Ray White Highton
Information about Ray White Highton
3216, Geelong
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: (closed)
Ray White Highton is a prominent real estate agency known for its strong community ties. We are committed to providing exceptional customer service while maintaining a high standard of professionalism in every interaction.
Our team collaborates to offer comprehensive assistance in residential sales, prestige property sales, land estate sales and subdivisions, auctions, leasing, and property management. We take pride in being experts in our field, enabling us to achieve the best possible outcomes for our clients.
With a focus on innovative technology and a genuine passion for customer service, at Ray White Highton, we ensure that whether you are selling, buying, or renting, you have the knowledge and resources needed to maximize the value of your properties.
Our comment from Agencias Inmobiliarias about Ray White Highton:
Ray White Highton is a leading real estate agency in Australia, renowned for its dedicated and professional team who are committed to providing exceptional service. Clients have expressed their appreciation for the clear communication and support they received throughout their property transactions. Notable mentions include:
- Friendly and knowledgeable agents: Many clients highlighted agents such as Maleena and Chris for their approachability, professionalism, and thorough market knowledge, making the buying or renting process smooth and enjoyable.
- Efficient and responsive service: Numerous reviews commend the team for their prompt responses and proactive approach, ensuring that clients felt supported every step of the way.
- Positive experiences: Many customers have reported successful outcomes, whether it be swift property sales or securing ideal rental properties, often exceeding their expectations.
However, there have been mixed reviews regarding property management services, with some clients expressing concerns about responsiveness and communication issues during challenging situations. Despite this, the overall sentiment remains overwhelmingly positive.
Whether you are looking to buy, sell, or rent a property in the Geelong area, Ray White Highton is a highly recommended choice for its commitment to client satisfaction.
Ray White Highton: Reviews
Fantastic experience: Maricel has always been extremely helpful especially during my search for a new rental for myself and my family.
Fantastic experience: We had a very positive experience with Ray White Highton, especially Chris Walsh. From inspection through to approval and lease finalisation, the communication was clear, prompt and professional. Chris was transparent throughout the process and kept us updated at every stage. We truly appreciate the smooth handling of our application and look forward to moving into our new home. Highly recommended.
Hey Dexter,
Thank you so much for taking the time to leave us a review, we're so grateful! Chris is a huge asset to our team & we're very lucky to have him. We'll be sure to pass on your kind words!
Have a wonderful day.
Fantastic experience: Ray white have been absolutely incredible. Highly Highly recommended. We've been with them now for about 4+ years.
Hey Debra,
Thank you so much for taking the time to leave us a review! We are so grateful to have you with us, and look forward to working together for many years to come!
Fantastic experience: Amy Fonay was a terrific help in securing a rental property in the Geelong area. Whenever we have needed anything or had any questions, she has been extremely prompt in getting back to us, as well as kind and helpful.
Hey Pat,
Thank you so much for taking the time to leave us a review, we really appreciate it! We're so lucky to have Amy on our team and are very glad to hear you had a great experience with her.
Have a wonderful day!
Fantastic experience: Ben's professionalism, customer service, and integrity wonderful. We are very happy with the sales result and happily recommend Ben to sell your property! Thank you Ben.
Hey Kate,
Thank you so much for taking the time to leave us a review! We're so glad to hear you had a great experience with Ben. We'll be sure to pass on your kind words!
Fantastic experience: We had two agents from Ray White Highton Ben + John to give us an idea what our home would be listed price wise.Cannot speak more highly of these two guys. They took the time and thoroughly looked inside and outside our home.Would have no hesitation when the time comes of dealing with Ben And John again. Dennis and Annette.G
Hey Annette,
Thank you so much for taking the time to leave us a review! We're so glad to hear you had a great experience with our agents. We'll be sure to pass this onto the team.
Have a great day!
Fantastic experience: George was of great assistance and always contactable. Thank You
Hey Andrew,
Thank you so much for taking the time to leave us a review!
George is truly one of the greats - we will be sure to pass this feedback on to him.
Have a great day!
Fantastic experience: Peter Dimitrovski was fantastic to work with when purchasing an investment property. He was professional, approachable, and always available to answer questions. His market knowledge and guidance made the entire process straightforward and stress-free. I would happily recommend Peter to anyone looking for a reliable and dedicated agent. The team @Ray White Highton are all amazing!
Hey Lisa,
Thank you so much for taking the time to leave us a review! We're so pleased to hear you had such a great experience with Peter, he's truly great at what he does! We'll be sure to pass your feedback onto him :)
Fantastic experience: Ray White Highton Danielle was amazing to deal with throughout the whole process. She always kept us informed, was friendly and approachable, and nothing ever felt like a hassle. Even the staff when entering the office were always smiling and welcoming, which made the experience even better. Her communication and support made everything feel smooth and stress-free. Great service — highly recommend Danielle and the team at Ray White Highton.
Hey Nicole,
Thank you so much for taking the time to leave a review! We're so pleased that you had such a great relationship with Danielle - she's a superstar! We'll be sure to pass this on to her :)
Fantastic experience: Fantastic team at Ray White Highton. Recently moved into a new rental and the agent was / is fantastic from inspection day to move in and beyond. Thank you!
