Stone Real Estate Illawarra
Information about Stone Real Estate Illawarra
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Stone Real Estate Illawarra is your trusted real estate agency in Wollongong, dedicated to delivering five-star service to all our clients. We understand that every transaction is a journey, and we ensure that it is exceptional in every aspect.
We excel in achieving results faster through our up-to-the-minute database, which allows us to identify current local buyers and those looking to move into the area. This approach increases competition among buyers, thereby raising selling prices.
Our marketing strategy is tailored, avoiding a generic approach. We use weekly buyer statistics to effectively adjust our campaigns, ensuring you only spend on what truly works. Furthermore, our team combines expertise in sales, marketing, and customer service to deliver the best possible outcome with complete transparency at every step.
Our comment from Agencias Inmobiliarias about Stone Real Estate Illawarra:
Stone Real Estate Illawarra has earned a stellar reputation among both buyers and tenants for its exceptional service, professionalism, and genuine care throughout the entire real estate process. Many clients have praised Jamie Pereira for his outstanding performance in selling properties, providing expert guidance on pricing and marketing that resulted in sales exceeding expectations. Tenants have expressed satisfaction with the friendly and responsive nature of the property management team, with particular commendation for Hayley Clark, who is noted for her dedication and clear communication.
The company emphasizes transparency and efficiency, ensuring clients feel informed at every step. Several reviews highlight the proficiency of agents like Darnell, Abbey Tilden, and Barbara Cooper, who have been recognized for going above and beyond to facilitate smooth transactions. Whether it comes to handling property purchases or management issues, clients have repeatedly acknowledged the exceptional responsiveness and professional integrity demonstrated by the team.
However, there have been occasional concerns from users regarding specific incidents or administrative errors. While some clients experienced miscommunication or delays in addressing maintenance requests, the majority of feedback reflects a deep appreciation for the team’s overall dedication and service level.
In conclusion, Stone Real Estate Illawarra stands out in the industry, offering an extensive range of services with a focus on customer satisfaction. Their commitment to providing professional, friendly, and transparent service makes them a recommended choice for anyone in the Illawarra area looking for real estate solutions.
Stone Real Estate Illawarra: Reviews
Fantastic experience: We had an outstanding experience selling our property with Jamie. He was professional, knowledgeable, and proactive throughout the entire process. His expert guidance on pricing, marketing, and presentation was spot on, resulting in a sale price far better than we expected. Communication was seamless, keeping us informed at every step. We couldn’t be happier and would highly recommend Jamie Pereira to anyone looking to sell their home.
Thank you, Stephen, for your positive feedback on your experience with Jamie and the team. We greatly appreciate your business and hope to be of assistance to you in the future.
Fantastic experience: I’ve been a tenant with Stone Illawarra agency for nearly 3 years and have had a really positive experience. The team is professional, friendly, and easy to communicate with. A special thank you to Hayley, who has always been helpful, responsive, and a pleasure to deal with. Highly recommended!
Thank you, Aleksander, we greatly appreciate your positive review.
Fantastic experience: Thank you for making things so easy for me. From beginning to end you all acted fast and efficiently. I really do appreciate all you've given. Special thanks to Darnell for guiding us thrrough this process. Bests to you all, Jason.
Thank you, Jason, your 5-star feedback is greatly appreciated.
Fantastic experience: We have worked with Darnell and his team on other projects and recently appointed him to manage the sale of three newly completed homes in Appin. His strategic advice on launch timing, strong market knowledge and consistent accessibility ensured the campaign was well executed from start to finish. Darnell represented our interests professionally and negotiated excellent outcomes. We value the partnership and look forward to working together on future projects.
Thank you Bellriver Homes for entrusting us with the sale of your properties. We thank you for your business and look forward to being of assistance and service to you in the future.
Fantastic experience: Barbara Cooper demonstrated outstanding knowledge of the market, clear and consistent communication, and genuine dedication to achieving the best outcome. Our property sold the day after the first open thanks to her preparation and tireless work, ensuring we secured the right buyer, not just a quick sale. She supported us through every stage of both selling our house and purchasing a new apartment, making a stressful process feel smooth and manageable. We’d choose her again without hesitation.
Thank you, Barbara, for not only your exceptional feedback, but your business and support of Stone Real Estate Illawarra.
Fantastic experience: Abbey Tilden from Stone Real Estate was fantastic during our property purchase. Friendly, professional, and very responsive, she kept us updated and made sure nothing was too hard. Highly recommend Abbey.
Thank you, Adrian, we sincerely appreciate your business and positive feedback.
Fantastic experience: It’s not very rare to find very stringent property managers in Australia who make the already hard life of tenants especially those who have moved from abroad more harder . But Stone agency Illawara were surprisingly fair both for owner and tenants. Hayley Clarke was managing my tenancy and I had pleasant experience doing business with her. I thank her and the agency and wish them well.
Thank you, we greatly appreciate your positive feedback.
Fantastic experience: Excellent service, quick with responses, professional and got us an amazing result.
Thank you, Matthew. We greatly appreciate your business and review.
Fantastic experience: We just bought a house with Stone and the service was great. In particular Abbey Tilden was amazing, she went above and beyond to help us with the transition and made the whole process so easy. Thank you Abbey.
Thank you, Mary, for your 5-star feedback. We are grateful that your experience was a positive one.
Fantastic experience: Emma was an excellent property manager for us as tenants. We rented with Stone Real Estate Illawara over five years, and we couldn't be happier with having Emma as our manager. She was eminently dependable, transparent, and professional.
