When asked to do something for us or fix it she cannot get it organized quick enough. Regards Chris 3/34 Newcastle
It is a pleasure to receive a good rating from you. We're glad that you appreciate all our hard work.
Fantastic experience: My partner, younger sister and myself are all current tenants under the management of this agency. When inspecting properties and organising signing paperwork the entire team was incredibly helpful. Additionally, Ebony Bursic was amazing to deal with! She was very personable and helpful when we inspected multiple properties and has continued to be a helpful member of the ARRE team since.
Thank you for taking the time to leave this rating. We are pleased that you are satisfied with our service.
Fantastic experience: Hello I just like to say that Nadia Popovski has been looking after us for now for a quite a while and every time we've had a maintenance issue it's been dealt with straight away we are really happy and give her a hundred percent satisfaction thank you so much also returns our phone asap
Thank you for appreciating our team's effort by leaving a good google review. We are happy to be of assistance.
Fantastic experience: I recently exited a rental property with All Residential. I must say that Nadia and Luke both did their best to find a resolution and happy medium when it came to the finalisation of the lease and the exit condition report. Initial discrepancies were dealt with quickly. Nadia and Luke were great people to interact with and I would gladly rent a property through them again.
Your 5-star rating means so much to us. It’s been a pleasure to help you.
Fantastic experience: Ebony was so helpful. She really listened to what we were looking for and showed us an option which was perfect. She then explained the application process and supported us all the way. Highly recommend her!
Thank you for the high rating. We're glad that you appreciate our efforts in providing you good service.
Fantastic experience: Ebony was a very inviting when showing us around our new house. She answered all of our questions and explained the details of the house. I would highly recommend ebony to anyone who is looking to rent
Thank you for taking the time to leave this rating. We're glad that you appreciate the service we have provided.
Fantastic experience: We have recently become a client of ARRE and are super happy with the service. Ebony Bursic showed us several homes and was courteous and helpful. She took the time to understand our needs and find us the most appropriate rental home, in a very busy market at a very busy time of the year! I felt like she really took note of our unique situation and helped us through the process really well.
Your 5-star rating means so much to us. It's been our joy and pride to assist you.
Fantastic experience: I had a fantastic experience with Ebony Bursic from All Residential Real Estate. Her professionalism, dedication, and attention to detail truly set her apart. I highly recommend her services to anyone in need of a reliable and knowledgeable real estate professional.
Your 5-star rating means so much to us. Providing you with excellent service is exactly what we have been working on these years.
Fantastic experience: I’ve recently rented out a property from here and have loved the support I received from everyone. When viewing the property Ebony was welcoming, lovely and very informative. I’ve really appreciated all the work that’s been put in to making my move as easy as possible.
Thank you for taking the time to leave this rating. We are pleased that you are satisfied with our service.
Fantastic experience: I recently had the pleasure of meeting from Ebony Bursic in a home inspection, and I must say that her professionalism, attention to detail, and genuine dedication truly set her apart. From the beginning of our interaction to the resolution of my queries, Ebony exhibited an impressive level of expertise and commitment to ensuring a positive customer experience. At the end, i rented the home. so thank you Ebony Bursic for your kind words.
Thank you for appreciating our team's effort by leaving a good google review. It’s been a pleasure to help you.
Negative experience: The treatment of my partner was absolutely shocking. False accusations and the harassment was shocking to see. Now not supplying complete tenancy ledger is very unprofessional. Absolutely shocked and has put me off ever renting with this company. Much better quality of rental companies in Wollongong I would recommend over this one. Feel that half of the good comments on here are from robots. Really need to look at your ethos as a company.
It is unclear in what you are referring to. We are assuming that we have provided a rental reference for your partner and they are not happy with the reference. When a Real Estate Agency request references, our references are truthful. We invite you to call the office to better understand the circumstances.
Fantastic experience: Nadia from All Residential Real Estate has been an absolute pleasure to deal with, making signing my new lease, a seamless and easy process, very professional, and I could not ask for better help. Always happy to help and promptly replies to any inquiries I have had Thank you, Nadia I look forward to building a long, successful relationship with the agency.
Thank you for appreciating our team's effort by leaving a good google review. We're always happy to be working with you.