Hey Sean,
Thank you so much for leaving such a kind review! We really appreciate it and are so glad to hear you had a great experience with our team.
Fantastic experience: I don't usually get around to doing reviews, but my experience with Peter, when buying my unit, was so positive I thought I should. He was sincere, professional, he negotiated a satisfying price point and was always at call to answer any questions I had. Buying a property can be stressful, but that wasn't my experience with Peter, I highly recommend him as a real estate agent.
Hey Ngare,
Apologies for our belated response to this one.
Thank you so much for taking the time to leave us a review! We're so pleased to hear you had such a great experience with Peter, he's truly great at what he does! We'll be sure to pass your feedback onto him :)
Fantastic experience: Danielle has been fantastic helping with pre-settlement inspections, and leasing our property before settlement to minimise vacancy. A real expert in the Belmont area!
Hey Nadia,
Thank you so much for your kind review, Danielle is such an asset to the team & we are lucky to have her! We're so glad you had a great experience :)
Fantastic experience: Such a positive experience with Adam and Peter. They were very professional and kept me in formed about every open house and the offers that came through. A +
Hey Lee,
Thank you so much for taking the time to leave us a review! Peter & Adam are experts in the field - we're so glad to hear you had such a great experience with them! We'll be sure to pass your kind feedback on :)
Negative experience: Extremely disappointed with the agency service for people renting through Ray White. There were so many issues with the house we rented, and the agent didnt report them to the landlord, and when they eventually did report the issues the landlord was not concerned about fixing anything. We filled out four maintenance issue forms with about 12 problems for the house, after two inspections showing the agent the issues. For a $600 pw house!! Avoid renting through Ray White Highton if you can.
Hi Bee,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience hasn’t met your expectations.
We’ve looked into our system but haven’t been able to find your details, and we’d really like to understand more so we can help in any way we can. Your experience matters to us, and we’d appreciate the opportunity to make things right.
Please feel free to reach out to me (Caitlin) directly at [email protected]. We’d love to hear more about your concerns and talk further about how we can improve moving forward.
Warm regards,
Caitlin
Fantastic experience: Adam sold another house for us in under 2 weeks! Adam is a man of his word who goes above and beyond to ensure client satisfaction. We can't recommend Adam Natonewski of Ray White in Highton highly enough!
Hi Marie,
Thank you so much for taking the time to leave us a review! We really appreciate the kind words and will be sure to pass this onto Adam. He really is great at what he does & we're so glad to hear about this positive experience.
Fantastic experience: Adam Natonewcki (Ray White Highton) Is a really professional and Fantastic Agent. Explained me nicely and clearly about the area and what’s near by as well.
Hey Kusal,
Thanks so much for taking the time to leave us a review! We really appreciate the kind words & will be sure to pass this feedback on to Adam
Fantastic experience: We have been dealing with Maricel and cannot be happier with the service, professionalism and promptness that she has gotten tasks done. Thank you and can definitely recommend !
Fantastic experience: Maleena was wonderful throughout the entire process. She was kind and caring and very attentive to us. She was always available for a chat to answer any of the questions that we had.
Hey Victoria,
Thank you so much for taking the time to leave us a review! We're so happy to hear you had a great experience with Maleena - we're so lucky to have her!
Fantastic experience: Pleasure to deal with. Chris Walsh and Adam have been fantastic to work with. Highly recommend!
Hi Adam,
Thanks for taking the time to leave us a review! We appreciate the kind words.
Fantastic experience: George went over and beyond to alleviate the stress and achieve the best results in the sale of my property. What a fantastic experience I had in knowing someone actually cared! Maleena made the sale of my property smooth and pleasant by keeping me updated and informed throughout the transition. I was treated like family!
Fantastic experience: Maleena was amazing. She was very professional and incredibly helpful- especially for me as a first time home buyer. She was very genuine and supportive. I would highly recommend.
Fantastic experience: We had such a fantastic experience working with Maleena at Ray White. From the very beginning, she was friendly, approachable, and incredibly knowledgeable about the market. She went above and beyond to make the process smooth and stress-free, keeping us informed every step of the way and always responding quickly to any questions we had. Her professionalism, attention to detail, and genuine care for her clients really stood out. We couldn’t be happier with the result and would highly recommend Maleena to anyone looking to buy or sell a property.
Fantastic experience: Selling my house through George and Maleena of Ray White Highton was made easy by their professional attitude and great communication, can highly recommend them.
Fantastic experience: Maleena, helped me sell my home, she was fantastic, I highly recommend her as an agent, Maleena was friendly, provided a wealth of knowledgeable and was extremely informative throughout the whole process.
Fantastic experience: Peter did an outstanding job with the sale of my investment rental property. His deep knowledge of the local area and strong relationships with trades really helped maximise the property’s value before sale. He negotiated skilfully to achieve the best possible return and kept me updated every step of the way. Always available on call, Peter made the whole process smooth and stress-free. Highly recommend him to anyone looking for a reliable and results-driven agent.
Fantastic experience: I had the absolute pleasure of working with Maleena Nguyen from Ray White Highton, and I cannot recommend her enough! From the very beginning, Maleena was professional, approachable, and genuinely committed to helping me achieve the best outcome. The communication was exceptional, she kept me updated at every stage and was always quick to respond to any questions I had with as much detail as possible If you’re looking for an agent who truly cares about your journey, works professionally and invests into her clients then I can guarantee that Maleena is your girl, Thank you so much for all you do!