Fantastic experience: Great experience with Stone Real Estate. Hayley was friendly, helpful, and quick to respond. She was very professional throughout the tenancy, always handling repairs and issues promptly, and very helpful with any queries. Overall, an excellent experience.
Thank you for your 5-star review! We are grateful for our amazing team and appreciate our clients acknowledging their wonderful service.
Fantastic experience: Highly recommend Hayley and team, very easy communication and super efficient.
Thank you for your 5-star review. We appreciate your support.
Fantastic experience: Jake helped us list our house, the house was rented really fast at good rate. House was presented very nicely in marketing. He is fantastic and professional. So responsive and easy to communicate to. I have experiences with other real estate agents previously. Jake and stone really impressed me! I highly recommend him!
Thank you for your 5-star review and your business. We look forward to continuing to provide you with great service.
Fantastic experience: Raffaele is an outstanding Real Estate Agent. He kept us informed at every stage of the campaign with clear explanation and updates. His attention to detail in presenting our house was awesome and his communication and transparency with buyers and with us was very clear and professional. I would highly recommend Raffaele to anyone selling or buying a property.
Thank you, Paul, your feedback is greatly appreciated and thank you for your business.
Fantastic experience: We purchased an investment property in late December. Despite the tight turnaround before the Christmas break, the team at Stone were amazing in helping us prepare our property, and finding a tenant within less than a week of us listing it on the market. I particularly want to thank Jake and Kara, who both were super supportive and went above and beyond in helping us. We cannot reccomend Stone Real Estate enough to anyone looking for property management in the Illawarra area.
Thank you for your positive feedback on your experience with our team, we greatly appreciate your business.
Fantastic experience: We couldn’t be happier with Hrriett Saunders. She was authentic, tenacious, and achieved a great result selling our property in very challenging conditions. Hariett is both highly professional and genuinely empathetic, making the whole process feel supported and stress-free. The team at Stone Real Estate were equally professional and fantastic to work with, highly recommended.
Thank you, Melinda, your feedback is greatly appreciated. Thank you for your business and we look forward to being of service to you in the future.
Fantastic experience: One of the best real estate in south coast. The team of stone rental doing a great job for me. As a vendor im glad to have them as my agent. Specially Kara shipp
Thank you, Sam, we look forward to continuing to provide you with outstanding service.
Fantastic experience: We rented a property through Stone, and Charli was our property manager. She was an absolute pleasure to work with — I couldn’t think of anyone better. Thank you, Charli!
Thank you Chloe.
Fantastic experience: We’ve had a great experience renting a property for the last 4 years. The property management team, particularly dealing with Hayley, has been professional, responsive, and easy to deal with throughout our tenancy. Any maintenance or repair requests were handled efficiently and promptly, which made a big difference and gave us real peace of mind. Property inspections were straightforward and well organised, with clear communication and flexibility that made the process easy and stress-free. Overall, it’s been a very positive rental experience, and we would happily recommend to others.
Thank you for your positive feedback, Melinda. We greatly appreciate your recognition of our amazing team.
Fantastic experience: Matthew K. help us buying und selling our place in a very professional matter. Great area knowledge, fast and friendly. We don’t regret choosing Stone real estate.
Thank you, Alex, we appreciate your business and positive feedback.
Fantastic experience: If selling and you want service, reliable regular updates and a feeling the market has been well and truly tested to the max in a professional and thorough manner then I can highly recommend Darnell. We sold a duplex at East Corrimal through Darnell after having experienced very disappointing service with another well-known local agency, Darnell was a breath of fresh air for us. He knows the local market and is on top of everything going on in the district. Would not hesitate to use again.
Thank you for your feedback and business Tony, very much appreciated.
Fantastic experience: A special thank you Kara Shipp and her team at Stone RE! Kara in exactly what everyone seeks in a Property Manager. She is attentative, polite, well-spoken, helpful, hardworking and dedicated... as well as having an extreme wealth of valuable knowledge and experience! Thank you Kara and Stone RE!
Thank you for your wonderful review and feedback on your experience with our Property Management team.
Fantastic experience: Buying through Barbara Cooper was a wonderful experience. She explained everything to us clearly and made the process very simple. She was so helpful whenever I was confused by the process. She was incredibly efficient at getting things done but mostly a pleasure to deal with. I would highly recommend her to anyone. Thank you, Barbara!
Thank you, Anna and congratulations, on your purchase. Wishing you all the best for the future.
Fantastic experience: On behalf of Danny Boyle Fencing, I would like to extend our sincere appreciation to Stone Real Estate Illawarra, and in particular to Property Manager, Hayley. Working with Hayley is an absolute pleasure. Her professionalism and dedication shine through in every interaction. Some key qualities I have experienced include: Clear and timely communication – Hayley consistently keeps us informed, ensuring that all parties are on the same page. Seamless service delivery – From initial contact through to completion, the process has been smooth and well-coordinated. Patience and understanding – Hayley takes the time to listen, explain, and guide, which makes complex matters feel straightforward. Reliability and consistency – We can always count on her to follow through and manage details with care. Proactive approach – She anticipates needs and resolves issues before they become challenges. Warm and approachable manner – Hayley balances professionalism with genuine kindness, making collaboration easy and enjoyable. Her ability to manage tasks efficiently while maintaining such a personable and supportive style has made our partnership with Stone Real Estate Illawarra truly outstanding. We highly recommend Stone Real Estate Illawarra, and we are grateful to Hayley for setting such a high standard of service. Danny Boyle Fencing
Thank you, Boyle Fencing, for providing this exceptional review and feedback on your experience with Hayley and the team at Stone Illawarra.