Fantastic experience: Dear Nadia, I’m incredibly pleased with the service I receive from Nadia with my property. She resolves any issues I face within limited amount of time and ensure I get the best service possible. All my queries are always answered and I’m satisfied with the service provided.
Thank you for appreciating our team's effort by leaving a good google review. We are pleased that the management of your property is to your satisfaction.
Fantastic experience: It has been a pleasure working with Nadia as our real estate leasing agent. As a renter, it’s often difficult to be heard and supported as the owners are the official client. Nadia was compassionate and supportive during a recent situation and over several emails. She not only displayed professionalism and integrity in her communication with us addressing a concern from the owners, but also listened to our response and needs without bias and approached the owners on our behalf which resulted in a positive outcome for all. Nadia is a credit to her agency and her profession. Thank you.
We appreciate the 5-star rating and the kind words especially to Nadia. Rest assured that our team will continue to ensure we provide you with excellent service.
Negative experience: Left the at the end of lease asked if I could pay week by week said they couldn't let me pay week by week to let me find another place , but billed me day by day to sute them. Left the house reasonably clean with the stove top with minor scratches wearandtear received the end lease clean and someone with a key has came along and smashed the bottom left corner (the most uesd) corner. I Don't trust them take pictures people.
The owner required that you be on a fixed term lease due to their insurance and financing. When you vacated the property should have been returned to the same standard of cleanliness as per the ingoing condition report which you signed at the beginning of the tenancy. The corner of the stove was broken during your tenancy and the amount of damage was beyond fair wear and tear.
Negative experience: Shocking experience. Inflexible, intolerable staff, systems and been totally abused as long term tenants. DO NOT RECCOMEND - Now disputing bond on false pretenses as the final kick in the teeth. Also, did countless inspections on our property during our tenancy with NO compensation, demanded a rental increase and promised to not conduct inspections over Christmas and reneged on all!
Hi David
Our team is very fair and polite. They also are very knowledgeable of the details in the Residential Tenancy Act. At the beginning of the tenancy you signed a detailed condition report. The property is supposed to be returned in the state it was provided to you allowing for fair wear and tear. There were many issues that need to be addressed as were reported to you in the outgoing condition report that were well beyond fair wear and tear. There is also 2 cubic metres of your furniture and 3 mattresses which you have left on the footpath. Therefore the owner is entitled to compensation. You claimed the bond, in the full knowledge of the outstanding issues, so the owner is disputing the return of the bond to you.
Fantastic experience: Exceptional Real Estate Agent. All Residential I recently had the pleasure of selling an apartment with Perry and cannot recommend him highly enough. From start to finish, he kept me up-to-date, giving sound advice along the way, making the whole entire process, smooth and stress free. What truly sets Perry apart from others was his exceptional communication skills. He was only ever a phone call away and was always able to answer my questions and promptly returned calls and emails. I’m grateful for Perry’s expertise and support and will definitely be reaching out to the All Residential Realestate team for future real estate needs.
Thank you for your kind words. We appreciate the opportunity to manage and sell your property. Best wishes.
Fantastic experience: The best real estate agents in Wollongong. Complaints can be made very easily via the app. They are very responsive to complaints. The staff are kind and friendly. The properties are well managed and reasonably priced.
Thank you for appreciating our efforts by giving us a good review. Have a great day!
Fantastic experience: Because I live in Sutherland, and because of my work hours, I find it difficult inspecting my property in Corrimal St Wollongong. Nadia Popovski, from All Residential, has been an immense help. She picked up many problems that the tenants or Strata were responsible in repairing or cleaning. Thank you, Nadia, for your hard work, I feel you are an asset to the company, and will recommend your services to anyone.
Thank you Lawrence for your wonderful feedback. We appreciate your recommendation. Best wishes.
Fantastic experience: I highly recommend Nadia for your property management needs. The service she provides is nothing short of excellent. She communicates consistently and is thorough with inspections. Thank you again Nardia.
Your 5-star rating means so much to us. We are grateful for your trust in us for the management of your property.
Fantastic experience: I have been a tenant with All Residential Real Estate for close to 10 months now and am about to resign my new lease for a further 12 months. I have been helped incredibly by Nadia Popovski who not only assisted me with my lease renewal but navigated an agreement between myself and the owner that was mutually beneficial. Nadia's advice and support was greatly appreciated. Thank you.