Fantastic experience: I was very lucky to have Maleena help me through my recent house buying process. She went over and above with her customer service, was very open and nothing was too much trouble. Happy Customer, Jules
Fantastic experience: I highly recommend Maleena from Ray white Highton. Super knowledgeable in all aspects. Maleena is my go to in Property.
Positive experience: Adam was professional at all times, communicated clearly as required during the successful Sale (Auction) process. Both he and Alex Ilyin were easy to work with, with Alex being honest and professional in all his communications. Both worked well as a Team. On the day of Auction Alex was made to work extremely hard, negotiating between both the Buyer and Seller. Both understood the situation we were in and understood the background story. Both were available when required, and kept us in the loop of any changes, new ideas, or feedback from prospective Buyers. Overall a very good experience. Highly recommended.
Fantastic experience: I cannot recommend Peter enough whether it be selling or buying a property he is the right person to help you. He is extremely respectful, genuine and a great communicator and negotiator.
Hey Karla,
Thank you so much for taking the time to leave us a review! We really appreciate this feedback and will be sure to pass your kind words on to Peter
Negative experience: Not professional agent services. Tenants left without proper cleaning. I identified many locations which were not cleaned, where I have cleaned very well before I hand it over to the Raywhite. In addition, in the past two years, the monthly rents were transferred to me mostly three weeks late. I raised this issue, but I was told that it is still within the window, which I think it was meant 4 weeks. I suggest the staff at Highton to talk to Raywhite colleges at Bundoora to learn what they handle a property. I was notified whenever the tenant at my Bundoora property paid rent three days late. The email is as follows: Email from Raywhite Bundoora: We wish to advise that the renters are yet to make their rent payment for this month, with the outstanding amount being $1,999.00. The rent is currently 3 days in arrears. At Ray White Bundoora, we have a zero tolerance for rental arrears and accordingly, rest assured that we are a pursuing the rent daily. Should you have any questions, please do not hesitate to contact our office.
Fantastic experience: Amazing Experience throughout 2 years of journey. Danielle Dimery has been so supportive and helpful with everything! Loved her serving so much! Thanks guysss :)
Hey Pooja,
Thank you so much for this lovely review! We will be sure to pass this kind feedback on to Danielle
Fantastic experience: An unforgettable and Outstanding experience! Buying our First Home! As first-time homebuyers, my husband and I assumed that buying a home would be a little scary, uneasy, and overwhelming - but Thanks to our agent, Kimbaley from Ray White Highton, it was nothing short of Astounding. Kimbaley explained everything with great patience. From the time of house inspection, negotiating the price, contract signing, preparing our FHOG statement, giving advice ( on how to apply the lease break from our previous rental house) and up to the final settlement. Kimbaley guided us every step of the way. She was there and always available to answer every question we had (Oh, they were HEAPS!), even after her working hours! All our concerns were addressed with kindness and clarity. We felt 100% supported and well-informed all throughout. Thank you, Kimbaley! For making our first-time home-buying experience positive and unforgettable! Your detailed knowledge, commitment and professionalism made our entire buying process smooth and stress-free! Thank you, Ray White family! We'll cherish this forever! If you're looking for a real estate agent who truly cares, We highly recommend Kimbaley Martin.
Fantastic experience: Highly recommend Maleena for her expertise and professionalism. Having an agent who understands what you want is very important. Keep up the great work!
Hi Lisa,
Thank you so much for this kind review! We're so pleased to hear you had such a wonderful experience with Maleena - she's amazing! We'll be sure to pass on the kind words
Fantastic experience: Maleena was a superstar to deal with. It was an absolute pleasure to deal with Ray White in particular Maleena who was a breath of fresh air! Highly recommend ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Hi Christian,
Thank you so much for this kind review! We're so pleased to hear you had such a wonderful experience with Maleena - she's amazing! We'll be sure to pass on the kind words
Fantastic experience: I had the absolute pleasure of working with Maleena Nguyen when selling my home, and I cannot recommend her highly enough! From our very first meeting, her professionalism, market expertise, and dedication were evident. Maleena took the time to understand my goals and crafted a tailored strategy to maximise my home’s value. Her pricing advice was spot-on, and their marketing plan was aggressive yet effective—professional photography, and well-attended open houses made my property stand out in a competitive market.
Fantastic experience: Maleena was amazing to work with. She is honest, responsive, and made the whole process way less stressful than we expected. Whether it was answering questions, setting up viewings, or handling paperwork, she was always on top of it. Highly recommend Maleena and the team at Ray White Highton!
Fantastic experience: Review for Maleena Nguyen – Ray White Highton I had the pleasure of working with Maleena from Ray White Highton and couldn’t be more impressed with her professionalism, communication, and attention to detail. From our very first interaction, Maleena was proactive, transparent, and genuinely committed to achieving the best outcome. She made what could have been a stressful process feel smooth and straightforward. Her local knowledge, prompt responses, and approachable nature made all the difference. Maleena goes above and beyond—not just to get the job done, but to ensure you feel supported every step of the way. I would confidently recommend Maleena to anyone looking to buy or sell in the area. She’s a true asset to the Ray White team.