We are proud of our team and strive to provide the very best and personal service at all times. Thank you once again.
Fantastic experience: Hayley has been nothing short of outstanding as a property manager. From day one, she has been professional, responsive, and incredibly easy to communicate with. She goes above and beyond to make sure everything is handled smoothly, and her attention to detail is second to none. Highly recommend.
Thank you Miguel for your wonderful review. We thank you for your business and recognition of our amazing team.
Fantastic experience: Paul and Aaron are hands down the best agents in the Balgownie area. Their knowledge of both the local market and the product is second to none in the region. What truly sets them apart is their transparency throughout the entire process, which builds trust and strong foundations for a lasting relationship. We’ve sold multiple properties through them and every experience has been exceptional. We highly recommend Paul and Aaron – they bring unmatched expertise, passion, integrity, and are simply great people to deal with. If you’re looking for agents who genuinely care and deliver outstanding results, look no further!
Thank you, Sinan, for your wonderful feedback and business across the years. We greatly appreciate your support and loyalty.
Fantastic experience: Helena and Greg came to us well informed about our property, its potential, the location and a realistic estimation of the market. The price realised was at the top of their estimated range. Their positive reviews are well deserved and reflective of the time and energy they invested. We highly recommend Helena and Greg to anyone who wants their property sold by people invested in achieving the best possible outcome for their clients, while also being respectful of the requests of the purchaser.
Thank you, Bruce, for providing exceptional feedback on your experience with the team at Stone Illawarra. We thank you for your business and wish you all the best for the future.
Fantastic experience: We have been very happy with the support and services provided by Jane Pearson. She has been proactive in communicating with the landlord and following up with tradies, ensuring our issues are addressed. A competent and dedicated property manager Kim & Stuart
Thank you Kim and Stuart, your review is very much appreciated.
Fantastic experience: Jamie went above and beyond helping me out with the sale of the property and always was prompt with getting back to me highly recommend him
Thank you Joyce, we greatly appreciate your feedback and business.
Fantastic experience: We couldn't have asked for a better property manager than Hayley. Throughout our tenancy she was approachable, open, friendly and always willing to help out with any queries that we had. She was always prompt with correspondence and kept us in the loop regarding any aspects of the property we were leasing. She also helped us secure a fantastic new lease before our previous tenancy expired and we are so grateful to be working with her again for the next lease period. Our positive experience with Hayley has lead us to recommend her and Stone Real Estate to friends and family without hesitation for all real estate needs in the Wollongong area.
Thank you, Melissa, for your kind and positive feedback. We love hearing how happy our clients are and are grateful for your support.
Fantastic experience: Hayley has been incredible to work with. She guided me through every step with genuine care and made the whole process feel simple and stress-free. She was always one step ahead, keeping me confident throughout. You can genuinely feel that she’s on your side.
Thank you Rupak, Hayley is a great member of the team at Stone, and we appreciate you taking the time to provide your 5-star feedback and review.
Fantastic experience: Excellent service, and a great allie in the important process of selling my home.
Thank you, Bruce, we sincerely appreciate your business.
Fantastic experience: Outstanding Service - Highly Recommend Darnell! Darnell was incredibly transparent about pricing, market conditions, and commissions, even showing us tools to compare agencies. He was patient with our timing, never pushy, and went above and beyond by helping us buy our new home through another agent and even representing us at auction. Once ready, he sold our house in record time with just two showings at top market price. His communication and genuine care made everything smooth and stress-free
Thank you, Emily, for your 5-star feedback. We thank you for your business and wish you all the best for your future in your new home.
Fantastic experience: Jessica has been an absolute pleasure to deal with. She is professional, friendly, and always willing to help. Her communication has been excellent, and she made the whole renting process smooth and stress-free. I really appreciate her effort and support!
Thank you Ronak, your feedback is appreciated, and we too agree that Jessica is amazing.
Fantastic experience: Matt was a pleasure to deal with. Calm, professional, thorough and a skilled communicator.
Thank you, Kay, your 5-star feedback in greatly appreciated.
Fantastic experience: Jamie worked hard with a professional attitude to get us over the line to purchase our dream home ! I would highly recommend Jamie from Stone real estate if you want to buy or sell in the Illawarra
Thank you Jessanna for your positive feedback and congratulations on your new home. We appreciate your kind words and are grateful to have an amazing team representing Stone Illawarra.
Fantastic experience: We recently sold our property through Jamie Pereira from Stone Real Estate. Jamie’s commitment and professionalism were evident from the very beginning. His clear and consistent communication kept us informed at every stage, making the whole process smooth and transparent. Jamie’s local market knowledge was invaluable. We highly recommend Jamie to anyone looking to sell their property.
Thank you, Josephine, we sincerely appreciate your business and the time taken to provide your review.
Negative experience: No junk mail means no junk mail and no bigger junk than creepy real estate agents junk mail
Dear Gavan,
We sincerely apologise for the inconvenience caused to you by having marketing material placed in your letter box. We take pride in ensuring we do not place this kind of material in letterboxes marked "no junk mail".
We would like to investigate the matter and ask could you please contact me directly via email [email protected] so that I can obtain your address/suburb to identify what went wrong. Regards Deanne Bannerman CEO.
Fantastic experience: Barbara is professional for everything and went above my expectations. I’m extremely satisfied with the property transaction.
Thank you and congratulations.
Fantastic experience: Chloe is amazing to deal with for all property management matters. She is a great communicator and provides honest opinions and advice.
