CENTURY 21 Aaron Moon Realty Townsville

Fantastic experience: I could not speak more highly of Katrina and her team at Century 21. Their clear and concise communication took the stress out of selling my first home.

Fantastic experience: We had an excellent experience with Melissa and her team while finding a tenant. Their communication was absolutely amazing! clear, timely, and reassuring at every step of the process. They were professional, efficient, and genuinely supportive, which made the whole experience stress-free. I truly appreciate their dedication and would highly recommend Melissa and her team to anyone looking for outstanding service.

Fantastic experience: While searching for a home from down south, we communicated with several real estate agents, but Ben truly stood out. From the beginning, it was clear that he genuinely cared about helping us find the right home rather than simply securing a sale. Ben went above and beyond to communicate clearly and efficiently with us, the owner, and our family members who were attending inspections locally on our behalf. His approachable and personable manner immediately put us at ease, and at no point did we feel pressured throughout the process. Buying a home from a distance can be challenging, but Ben made the experience seamless and stress-free. We highly recommend Ben and the team at Century 21 for their professionalism, excellent communication, and outstanding customer service.

Fantastic experience: The team at century 21 has been incredibly helpful and gone above and beyond what was expected as a tenant. Our first rental property was deemed unsuitable after flood damage, after some incredibly quick back and forth calls and messages we had a new property secured within 6 hours. Team was understanding and proactive at every step. Really appreciated.

Fantastic experience: Great service and very professional. They have three of our properties to manage and I can only say the service is exceptional. Thanks Century 21 team and in particular Mellisa.

Fantastic experience: I have just purchased a property in Townsville through a buyer's agent. I live in Brisbane so I have relied heavily on Melissa and her rental team to help out with inspections and also to start a new lease with the tenants at short notice. I am happy to say that I have had a very positive experience with the team so far. Communication has been excellent and I feel like I can completely trust the rental team with the management of my property!

Fantastic experience: Century 21 have been really amazing real estate. They made our renting process very pleasant and the girls were very friendly to answer any questions we had.

Fantastic experience: Melissa was fantastic from taking on our new property , ensuring we received the right tenants. Always courteous, with prompt replies, and the entire team is very professional in how they handle their clients. highly recommended

Fantastic experience: Melissa is incredibly efficient and reliable. Whenever she is looking after our clients, we have complete confidence that every stage of communication from onboarding , rental campaign and property management is handled with care and professionalism. She is very efficient, thorough with her inspections, and exceptional in her client care. Highly reccomend.

Fantastic experience: Katrina , Ben and Lucy went out of their way to make sure everything went smoothly throughout the sale. Very pleasant and professional. A pleasure doing business with the company.

Fantastic experience: I had a great experience working with Melissa. Melissa and her team were extremely fast, responsive, and professional throughout the entire process of listing and showing my property for rent. Every question I had was answered promptly, and their knowledge of the rental market really helped me feel confident about pricing and finding the right tenants quickly. I especially appreciated how organized and proactive they were — from coordinating showings to handling the listing details, everything was done efficiently and with care. I highly recommend Melissa and team as reliable and knowledgeable property manager

Fantastic experience: Katrina is a very professional agent. Any questions were promptly answered. She worked hard and fast in the selling of my property. She kept the monetary outlay to a minimum and we achieved an excellent sale price. She was a delight to work with.

Fantastic experience: Absolutely amazing team. Lyn is a absolute gem. She has gone above and beyond for me even though I didnt not secure a rental with them, she continued to help me with other rentals and so forth. The communication absolutely amazing and very comforting that things were going to be okay.

Fantastic experience: Ben was always punctual, arriving on time for every inspection and meeting, which showed great respect for our time. He was genuine in his approach and communicated openly, clearly outlining both the positives and any limitations of the property. From start to finish, he was easy to deal with, making the whole process smooth and stress-free.

Fantastic experience: Very proactive property managers that actually care. They like us to keep the house in good condition and well presented, with this they also action any request we have in a very timely manner. Highly recommend for rentals! So much better then previous experience in Townsville. Thanks team we love being with you.

Fantastic experience: I’m very pleased with how quickly and smoothly the transfer of property management was handled. The communication was clear and efficient throughout the process. I’m confident this will be the start of a great and long-lasting partnership. Highly recommended!

Fantastic experience: Melissa and her team made renting out my property effortless. She was easy to contact, found a suitable tenant quickly, and handled everything smoothly—even while I was remote. Thank you, Melissa, for making the whole process so seamless!

Fantastic experience: Melissa is by far the best person I’ve dealt with in property. She has a friendly and approachable manner but never compromises on professionalism. She replies promptly to every message and makes the entire process simple and seamless. Nothing is ever too much trouble, and she makes you feel supported from start to finish. Melissa is easy to engage with and brings both warmth and efficiency to her work. Thank you so much for all your help – you’re the best!

Fantastic experience: Melissa made renting my property an absolute breeze. She managed the transition from DHA from start to finish and kept me updated with clear communication the whole way. I’m very happy I went with Century 21 and highly recommend them.