Fantastic experience: We're very pleased with our experience working with Ben. From the beginning, he was approachable, knowledgeable, and incredibly organised. He kept us informed at every stage and made the entire selling process feel straightforward and stress-free. We felt confident in his guidance and suggestions, and the end result was a successful sale that we are very happy with. We wouldn’t hesitate to work with Ben again or recommend to others.
Hey Asujith,
Thanks so much for the wonderful review and a huge congratulations on your recent sale! We really appreciate this feedback and will be sure to pass on to Ben
Fantastic experience: Adam was friendly, professional and knowledgeable and achieved a price for the sale of our property far in excess of what we expected. Highly recommended. Thank you Adam and thank you Ray White Highton.
Hey Ashley,
Thank you so much for the lovely review! It is so appreciated.
We're so happy to hear that Adam could help you achieve this result We'll be sure to pass on this feedback!
Fantastic experience: Kim is such a professional! As a buyer, I really value a responsive agent – Kim's reliability is what is best for everyone involved. I'd recommend Kim to sell your property!
Thanks so much for the review, Josiah! We really appreciate this feedback and will be sure to pass it on to Kim :)
Fantastic experience: A good test of a Property Manager is how the respond when things aren't going as well as they can be with a tenant. I had a tenant that after a while simply stopped paying rent and had to go through a lengthy process to evict the tenant. Chris, the property manager was there every step of the way and went above and beyond what I had expected. Not only have we now secured a new tenant but Chris also helped me with all the details required to make a successful claim for rent default under my landlord insurance.
Fantastic experience: Adam went the extra mile to get our property sold. Even though it was outside his usual area Adam managed to sell ours ahead of properties that had been listed longer. We highly recommend Adam to any prospective sellers.
Fantastic experience: Great and efficient communication. Adam is amazing. Very happy to deal with him and his team.
Thank you for the kind words, Laura! We really appreciate it.
Fantastic experience: Adam and the team from Ray White Highton get it done right. Always happy to share their knowledge, and ready to bounce ideas off. They are true professionals. We purchased some dirt in Highview Estate, and the process was super easy. I think I asked for the civil engineering plans on about 10 lots over the course of 48 hours. I didn't have to wait once, making the task of evaluating the land fast and pain free. If you're looking to pick up some property or offload a doozy that's a bit long in the tooth, Adam and his team are you go to in the 3216 area code. Highly recommended.
Hey Richard,
Thank you so much for your kind words - you've perfectly summed up the kind of experience we aim to provide! We really appreciate it.
Fantastic experience: Niki sold my property within the first few minutes of the one and only open inspection that I had. What a star agent!! An absolute pleasure to deal with. Very professional and attentive. I would highly recommend Niki ... and already have!! Thank you again for making the process so smooth and easy.
Fantastic experience: Nikolett was described to me as a “gun” agent. That description was very true. From the initial meeting to the very end of our business she has impressed me with her enthusiasm, knowledge and can do and will do attitude. An absolute pleasure to business with.
Thanks so much for this awesome review, Trevor! We're so proud to have Niki on our team & we're so happy you had such a wonderful experience with her. She's one of the best!
Fantastic experience: We've rented through Ray White Highton for the past 9 years and found them to be incredible. Trudy in the office is so friendly and knowledgeable, our most recent agent has been Alycesha and she's been fantastic to discuss anything and everything and her responses have always been quick. We recently moved and switched agents but the team here were so helpful in looking for places and answering any questions that we had throughout the whole time we were through them. Thanks team!
Fantastic experience: Adam and Ben were very easy to deal with, very knowlegeable and experienced selling houses in our area. The whole process was very smooth and we are very pleased with our result. I would always recommend Ray White to all my friends and colleagues.
Negative experience: Despite having a No Junk Mail sign, this company ignores it and stuffs my mailbox with unwanted flyers. It's a complete waste of paper and my time having to throw them out. Disrespectful to both residents and the environment. If they can't respect a simple request, I wouldn't trust them with anything else.
Hi there,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by our mail being placed in your letterbox despite the "No Junk Mail" sign. We understand and respect your preferences, and we will make sure to pass this along to our delivery team to prevent it from happening in the future.
We truly appreciate you bringing this to our attention, and we’ll work hard to ensure it doesn’t happen again.
If you have any further concerns, please feel free to reach out to us directly.
Fantastic experience: Alex was fantastic to deal with. Was extremely helpful, knowledgeable and a good communicator. Went above and beyond where he simply did not need to.
Fantastic experience: Garbage property management company! I rented this house for 2 months, and it was full of ants. Send an email to the property management company! Unreasonasing, Yesterday, a strong wind blew away the fence. The house was leaking, and the master bedroom and living room were everywhere. Today, I went directly to the property management company, but the front desk had a bad attitude. We were waiting for the manager outside, and the manager had a discriminatory face! Just ask us to send an email, and he can‘t control the rest! I forgot to say! We are Asians! Do they think it‘s good? Why should I give it 5 stars, so that they will see it.