Thank you, Hannah, we agree - Chloe is a amazing. We appreciate you taking the time to provide feedback on your experience with our team.
Fantastic experience: I am very impressed with the persistence of Jamie Pereira to get a sale across on my townhouse. It went for longer than we would have liked due to construction close to the property which is out of anyone's control. Despite this Jamie worked hard in the background to get a sale we are happy with. Jamie communicated clearly and often. We appreciate your work Jamie and glad we had you onboard!
Thank you for your feedback and business, we sincerely appreciate it.
Fantastic experience: Hayley was absolutely amazing and went above and beyond to accomodate our needs. She met out needs with such timeliness and enthusiasm.
Thank you, Hayley is amazing and we are grateful that our clients appreciate the work Hayley does day in day out.
Fantastic experience: Genuinely the best real estate we have ever had as renters. Very efficient and fair. All the staff are super friendly and supportive and we cannot thank them enough! Highly recommend and we will definitely be using them again in the future.
Thank you, Kaila, for providing your positive feedback. We are proud of our amazing team and appreciate you acknowledge the wonderful work they do.
Fantastic experience: We rented with Stone Real Estate over a 1-year lease and had a great experience overall! Repairs were addressed in a timely fashion, communication was clear regarding strata and other logistics, and some appliances had been replaced as they were not functioning properly. Vacating was also reasonably smooth as we were able to have a conversation around the final condition of the property. We highly recommend Stone Real Estate Illawarra for renters, our manager Chloe Gee was excellent!
Thank you, Elaine, for your positive feedback on renting through Stone Real Estate Illawarra.
Fantastic experience: Our Property Manager Hayley Clark was amazing! She was always quick to respond, helped with any repairs or issues faster than anyone I’ve worked with, and was always kind and courteous.
Thank you, Zach, we are grateful for your feedback.
Fantastic experience: I chose Matt to be my agent. I made the right choice. I like his style, a professional, he is genuine, he has empathy and understanding. He knows his job, working and negotiating with stakeholders, keeping me informed, attentive at all times. Thank You Matt for being with me in selling my place, it was smooth. I am pleased with the outcome, now to get to the finish line, settlement!
Hi Sandra,
Thank you for choosing Stone Real Estate Illawarra, we greatly appreciate your business and wish you all the best for your future.
Fantastic experience: Aaron by far and away is the most professional, flexible and hardworking agent we've dealt with to date. Willing to answer direct questions Straight. Always moving towards getting the deal done. Willingness to correspond at times that suited us. In a hot market where the majority of agents are disinterested in doing anything more than collecting their commission Aaron stood head and shoulders above the rest. I would happily deal with Aaron again and again.
Thank you Nic for taking the time to provide your lovely feedback on your experience with Aaron. We too are grateful that we have team members like Aaron representing our brand and the industry. We thank you for your business.
Fantastic experience: We have been renting in Wollongong for some time now. Our managing agent, Hayley, has been easy to deal with, always doing her best to help out where possible. From the initial application through to ending our lease, Hayley made each process smooth and (relatively!) stress-free. I would certainly recommend Stone Real Estate Illawarra for renters, but also would have great confidence in their services as a property owner.
Thank you, Jon, we are very grateful for your feedback.
Fantastic experience: We have been a tenant with this agency for a year now. Being a landlord too, its always interesting being on the other side of the fence. Hayley and the team were amazing and professional to work with. Highly recommend to any landlord.
Thank you, Salena, we appreciate your feedback and your business.
Fantastic experience: Darnel was incredibly accommodating with all our inquiries. As self-proclaimed ‘over-the-top’ buyers, we know we weren’t the easiest to deal with, yet Darnel remained consistently professional and patient throughout! Thanks to his dedication—and Abbey’s support—we were able to secure the home we truly love. We are so grateful to both of you, and to Stone Real Estate, for making it happen. Thanks Guys! - Abbey’s support in handling our purchase inquiries was exceptional. Every question we had was answered promptly and thoroughly, which ultimately led us to securing our beautiful new home. Thank you, Abbey—you are truly an asset to your company!
Thank you, Kathey, we are so happy to hear that you had a wonderful experience with us. We hope that you have settled into your home.
Fantastic experience: Hayley Clark was the agent for our rental property these past two years, and she was always just so lovely and helpful to work with. We will certainly miss having her and Stone Illawarra to support us! I can't recommend them enough.
Thank you Hannah, we appreciate your positive feedback. Hayley is an asset to our team, and we are glad you thought so too.
Fantastic experience: Aaron was very professional and helpful with selling my brother’s home. I will definitely use him again.
Thank you Donna.
Fantastic experience: Have recently had tenants vacate my property and needed to organise a few upgrades and some fix up jobs to be be completed on top of renting the property to new tenants. Chloe Gee, was amazing to work with, getting quotes for work as well as maintaining great communication throughout the tenanting process. Great experience.
Thank you, Beau. We greatly appreciate your positive feedback. Chloe is amazing and we are glad you think so too.
Fantastic experience: I was trying to sell my property without an agent and without success! At our first meeting, I was quickly impressed by his knowledge of the housing market, his sales history, his clear and specific communication which allowed me to understand the process of selling my home and how we were going to proceed. Darnell is very efficient giving me daily to weekly feedback on our progress. Nothing was hidden. I found Darnell to have empathy and integrity. A rare combination in real estate
Thank you, Anne-Marie, we appreciate you taking the time to share your experience with Darnell.