Your 5-star rating means so much to us. We have passed on the kind words to Nadia. We aim to continue to deliver outstanding service.
Fantastic experience: I have been a tenant for 3 years and have always found Nadia to be helpful, prompt and pleasant in any interaction we've had. I would recommend her to anyone seeking to rent in Wollongong, thank you Nadia you've been a pleasure to have as my agent.
It is a pleasure to receive a good rating from you. We have passed on the kind words to Nadia. We hope to continue to provide excellent service.
Fantastic experience: After the owner of my unit approved installing air conditioning, Nadia Popovski not only quickly arranged quotes, but also assisted the Strata Management Committee in moving things along, after approval seemed to be bogged down. Nadia certainly appears to be very professional and thorough. Customer service is a pet interest of mine, and ARRE stands out, in my opinion.
Thank you Barbara for your kind words, we value you as great longstanding tenant. Providing you with excellent service is exactly what we have been working on these years.
Fantastic experience: Nadia has been a pleasure to deal with from the onset and has been very responsive to my emails. I would recommend anyone looking at renting a property to get in touch with Nadia for your rental needs.
Thank you Alyson for the wonderful feedback. We are happy to hear you are feeling valued as all our clients should feel. We will pass this feedback on to Nadia.
Fantastic experience: From my first meeting with Perry and then through the on-going interactions with Nadia, All Residential Real Estate has been nothing but professional in their work. Nadia, in particular, has been wonderful in her communication keeping me fully in the loop of what is happening. I couldn't be happier with the final outcome for my property.
Thank you for the wonderful feedback and review. We were so happy to be able to assist you in your real estate journey.
Fantastic experience: I highly recommend All Residential Real Estate. To Nadia, I really admire your work ethic. You are a great communicator to your customers. You’ve dealt all issues professionally. Cheers to more success!.
Thank you for the kind words especially to Nadia. We are pleased that you are satisfied with our service.
Fantastic experience: Excellent service and communication, it's been wonderful dealing with Nadia for managing my property. After 3 years of average service from a big name local agency I decided to make the switch when the previous property manager did not make any attemps to resolve an ongoing issue with my difficult tenant. So glad I made the switch.
Thank you Maggie for the feedback, we pride ourselves on exceptional customer service and it is fantastic when we hear how much of an impact we have.
Fantastic experience: The team at All Residential have consistently been fantastic, reliable and professional. I've loved how well their IT systems makes keeping up to date with the process easy and supports their efforts to keep me well informed. They get me great tenants at good (fair) rates.
Thank you, Chris for the feedback. We are glad you found the software was user friendly and you were happy with our tenant selection.
Fantastic experience: Nadia, Catherine and the whole ARRE team did a superb job to find new tenants for our unit, keeping us updated on every step. They were a joy to work with and we will certainly use their services in the future.
Thank you, Peter for your kind words. We are glad to be of assistance and make the process stress free as possible.
Fantastic experience: Kayla had great knowledge of what the landlord was looking for, gave me a history of the property and asked all the right questions to ensure this was the right property for us. It’s been many years since I have been in the rental market, and was feeling a little overwhelmed. Dealing with Kayla at All Residential today put my mind at ease. She took the time to talk me through everything and gave me some great advice. I know how busy property managers are and was so appreciative of her going the extra mile for me.
Thank you for taking the time to leave this rating. We're glad that you appreciate all the hard work we put into providing an excellent service.
Fantastic experience: Ruan Pieters has managed our Wollongong property twice over the last 6 years. He and his team have always made me feel confident that all is being looked after with minimal input from me. Our property was rented for a very good price and I was impressed by the tenants that were selected. Never a problem! And as a bonus, he is a lovely bloke.
Hi Dianne, it has been a pleasure working with you both of the years and if you ever have any questions you know where I am. - Ruan
Fantastic experience: The team at ARRE have been very helpful and professional with the management of my property. Perry, Nadia and team are always available and willing to assist and negotiate circumstances as they arise and have been very pleasant and respectful toward ourselves and our tenants in the process. Thank you!
Thank you Enzo for firstly taking the time to leave us a 5 star review and secondly for your kind words. It is our absolute pleasure to be able to assist you in all aspects of the management of your property.