Fantastic experience: Alex llyin our estate agent sold our property in Highton ! I would highly recommend him to anyone wanting to sell their property! He is punctual, polite ,caring and never gives up ! Alex always follows up on any leads be it phone enquires , emails or inspections! Nothing is too much trouble! Always contactable at anytime always with a genuine smile on his face ! Thanks Alex !
Fantastic experience: We’ve been with Ray White for over 5 years now and have been very lucky to have an amazing property manager. Gorica is very professional and efficient, especially when dealing with our repair requests. She’s really good at what she does. Communication was never an issue. Thanks heaps for your exemplary service.
Fantastic experience: I recently had the pleasure of working with Elise to rent out our property, and I couldn't be happier with the experience. From our first interaction, she was professional, responsive, and incredibly knowledgeable about the local market. She handled every detail with ease—from listing the property to screening tenants, which made the entire process stress-free for me. Elise found a reliable tenant quickly and ensured all paperwork and requirements were handled efficiently. I highly recommend her to anyone looking for a trustworthy and dedicated real estate agent!
Fantastic experience: Elise was nothing short of amazing, so professional and a delight to talk to she made my house hunting experience easy and stress free .. thanks Elise. Wish everyone was like you
Fantastic experience: Had an amazing experience with Elise as we began renting through Ray White Highton. We love her authenticity and down to earth nature. She was very accommodating after we were accepted for the house but only my partner had seen the property. She scheduled a private appointment so I could also see the property. The charm of both the house and Elise secured the place for us.
Fantastic experience: Outstanding professionalism at Ray White Highton. Such a wonderful team, they really set a high bench mark of what a great real estate agency should be. I would like to say a big thank you to Chris for his fantastic work throughout the years, and Kimbaley too, very efficient at what she does and communications.
Fantastic experience: Adam was a great agent and understood what was important to us in selling our house. He was knowledgeable about the market, provided great guidance to sell the property and constantly attentive.
Fantastic experience: I highly recommend Adam Natonewski as a real estate agent. He went to great lengths to help our family sell a house, and looked after my elderly mother-in-law every step of the way. Great advice, knowledge of the market and very attentive.
Thank you so much for your kind words, Kathryn was a delight to work with.
Negative experience: We are deeply disappointed with our recent experience with Ray White Highton, particularly with agents George Politis and Nikolett Pesti. Firstly, George called us on Friday, stating that our offer had been accepted, pending a building inspection. We were thrilled and celebrated with friends and family. However, on Monday, we were blindsided when George informed us the offer had been reneged because another party had submitted an unconditional offer – despite us having already organised both finance and a building inspection for that week. Prior to this, we had inquired about a private inspection through Nikolett. She refused to arrange one unless we offered above a certain amount, citing the property was already under offer. However, the property stayed on the market for four more weeks with multiple inspections. When we finally viewed it, George told us there were no offers during that time. Ironically, the offer we eventually made and was “accepted” was below the amount Nikolett insisted upon. While we understand realtors have a job to do, this entire situation was poorly handled. To be told our offer was accepted only to have it revoked days later after celebrating the news is disheartening, to say the least. Ray White Highton, this is not the level of professionalism we expected.
Hi Ian, I am sorry to hear your feedback around this situation. The property was on the market for 231 days so I am sure the owners just wanted to get a deal done. Feel free to call me if you would like to discuss it further.
Fantastic experience: Kimbaley did a great job leasing out our property. Showed a strong understanding of the market and excellent communication skills. I would recomend for all your leasing needs.
Fantastic experience: Throughout the selling process, Jason was always available to address any questions or concerns I had. His communication was clear and timely, and I always felt informed and supported. I trusted Jason's guidance and expertise every step of the way, and he never failed to exceed my expectations. What sets Jason apart is his genuine care and commitment to his clients. He truly goes above and beyond to ensure a smooth and successful selling experience. Working with Jason was a pleasure, and I am so grateful for his hard work and dedication in selling my property.
Fantastic experience: We had beautiful Nikolett handle our viewing on Sunday out of her schedule. We thank you so much , we drove from Portmelboune to start viewing properties for our retirement, she was super patient and extremely knowledgeable about the property she was showing us . I fell in love immediately. Thank you , hope to see you again ... Regards Frances and Rocky .
Thank you so much for your feedback about Niki, she is a very personable and genuine person.
Fantastic experience: We were tenants through Ray White in Highton. Elise has been. Nothing short of excellent. Any issues we had she was straight onto the problem and within 24-48 hours the had the appropriate contact for the items to be rectified. You have made our experience through Ray White a dream. Thankyou heaps
That is fantastic to hear Ash, thank you
Fantastic experience: Elise has been extremely helpful and communicative with our transition moving from a different property manager to Ray White Highton. She has liased with tenants and ensured we didn't have to wait long at all to have our new tenants in. Thanks Elise!
Thank you so much for your kind words Daniel, much appreciated
Fantastic experience: Ray White Highton has been exceptional in handling my real estate sales. Their team is professional, knowledgeable, and always puts the client's best interests first. They consistently deliver great results, making the process smooth and stress-free. Highly recommended for anyone looking to buy or sell in the Geelong area.
Thank you Steven, it is always a pleasure working with you
Fantastic experience: We dealt with Ray White in the purchase and renting of our investment property. They were excellent to deal with through all stages of the process, would recommend!