Fantastic experience: Agent Mr Raffaele Di Candia listerns to the buyer, he searched for the most perfect family home for us. From the start Raffaele was friendly, easy to talk to and always knew what type of home we were searching for. He went above expectations to help us and it has paid off for all parties, we are very happy with our new home! We couldnt reccomend Raffaele enough to anyone looking to buy a home. Give him a call and talk through what your needs are, he will go above and beyond to help.
Thank you, Amy, we are delighted to hear and appreciate your business.
Fantastic experience: I must say having Hayley Clark as a property manager in getting my new beautiful home has been a blessing, she has been very responsive and helpful in every way I do recommend stone real estate but most of all Hayley, she has been the most professional manager I have met since moving back to Australia. Thank you ❤️
Thank you, Maria, we are very grateful for you taking the time to provide your positive feedback, Hayley is amazing.
Negative experience: Don't recommend renting through them. Read your contracts carefully prior to signing any lease extension as they charge 4weeks rent upon vacation of property even with proper notice. They have promised reduction of rent during construction of granny flat at the back of the property leased upon which I have lost access, garage space and garden yet no reduction was made and all we heard were excuses. They cut corners take all your bond deposit as well.Dont recommend to any tenant. Upon vacating, office and landlord were trying to reno the property on my back sending invoices for cutting and clearing of trees that were already in when I moved in 2 years ago. Dishonest and very unethical RE. Never rent from these people.
We appreciate you have concerns regarding the end of your tenancy. We ask that you please refer to your Tenancy Agreement which states there are penalties when breaking your lease. I don't feel that your statements in your review are an accurate reflection of the situation. Please once you have received correct advice adjust your review accordingly.
Fantastic experience: Barbara made the whole process of selling seamless and as stress-free for me as possible. She's an incredibly personable agent with a wealth of knowledge and genuinely gives both the seller and buyer her full attention and care. She's a true expert in her field and a genuinely kind and talented person who took all of the stress off of me in the selling process and got great results for all parties in an excellent timeframe. I would recommend her to anyone in a heartbeat, my sale was emotional to me because of sentimental value and she respected and understood that while still getting me the best result possible, and I'll always be grateful for that. Thank you Barbara & Stone Real Estate.
Hi Tayla,
Thank you for your wonderful feedback on your experience with Barbara and the Team at Stone Illawarra. We are grateful for your business and wish you all the best for your future.
Fantastic experience: We cannot thank Greg & Helena Crumpton enough for going above and beyond throughout the entire sale of our home. They were incredibly reassuring every step of the way, keeping us informed, calm, and confident in what can often be a stressful process. Their professionalism, clear communication, and genuine care made a huge difference, and we always felt like we were in safe hands. Highly recommend to anyone looking to sell their home with agents who truly have your best interests at heart!
Dear Jessica, Thank you for your wonderful feedback and review. We sincerely thank you for your business and wish you all the best for your future.
Fantastic experience: Have been with Stone RE Illawarra for two years now (as a first time property investor). They have been fantastic throughout - totally professional and handle all issues immediately and effectively. Hayley Clark is a star (everyone I have dealt with since day one has been excellent too) so if you are looking for a property manager to handle your investment you will not be disappointed if you engage Stone to look after it for you.
Hi Phil,
Thank you for your lovely review. We are grateful for your business.
Fantastic experience: My experience with Hayley at Stone Real Estate was consistently reliable, efficient, and understanding. Every interaction was lovely and seamless — Hayley always took the time to provide clear step-by-step guidance and extra details for anything that came up, whether it was repairs, bond processes, or general questions. Thank you, Hayley! ✨
Thank you, Emma, for your wonderful review. We are very grateful for Hayley, and she is a very valued member of our team. We appreciate you taking the time to provide your 5-star feedback.
Fantastic experience: We’ve been happy with the service we’ve been provided by Stone Real Estate for sometime now I can highly recommend them
Thank you for your feedback and business. We look forward to being of service to you in the future.
Fantastic experience: Thanks again to everybody at Stone Real Estate for expediting the sale of our investment property in a timely and effective manner - particularly Sarah and Tahlia. Highly professional outfit. Can't recommend them highly enough!
Thank you Mart for your lovely review.
Fantastic experience: ⭐⭐⭐⭐⭐ Jane and the team at Stone Real Estate Illawarra are hands down the best real estate company in Wollongong and the surrounding areas. They are incredibly responsive, professional, and genuinely care about both tenants and property owners. Every interaction I’ve had with Jane has been smooth, efficient, and friendly — she always goes above and beyond to help. It’s rare to find a property manager who is this reliable and proactive. I can’t recommend Jane and her team highly enough. If you're looking for top-tier real estate service in the Illawarra region, look no further!
Thank you, Steffen, for providing your wonderful feedback on your experience with the team at Stone. We are grateful for your business and look forward to continuing to provide exceptional service to you.
Fantastic experience: I had a great experience with stone realestate Illawarra. I was dealing with Jane and Hannah and they were both very responsive and very easy to deal with!
Thank you, Dyana, for providing your positive experience with the team.
Negative experience: This is the worst real estate I have ever dealt with and Emma, a property manager there is the worst person I have ever been in contact with. I have always had a perfect rental history and have never had an issue with a real estate until Stone RE. Emma is an unethical and conniving dishonest person. She made false promises and then lied repeatedly to me and I had witnesses to this phone conversation and she still kept lying, not only to me but to my witness. Do not trust this real estate and in particular, Emma. Note to Real Estate - You can write whatever lies you want but Emma knows what she said to me, despite her denying it. Disgraceful, disappointing and deeply frustrating dealings with Stone RE.