Fantastic experience: All Residential Real Estate have managed our property since 2017. Their support over the years has been much appreciated and Ruan Pieters in particular has been brilliant. All Residential is responsive to our needs, they keep in regular contact, provide fantastic service to our tenants. Whenever we have had any concerns they have addressed those issues with urgency and to a suitable conclusion.
Hi Peter, thank you very much for the kind words. It has been an absolute pleasure working with you over the years and if you ever need anything in the future please do not hesitate to get in contact with us.
Positive experience: David is a great property manager. He is easy to communicate with. Very clear, listens and is open to tenant suggestions. He went above and beyond for me with dealing with a challenging landlord. He has been one of the best property managers I have had while living in NSW.
Thank you for your kind words. We are pleased to be able to assist you along the way with your tenancy.
Negative experience: I was renting through All Residential a couple of years ago and feel it is important for future tenants to know what they are signing up for. From day one we should have seen the red flags and ran immediately. Upon arriving to inspect the property for the first time, our “lovely” property manager who I won’t name was smoking a cigarette in the front yard and promptly discarded it in the garden as we arrived (Note that they claimed part of our bond due to cigarette butts in the garden even though we don’t smoke). Throughout our lease we had multiple issues with the property e.g. leaking taps, faulty appliances, mould and more, all of these taking weeks and weeks to resolve. The only time prompt action was taken, was when we threatened to take it further. On one occasion, our property manager was ignoring our email for weeks and it wasn’t until we emailed the managing director of the business that we finally got a response. I think All Residential Real Estate need to review the way they present themselves as a business. Some of the responses to critical reviews display a MAJOR lack of ownership and professionalism. I expect a snarky reply to this review however I can only hope things have changed since our experience. I will be actively avoiding any properties being leased through All Residential Real Estate in the future and I urge others to consider doing the same. Update: the response below is exactly how I expected this business to respond. All Residential actually gave us an excellent reference when applying elsewhere. We had absolutely no issues seeking a much better rental through McGrath. I would suggest you understand who you are replying to before you simply dismiss me as a disgruntled renter who received a bad reference from you. Thanks for the good reference by the way :) Second update: your updated response is baffling - you claim to not rent furnished properties yet… you leased a furnished a property to me? I assume you’re new, might have to go over the records a little bit. You can continue to claim that I am just a disgruntled tenant who received a bad reference to you but you are very wrong there. I have a close relationship with our new landlords who informed us of your very positive reference. Please do better in the future.
Reply update: We don't understand this person's motives. We do not provide good references for tenancies where we've had to claim their bond.
This review was left after this tenant applied for another property and when we were contacted for a reference, we said that we would not rent to them again. We don’t deny there was maintenance required at the property. This is normal for any home. However, in handling the maintenance we are at the mercy of the landlord because we never organize maintenance without their approval. But regarding faulty appliances, that could not have happened as we do not rent furnished properties. Unfortunately, mould is on the increase during those years when there have been unprecedented large amounts of rain.
Fantastic experience: Highly recommended David. He’s the best property manager that you could ever ask. He’s professional, friendly and efficient service made my renting experience so delightful. I would give him more stars if Google allows me ☺️☺️
We have passed on the kind words to David. It is a pleasure to receive a good rating from you.
Fantastic experience: David from All Residential Real Estate has been a fantastic agent for us. He is proactive and prompt when following up any requests we have and is always friendly and happy to assist. Thank you to David and the team!
Thank you for appreciating our efforts by giving us a good review. Rest assured that our team will continue to provide excellent service.
Fantastic experience: Kayla was extremely friendly but still professional while I was inspecting the property. Her attention to detail & property knowledge was exceptional. She is an asset to ARRE
Thank you for appreciating our efforts by giving us a good review. We have passed on the kind words to Kayla.
Fantastic experience: Perry, Kate , Adrian & team were all very approachable during the property purchase process. From the first greeting to the end exchanging of contracts, everything was pleasant & relatively easy. Will be looking forward to having the team at ARRE manage the property upon settlement. Many thanks~Andrew.
We appreciate the 5-star rating. It's been our joy and pride that you have chosen us to manage your property.
Fantastic experience: Very helpful. Advised us was running a bit late to appointment, which was appreciated (as this is uncommon). Unfortunately this property wasn't right for us, but we'd be happy to go with this real estate again.
Your 5-star rating means so much to us. We are happy that you are satisfied with the service we have provided.
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