Thank you Liam, much appreciated
Positive experience: Tom Sayers of Ray White was an excellent agent and achieved a sale in 11 weeks in what was quite a weak sales market. He is a very professional agent with a very friendly and attentive manner. The Ray White team were somewhat disappointing with their marketing and sales reporting with several errors in their ads and a very poor “standard” RayWhite video put up prior to our purchased video. Their “Week 1” sales report arrived in week 8!
Negative experience: I would not recommend renting your property through Ray White Highton. Absolutely slow and uncoordinated service to rent out property. Bad communication and rude staff. Showing up late or no show for appointments on the property. Also lost and misplaced 4 key cards for the electronic locks. The property sat for 2 weeks with no communication that the tenant broke lease. Two weeks with out rent being paid- we had to chase them up only to be met with more lies and excuses. I was even accused of throwing keys at one of their staff which is absolutely OUTRAGEOUS. Too bad for them this property would be selling in the near future. Was hoping for a good outcome with them to assist in a future sale. Real estate agents be careful who you cross because you never know what you miss out on. I will be passing on my experience to EVERYONE! Losing more than 1 client isn’t great for business. $$$$ (I own 2 local businesses one is now a company) Managed to find a better alternative keys were collected from them on Friday. We managed to find support from another independent agency and the house has now been leased in a matter of 3 days! Lazy and unprofessional staff Ray white Highton. Disgusting service! Reply to owners response: How dare you post personal information re: him. Beyond unprofessional and despicable behaviour! Your rental management and agent were advised I was assisting him with this property, due to his health issues. So I’m not sure why you pointed out I’m not the owner of the rental in your mistaken response! I think you have my frustration with your staff’s incompetence confused with how you have suggested my behaviour to be? Please get your story straight because this is all very incorrect information you’ve posted and our proof of this will further harm your business. I’d reconsider your story. Ray white He also took it upon himself to call my husband at 8am on a Saturday morning to apparently discuss my conduct. Left a message threatening to come and see us in Ocean Grove if my husband didn’t respond to his message.
Fantastic experience: Chris at Ray White is efficient, affable and prompt. A pleasure to deal with in managing all rental property aspects. 5 stars!
Thank you for taking the time to provide some feedback Sarah, Chris is brilliant and genuinely cares for his clients which shows through his work ethic.
Fantastic experience: I have been involved with Ray White Highton since 2016, when I purchased a property which they then managed. Chris Walsh manages a property we have. Chris is the person you want to manage your property. He has utmost respect for tenants and landlords. He is a pleasure to deal with and takes care of everything we need. I recently sold a property through Adam, he is also a pleasure working with. He is honest, trustworthy and always available. I am about to sell another property through Adam and I recommend Ray white highton to friends and family always.
Thank you for your honest, and kind words Karen! It has been a pleasure working and getting to know you over the years of dealings.
Fantastic experience: I've had multiple dealings with the team at Ray White Highton dating back from 2016-now including, purchasing a property through them, using their property management team to lease out that property and currently, they are selling a property for me. During this time, family members have also used the property management team for leasing out properties and sold properties through Ray White Highton. I have always had positive experiences and felt valued and respected with any interaction I've had with the team. Any slight concerns I've raised have always been dealt with promptly and professionally with follow up to ensure I am satisfied with the outcome. I have no doubt our family will continue to use your services for many years to come!
Thank you so much for your honest and kind review Shaye, your time is very much appreciated and we hope to continue to be your agency of choice for many years to come!
Fantastic experience: It has been quite a few years now with a property managed by Ray White Highton and we are more than happy to recommend them for their professional services. Many thanks to Chris Walsh and the rest team in Ray White Highton.
Thank you Leo, we value your feedback!
Fantastic experience: Alex and Adam were fantastic. They sold our house and went above and beyond to get a good price. We are extremely happy with their professionalism and knowledge.
Thank you so much Olivia, we have loved working with you!
Fantastic experience: My property manager, Chris Walsh, and Ray White Highton were amazing to work with during my time in my rental property in East Geelong. From the start of my tenancy until the end. Chris, a big 5 stars for your responsiveness, kindness and professionalism. Thank you very much.
Chris is a super star Rebecca, thank you for taking the time to review your experience, very much appreciated!
Negative experience: Don’t come here for property management. They’re happy to take their fees while everything is running smoothly - but you’ll be gaslit when there’s a problem. Astoundingly unprofessional and don’t even follow their own contract for service. Relieved to have gone elsewhere. Edit: Goodness, there so much that is incorrect in that response. Thanks for the good idea to leave a review on REA
Trudy as a LL you consented to having the safety compliance checks as required, we have signed written evidence of this. The fact that you sold a property and the compliance check went ahead as requested in writing by you, isn't a genuine reason to leave negative feedback about our quality of service. If you or your selling agent thought to communicate that the property had been sold, maybe this request could have been withdrawn and you wouldn't have been charged the service fee.
It's a pretty sad reflection of the kind of individual you are Trudy, lowering yourself to this level of troll behaviour.
As you can see on REA, we as an office have a 5 star rating with 729 VERIFIED reviews, unlike the garbage trolls can leave on this site.