Dear Bradley,
As we are bound by the Privacy Act, I am unable to respond in detail on this platform to your complaint.
What I can state though is that you broke a legally binding contract, Stone Real Estate followed the law and if you are not happy with this I suggest you take this up with Fair Trading NSW directly instead of slandering our business on social platforms with incorrect information.
Regards, The Management Team at Stone Real Estate Illawarra.
Negative experience: This real estate is dishonest. Do not deal with this real estate. They are nice to you to get your business but as soon as something goes wrong they cover up and are dishonest. And don’t say I haven’t done business with you because you know exactly who I am. You treat people in a dishonest way and you get the truth on your reviews. Maybe next time you won’t tell your clients lies to avoid bad publicity. In this instance you deserve all the bad publicity you get. Zero stars. Edit: I pointed out that Emma lied, this is not abuse, it is fact. This is Brad so yes I was a tenant and have every right to comment on your shonky business as I told you I would over the phone. Your disgusting reply shows what type of people you are. Please refrain from lying to your customers in the future. Thank you
Good afternoon, Angie,
As you are not the tenant, and have no business with our office, we are not at liberty to discuss this complaint further as we stated on our phone conversation. Please refrain from calling our office and abusing our staff.
Regards, The Management Team.
Fantastic experience: It's been really easy dealing with Stone real estate, property manager Hayley's been really helpful and great communication in a timely manner.
Thank you for your positive review. We appreciate your business.
Fantastic experience: Hayley has been an absolute breath of fresh air. I have rented for years and Hayley is by far the ONLY property manager who gets things done, she is quick, professional and very polite. She is an absolute pleasure to deal with. This woman deserves a raise. Thankyou Hayley ❤️
Thank you, Laura, Hayley is a superstar and we are very grateful for her! We appreciate you recognising how wonderful Hayley is as well.
Fantastic experience: Stone real estate has been incredible throughout my renting experience. Hats off to Kara Shipp who has looked after me for the majority of the time. Not only was she immediately responsive she was also kind, friendly and down to earth. Kara also took the time to help and share advice for buying my first new home. Would highly recommend Kara and Stone Real Estate. Thanks Kara and Stone Real Estate for the good and easy-going experience renting through your agency.
Hi Andrew,
Thank you for providing feedback on your positive experience with Kara and the team at Stone Real Estate. We are grateful for your business and time to share your feedback.
Fantastic experience: Our property manager, Hayley, was always helpful and professional. But more importantly she was always a pleasant and courteous person to deal with. Great customer service!
Thank you, Melinda, we are grateful for our wonderful team and thank you for your business.
Fantastic experience: We recently finished a multi-year tenancy across multiple properites with Stone Real Estate Illawarra and we couldn't have been more impressed with our experiencing renting with them. During our time working with Stone, we found all of the property managers that we worked with (Whitney, Emma, and Kara) to be highly professional, prompt in attending to any issues or concerns that we raised, and fair in their dealings with both us as tenants and the property owners. Thanks Stone Real Estate for such a wonderful tenant experience and for being such a wonderful property management team to work with.
Thank you, Chad, for taking the time to provide this wonderful feedback on your experience with our Property Management Team. We sincerely appreciate your words and support.
Fantastic experience: Its been a fantastic experience dealing with Stone Real Estate, right from the stage we were considering Agencies to manage our investment, the business development, property management and ongoing communication has been very satisfactory, No request is overlooked and the entire team has been a pleasure to deal with. Hope to continue with a long term hassle free relationship.
Thank you for your wonderful review. Your business is greatly appreciated.
Fantastic experience: I extend my gratitude to Stone Real Estate Wollongong for their exceptional property management services over an extended period for my investment property in Wollongong. The seamless process from letting the apartment to ongoing management showcased their excellent communication and unwavering helpfulness. Special thanks to the team, particularly my property manager Hayley, who consistently went above and beyond. I highly recommend their team to anyone seeking outstanding property management services.
Thank you, Tristan for taking the time to provide your positive feedback on your experience with the team. We sincerely appreciate your business and loyalty.
Fantastic experience: Emma and the property management team at Stone are fantastic and highly recommend them! Emma has been super professional, yet personable and fair, which has resulted in getting the best outcome for everyone involved. Highly recommend the team!
Thank you, Steve, for taking the time to provide your positive feedback. We are grateful for our amazing team and thank you for your business.
Fantastic experience: I am absolutely thrilled with the experience I had with Jamie from stone real estate I have sold quite a few houses in my time but never have I had someone work so hard to sell a property, Jamie was so honest and helpful he kept in contact constantly to let me know the feedback and he definitely went above and beyond to sell a difficult house and he did it in a very short time. I can highly recommend him
Thank you, Christine, we appreciate you sharing your wonderful experience and feedback. Thank you for your business and support.
Fantastic experience: We couldn’t be happier with the exceptional service provided by Kara Shipp. From day one, Kara has been professional, proactive, and dedicated to ensuring our property is well-managed and our tenants are taken care of. What truly sets Kara apart is her commitment to making our experience as landlords stress-free. Kara’s expertise and attention to detail gives us complete peace of mind, knowing that our investment is in great hands. We highly recommend Kara to any landlord looking for reliable and top-tier property management services.
Thank you, Gavan, for taking the time to provide your positive feedback on your experience with Kara and the Team at Stone. We thank you for your business and look forward to continuing delivery the best service possible.
Fantastic experience: I recently had a fantastic experience during my tenancy in one of their properties of Stone Real Estate Illawarra. The support they provided was always prompt and helpful, whether it was addressing maintenance requests or simply answering any questions I had. The entire team was always professional, friendly, and genuinely cared about making my living experience comfortable. Special thanks to Ms.Charli Carriage. My wife and I are extremely satisfied with both the maintenance work and their overall level of service. I highly recommend Stone Real Estate Illawarra for anyone looking for a reliable, professional real estate company. They truly stand out for their customer-focused approach and commitment to excellence.
Thank you, Pradeep, for your lovely feedback. We very much appreciate you taking the time to share your experience with us.
Fantastic experience: We were happy with our experience of renting a property managed by Stone Real Estate. Our property manager Hayley was very efficient and professional to deal.
Thank you, Lucie, for taking the time to provide your positive experience with the team at Stone and in particular Hayley.
Fantastic experience: Paul, Aaron and the Stone administration group are a fantastic team and work hard to make the selling or buying process easy. They helped us to sell our house and to buy our new villa. Both are very professional and very good communicators. We are so happy with the outcome of our sale and would thoroughly recommend them to anyone wanting to sell or buy property. They thoroughly know the Illawarra market and work hard to get the best value for the property seller or buyer.
Hi Jane,
Thank you for providing your positive feedback on your experience with the team at Stone. We appreciate you taking the time to share this.
Negative experience: We recently applied for a property with Stone and received a call from the utilities company congratulating us on approval and offering help setting up utilities. When I told them we had received no message from Stone about approval or a lease, they said I should be receiving the message soon. I get an email from Stone saying I wasn't approved. I call Stone and an employee explains our profile was given to the utilities by mistake as an "admin error" and the issue is "rectified". I may be homeless in two weeks and I already have a history of mental health issues, so the relief of finding out you're approved and having the rug pulled out from under you I believe is one of the cruelest things a person can legally do. I ask to put in a complain for the issue to be further investigated and the employee replies "I said it was an admin error and it's been rectified." My partner gets an email with a list of properties of Stone is also offering as the closest thing to a proper apology real estate agents can muster and most of them are twice the price in rent. What a joke! People are desperate for homes and willing to give up so much personal information on the off chance these agents might give us a house and we don't have any of their respect. Must be nice getting to pick who's homeless and who's not while living comfortably.
On behalf Stone Real Estate Illawarra, I apologise for the events you have stated taking place. I will be looking into this and request that you please make contact Deanne Bannerman on 02 4228 1622 so that we can have your name to ensure this feedback is handled correctly.
Thank you.
Fantastic experience: The team at Stone Illawarra have gone above and beyond assisting us with our new rental apartment. Professional, efficient and friendly. Highly recommend the team to anyone looking to rent out a property.
Thank you, Nathan, for providing 5-star feedback on your experience with Stone Real Estate Illawarra. We sincerely thank you for your business.
Fantastic experience: Barbara was very lovely to deal with for both buying and selling. She was very genuine and informative and had great communication throughout the whole process. Her experience in real estate really shone though. I would recommend her to anyone looking to buy or sell
Thank you for taking the time to provide a lovely review, very much appreciated.
Fantastic experience: regarding my recent experience renting a property through stone real estate, specifically with agent Hayley. From the very beginning, Hayley has been responsive and helpful. Whenever I had questions or faced problems, she was quick to reply to my emails and provided solutions. Her professionalism and dedication to her work are truly commendable. Hayley is also very friendly and patient. She took the time to ensure that I understood everything and felt comfortable throughout the rental process. Her support made my experience much smoother and more enjoyable. I appreciate all of Hayley's efforts and would highly recommend her to anyone looking for assistance. Thanks a lot
Thank you for your positive feedback, it is greatly appreciated.
Fantastic experience: Emma has been an exceptional agent. Her care and dedication to managing a property go far beyond expectations. The communication she provides to me as a landlord and care for my property has been outstanding! Thank you, Emma—Stone Real Estate should be incredibly proud to have you on their team.
Thank you, Owen, for your positive feedback. We are grateful for you taking the time and agree that Emma is exceptional. We thank you for your business.
Fantastic experience: I had a great experience with Stone Real Estate. Both Chloe and Hayley were extremely responsive and helpful during my tenancy.
Thank you for your positive feedback.
Fantastic experience: Pleasure to deal with Michael and Matthew from Stone - really went above and beyond with all questions and requests prior to purchase - and even checked in with me after I moved in to see how we were going! Thanks so much - we love our new home
Thank you for providing positive feedback on your experience with Michael and Matthew. We sincerely appreciate it.
Fantastic experience: Thanks to all the staff at Stone Real Estate for guiding us through the process of listing & selling our house. Special thanks to Raffaele Di Candia for his professionalism, advice and amazing feedback which ensured our expectations were met at every stage of the sale process. Our house sold quickly and for a great price.
Thank you, Jason, for providing your positive feedback on your experience with The Stone Real Estate Team. We are grateful for your business and look forward to assisting you in the future.
Fantastic experience: We would highly recommend Helena and Greg. They have been a pleasure to deal with buying our new home. No matter what time Helena kept us updated the entire process and answered all our questions promptly.
Thank you, Kate, for taking the time to provide positive feedback on your experience with our team.