Fantastic experience: After seeing everything going on online I just came here to show support. I’ve had multiple interactions with Ray White Highton over the years and they have been nothing but absolute professionals. I had my home appraised only two weeks ago by Tom and Mollie from their sales team and they were both outstanding… they even told me the property was worth about $75,000 less than what I anticipated and I still feel that my experience with them was 10x better than with any other agent I’ve dealt with in the past. The internet is a cruel place, keep doing good work.
Thank you so much Jamie, you have restored my faith in humanity! It is so refreshing to read some positivity and truth after the week of trolling we have received...thank you again!
Negative experience: ****EDITED**** I am warning ANYONE AND EVERYONE for your own wellbeing and state of mind steer clear from this real estate. VERY UNPROFESSIONAL!! Worst realestate to go through. Property manager talks out her backside. Lovely to your face but then will take you to vcat for a house that’s already falling down and try and claim all your bond. DO NOT RECOMMEND. I reached out for help with VCAT stuff and an ex employee had actually told me how toxic the work place is there and that she’d left a note in one of the office draws on her last day for the next person to ‘run while you can.’ Through all this, I was recently pregnant. We had intended on renewing our lease but the property manager insisted that where we were living is no state to raise a baby and the house should be demolished. Be very careful when renting through this company. Everyone deserves a happy and stress free life- Raywhite will not provide that for you. Update on the bond situation - all money was returned back to me EXCEPT for cleaning as I had accidentally left a few things at the property. At this point I was happy to just be done with Raywhite. Can happily say we are in a safe and secure home raising our first child in a house NOT provided by Raywhite. As I can’t respond to your comment- I thought I’d add a reminder about the VCAT case -the only payment you had received was a very small cleaning fee due to the face that a few things were left in some draws as I was heavily pregnant at the time and as instructed by Garcia the best thing the landlord could do to the properly is to demolish the place. We would have happily of stayed and raised our little one in the home we were renting. During VCAT the gentlemen who was hearing our matter was a very fair and reasonable guy. Everything EXCEPT a small fee for cleaning due to some things left behind- everything else Raywhite tried to claim was withdrawn by VCAT. No sign of damage caused by us as the tenants. As this house is built in swamp lands the foundation is not stable- nothing to do with the tenants. I think your response speaks volume. I’ve been a tenant many times before with a great rental history and great references. We are very happy and safe in our new place with awesome property managers. Thanks for giving me a good laugh at your response. Your response says more about you than me. Say what you need to about me to make yourself ‘look’ or feel good. I’m happy to be a villain in your story if it means that others are aware and have been warned with what to expect when dealing with Raywhite highton. All the best. Stay humble.
Fantastic experience: Jason was easy to deal with and never made anything feel like it was a bother. He was always approachable, communicative and remained calm and balanced at all times. As I am moving to a new area, Jason has been extremely helpful to provide me with details of tradesman he has worked with in the past, one of which I've already used and am very happy with the work. Dealing with Jason was easy as he is NOT arrogant or full of himself. He always returned phone calls in a timely manner and took the time in calls and never made me feel rushed. It was a pleasure working with Jason and hope to use him again and will recommend him to others. He is an asset to Ray White.
Thank you for taking the time to leave an honest review for Jason, very much appreciated!
Fantastic experience: Adam was very professional in all his dealings with us. He gave us great advice, working tirelessly so that our property sold very quickly. He was friendly and very approachable, patiently answering all our questions and making himself available whenever we needed him. He managed to sell our property for $15000 more than our highest asking price. Fantastic effort! Nikolett also did an amazing job sorting out the staging of our home and making sure that everything presented as well as possible. She obviously did a great job with our open house as we received 3 offers from the first showing and had sold the house within 6 days of it being listed. Her interaction with us was professional and her manner was always delightful. She always answered our calls promptly and competently dealt with all requests.
Fantastic experience: I used him for selling my property and achieved excellent outcome under circumstances. Very efficient, punctual and good communication. Highly recommended.
Thank you for your honest and kind feedback
Fantastic experience: Ray White Highton and our wonderful agent Gorcia, have managed our investment property for nearly 10 years. After a bad experience with a previous local agent, we were hesitant about being landlords, but Ray White Highton are beyond professional. If that's a thing :-) Gorcia is organised and nothing is a bother for her. She looks after your property, like it's her own. Regular inspections, with photos helps put our minds at ease, espcially since we live interstate. If you are looking for an agent to manage your investment property, I highly recommend Ray White Highton.
That is fantastic feedback Clancy, thank you so much! Gorica is such an asset to our business and she is very passionate about her clients satisfaction.
Fantastic experience: Thanks to Elise from Ray White Geelong for helping me resolve the rental refund issue. After I moved out for a while, I found her to be a real trustworthy agent, very honest and transparent, efficient, professional and respectful. Thank you Elise & Ray White Geelong team!
Thank you for your feedback Amy, Elise is a superstar!
Fantastic experience: We encountered Ben, from Ray White Geelong, when we purchased our new home where Ben was the agent. We loved that he was a friendly, down to earth salesman/person who was very honest and transparent. He was professional and respectful in the way he went about his work. He wanted the best outcome for us and went above and beyond to achieve this.
Fantastic experience: Excellent Leasing and Property Management Service by Kimbaley Martin at Ray White Highton Rating: ⭐⭐⭐⭐⭐ Review: I recently had the pleasure of working with Kimbaley Martin, the Leasing & Property Manager at Ray White Highton, and I must say, her service exceeded all expectations. From the moment my wife and I reached out to inquire about leasing a property, Kimbaley demonstrated a high level of professionalism, knowledge, and efficiency. Throughout the entire leasing process, Kimbaley was incredibly attentive to my needs and preferences. She promptly responded to all my inquiries, provided detailed information about the available properties, and guided me through every step of the application process. Her friendly demeanor and willingness to go the extra mile made the entire experience seamless and stress-free. Kimbaley's expertise in property management was evident in her attention to detail and proactive approach. She ensured that the property was well-maintained and addressed any concerns promptly. Her dedication to providing exceptional service truly sets her apart. I highly recommend Kimbaley Martin to anyone in need of leasing and property management services. Her professionalism, reliability, and commitment to client satisfaction make her an invaluable asset to Ray White Highton. Thank you, Kimbaley, for your outstanding assistance!
Negative experience: Edit: most brochure/paper delivery service uses kids and or disabled,others read the signs because it's the law - you are the outlier. Constant spam in letterbox despite notes and contacting them. Unprofessional, rude and a complete waste of paper. They claim they don't deliver the brochures themselves - then hire better people that do. Basically forcing people to give negative reviews before they are even potential customers is an interesting marketing approach too...
Thanks for your review Daniel, if you don't provide us your address how can we let our droppers know to be extra careful? As you seem to already know, we provide opportunity to many individuals with disabilities (or often kids) to drop these flyers to feel included and earn some money, they often can get a little excited and miss the signage...sorry it has upset you so much that you felt the need to leave a poor review!
Fantastic experience: Have had multiple real estate dealings with Nikolett and she has been extremely professional, honest and always knows the local market. We will definitely be selling through her in the near future. Thank you again for all your help.
Thank you for your great feedback, Nikolett is such an asset!
Fantastic experience: Great team at RayWhite Highton. Fantastic service, very quick response, and very professional. I would highly recommend RayWhite Highton to any of my friends and family. They are the right team to trust looking after your property.
Fantastic experience: Hi ADAM Adam, I want to express my sincere gratitude for your exceptional service and dedication in resolving the issue. Your willingness to understand our concerns and take proactive steps to address them truly sets you apart. It’s rare for a negative experience to transform into such a positive one, and it’s thanks to individuals like you who go above and beyond. Your professionalism and genuine care make you a true gentleman. Regards
Thank you so much for your honest feedback, we really appreciate you taking the time to leave us a review.
Fantastic experience: George, Molly and the Highton Raywhite team are in my opinion after selling many properties over the years first class. Nothing was to much trouble for them throughout the sales process. They got the result our family wanted
Thank you so much for the kind feedback Dave
Fantastic experience: Jason is so upbeat and he clearly takes pride in what he does. He ensured I felt comfortable at every stage of the process of selling my home. When I asked, he offered some suggestions which really improved the street appeal of my property. I found him to be open and honest and he got me a really good offer; more than I thought I'd get. As I also needed to buy elsewhere he offered invaluable advice and let me know of properties that matched my needs. An all round good experience.
Fantastic experience: We had a Wonderful Experience with Ben ! He was very patient with us (thank goodness ) , Professional, Courteous, and very Helpful throughout our whole process. I couldn’t recommend Ben enough to anyone who is looking to buy or sell there house.. Many thanks for all the support and effort you put into selling our parents house Ben . I would definitely use you again without any doubt. Karen.
Fantastic experience: The Ray White team is extremely professional and efficient in their duties as estate agents. Thanks for the wonderful experience in selling our house after we loved it for 50 years.
Thank you Johann
Fantastic experience: Unbelievably grateful to the team at Ray White Highton. Their support and incredible auctioneering was pivotal in the success of our fundraising event. The team went over and above to work towards the amazing results. Thank-you Ben Powe, Jason Cook, George Politis, and Niki Pesti.
Thank you
Fantastic experience: Great Result. We were impressed with Ray White from the first meeting when Adam and Ben came to give us an valuation on the house. They handled the sale professionally, we got what we were asking for and the result was quickly achieved . They were also understanding of our situation. I would highly recommend them.
Thank you so much!
Fantastic experience: Over many years Gorica has always been helpful and efficient in managing my rental. I always feel confident in leaving the details in her capable hands. A great Senior Portfolio Manager!
Thank you Elna
Fantastic experience: Great communication and expertise . The leasing team at Ray White (Cate and Nikki) have managed everything in relation to leasing my house expertly and efficiently and have brought better results for me than I could have expected.
Thank you for your honest, and kind feedback Eliza
Fantastic experience: Great communication and reliability. Adam was very friendly and easy to deal with. Communication and reliability was excellent. Adam always followed through with his commitments as promised.
Thank you Andrew
Fantastic experience: Makes selling your home a dream . Adam was absolutely fantastic to deal with when selling our property, he made sure we felt listened to and was honest with us throughout the entire process and made it really enjoyable!
Thank you Lucy, really enjoyed working with you.
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