Negative experience: My partner and I recently purchased a property through Stone Real Estate, with Sarah and Lana as our agents. We submitted an offer prior to auction, and Lana informed us it had been accepted, prompting us to pay the 10% deposit and sign the contracts immediately. We complied, despite constant pressure from them to finalise the contracts quickly. After signing and now waiting on the vendor to sign, we were shocked to learn that the agency was still reaching out to other buyers in an attempt to secure a higher offer. We found this to be highly unethical, especially after we had paid the full deposit and signed the contract on our end. Sarah’s justification was that it was "standard procedure" and in the vendor's interest. However, we feel it was completely wrong to do this after accepting our deposit and pushing us to sign so urgently. To make matters worse, Fair Trading advised us that we should not have been asked to pay the full 10% deposit before signing the contracts – only a holding deposit was necessary. Based on this experience, I would strongly advise against purchasing through Stone Real Estate. Their practices are unfair, unethical, and driven purely by greed.
Thank you for taking the time to provide details of your disappointment in the process of purchasing through Stone Illawarra. A member of our management team will be in contact with you within 24 to discuss your feedback formally.
Thank you.
Negative experience: Working with Kai Rovere was disappointing due to his lack of honesty and poor communication. He often provided inconsistent information and failed to follow up on important details, making it hard to trust his guidance. At times, he even made statements that later proved misleading, leaving me frustrated and questioning his reliability. I wouldn’t recommend Kai if you’re looking for a straightforward and transparent real estate experience
Dear Lewis,
We sincerely apologise that your real estate experience with our office had areas of concern, and we appreciate you taking the time to discuss this with our Sales Manager David. We have taken all of this feedback onboard. Regards, The Team at Stone Illawarra.
Fantastic experience: Fantastic team, Kaleah the property manager was beyond helpful with my daughters first rental. Always super quick on replying to emails and attending to requests. Beautiful office in Wollongong, easy to get to and wonderful staff on reception desk. Highly recommend using Stone, Kaleah for a rental property.
Thank you, Leroy, for your wonderful feedback. We greatly appreciate your business.
Fantastic experience: Looking at selling your home ?? I have recently sold my town house in Balgownie. Sarah and Jamie were fantastic, so helpful, and nothing was ever a problem.They were always happy to answer any questions I had. It was sold off Market. Sarah and Jamie made the process easy and stress free.I was very happy with the sale price achieved . I would highly recommend both Sarah or Jamie Thankyou Kelly
Thank you, Kelly, we are sincerely appreciative of your business and positive feedback.
Negative experience: I had a frustrating experience with this real estate company. The kitchen range hood was incredibly noisy and not functioning properly. After requesting a replacement, they simply stated, “It works, sorry.” It took a handyman to advocate for me before they finally listened. Additionally, I asked multiple times for a broken soap dish in the bathroom to be fixed. I even cut myself on it before they finally addressed the issue (years later). Their lack of responsiveness and unwillingness to take care of necessary repairs was disappointing. I also had issues with my move out. Unfortunately the professional bond cleaners I organised missed some spots eg dusting on light shades, some mould spots on the blinds and left hair in the drain. I was given the opportunity to rectify and I personally returned to address these cleaning issues - I was told to organise this via the selling agent. A week later the property manager claimed she was aware I hadn’t rectified anything. I had to have the selling agent confirm that I did fix it, but then she blamed him for not informing her or me. This contradiction shows a serious lack of communication and accountability. Overall, I would not recommend this company to anyone looking for reliable property management.
Hi Jess, thank you for taking the time to present your concerns with our office. We are currently looking into this matter and will respond to your review shortly.
Fantastic experience: I had a great experience dealing with Stone Real Estate in Wollongong. Jane was a great property manager during our rental tenancy. I also had a great experience with the team during a property purchase, getting excellent support by Jamie and Darnell.
Thank you, Rory, your feedback is much appreciated.
Fantastic experience: I have never encountered such an organised and professional real estate agency as Stone Real Estate! Our property manager, Hayley, made our transition between properties in just two weeks incredibly smooth. Being heavily pregnant added a lot of stress for my family, but she handled everything seamlessly. Hayley’s communication and responsiveness were exceptional. Even the email from Stone notifying clients about a change in property managers was a first for us. We are truly grateful for the outstanding service from Hayley and the entire team!
Thank you Maddy for taking the time to provide exceptional feedback. We are very grateful for our wonderful team.
Fantastic experience: Lana Micevska was everything you hope for in a Real estate agent. Friendly, polite but most importantly extremely responsive to all enquiries. She could answer all questions easily or got back to us promptly if she didn’t know the answer. Highly recommend It was a pleasure dealing with Lana at all times.
Thank you for your positive feedback, Tessa.
Fantastic experience: We currently rent with Stone Real Estate. They have an amazing team of property managers that I have ever dealt with. Our first PM was Emma and our current is Kaleah, both ladies are very attentive, friendly, professional and always go above and beyond to ensure that our needs are met. Kaleah handles any issues promptly and keeps us informed, making our renting experience hassle-free and enjoyable.
Thank you, Zena, we are very fortunate to have such an amazing team. We sincerely appreciate you taking the time to provide us with this feedback.
Fantastic experience: Enjoyed our time renting with Stone Real Estate, especially appreciated the prompt and helpful support we received from our property managers Chloe Gee and Hayley Clark.
Thank you for your feedback, Teesha, it is greatly appreciated.
Fantastic experience: I currently rent through these Stone Real Estate. They're the best agents that I have ever been with. Attentive, honest and on the ball. Highly recommend!
Thank you, Rhys, for taking the time to provide your feedback on our team.
Leave your opinion about Stone Real Estate Illawarra:
Stone Real Estate Illawarra appears in the following listings:
Other real estate agencies you might be interested in
McGrath Estate Agents Wollongong
Belle Property Illawarra
Add your real estate agency to our directory for free
If you manage a real estate agency and want to appear in our guide, send us your company information and you can appear completely free of charge.