Fantastic experience: Melissa has been outstanding with helping us with our investment property. I can't recommend her enough. She always go out of her way to get the property up to speed even before we start paying managemeent fees. House got room dmanage and for 5months she always there like it is her own property. With alot of care and attention to details

Fantastic experience: Ben made selling our home an easy and stress-free process. He connected us with great tradespeople for our renovations and secured a pre-market sale at a great price. We appreciated his knowledge and guidance throughout the process and are grateful for his help in achieving a good result.

Fantastic experience: Thank you for exceptional property management. I’ve been the tenant at 80 Mesa Circuit, Cosgrove, for the past 12 months, and I wanted to take a moment to sincerely thank CENTURY 21 Aaron Moon Realty Townsville for their outstanding service. From the beginning, the leasing process was smooth and transparent. The team was professional, responsive, and always respectful, and maintenance requests were handled promptly. Special thanks to Kristen and Lynne for always going above and beyond. Whether it was help with answering questions or your attention to detail and care, you made a real difference in my rental experience. Thank you again for making my time here so pleasant. I highly recommend CENTURY 21 Aaron Moon Realty Townsville to anyone looking for a well-managed and professionally run place to live. Warm regards, Wayne

Fantastic experience: I am willingly posting this very positive property management review for Century 21 Aaron Moon Reality, Townsville. In particular, I have been very impressed with both Megan and Hannah who are the property managers for my property and are the focus of my review. Both Megan and Hannah continue to display a wide range of skills and professional practices in their challenging roles. They are both competent, fearless, show initiative and have the experience and confidence to manage difficult tenants and, in need, are prepared to have those difficult conversations with a tenant on behalf of the property owner. I am very thankful to both Megan and Hannah and without hesitation, I recommend them to anyone who requires competent property management.

Fantastic experience: I had an outstanding experience dealing with Melissa at Townsville Century 21 Aaron Moon Realty. I recently purchased an investment property in Deeragun, and Melissa provided exceptional support throughout the entire process—from the initial walkthrough to resolving several issues with the property before settlement. Thanks to her diligence, all concerns were addressed in a timely manner, saving me a significant amount of money. I’m now also using Century 21 as my managing agent and look forward to working with the team moving forward.

Fantastic experience: Massive thanks to Melissa and Ben for making the entire purchase process so seamless. From the first virtual walkthrough to settlement, they were both professional, approachable, and always quick to respond. It’s clear they genuinely care about their clients and go the extra mile. Couldn’t have asked for a better experience, highly recommend them if you're looking at buying, selling or if you're looking for a reliable property management team!

Fantastic experience: My partner and I have rented through Century 21 for a few years now and have had a very pleasant experience. Definitely the best agency we have rented through in Townsville. They are very quick with maintenance issues, very understanding and easy to work with. The receptionists are also very knowledgeable and compassionate. Couldn't recommend them enough, particularly Kristen and Tayla, they've been amazing.

Fantastic experience: Moving into our new rental with Aaron Moon Real Estate has been a very pleasant experience. There were a couple of things that needed immediate attention and they were rectified within days. Lyn has been very helpful every time I called the office. Both my husband and I would highly recommend this real estate over most of the other real estates in Townsville.

Fantastic experience: Cannot recommend highly enough! We had a wonderful experience from start to finish with the professional, friendly, knowledgeable, communicative staff of Century 21 Townsville. Our home was sold promptly and at a price we were happy with. Ben, Katrina and the rest of the staff went out of their way to treat us like VIPs and were always reliable in returning calls and providing information. If you wish to deal with an honest, down to earth agent, this is the one.

Fantastic experience: I have been in touch with Melissa for last three years and have always found her very professional in what she does. She knows Townsville so well and has the best knowledge on the expectations from the tenants. She is a great BDM / Property manager so landlords can trust her. She does the best for landlords as well as tenants. She is nimble and takes the request very promptly and going beyond the expectations.

Fantastic experience: I recently engaged with Melissa from Century 21 for my pre-property purchase inspection and investment property management, and the experience was outstanding. Melissa was incredibly responsive, proactive, and fast in her turnaround time—even during the Christmas break when other property managers were unresponsive. Her dedication, personal touch, and commitment to delivering the best service made a lasting impression. Initially, I had another property manager, but Melissa’s approach and effort convinced me to entrust my property management to her team. Century 21 Townsville should be proud to have such a dedicated professional. Highly recommend Melissa and Century 21 for their exceptional service!

Fantastic experience: It has been a pleasure to work with the team at Century 21 Aaron Moon Realty. They have been professional, efficient and accommodating, ensuring a smooth and stress-free transition from purchase to property management. In particular, Melissa has been very patient, responsive and reliable to work with, addressing each of my concerns and responding promptly to minor details and requests.

Fantastic experience: Melissa and her team score top notch in customer service. Melissa has been very responsive to all my queries and requests throughout the process. She and her team were able to grab tenancy before property settlement. Even during the downtime over Xmas/New years they have been very supportive and actioned on all my requests. Very Grateful to Melissa and service to us. Thank you Team

Fantastic experience: The team at Century 21 Townsville has been fantastic! Their professionalism, expertise, and commitment to providing exceptional service truly set them apart. They made the entire process seamless and stress-free, always keeping us informed and ensuring every detail was handled with care. Whether you're buying, selling, or renting, you can trust that you're in good hands with this dedicated team. Highly recommend their services to anyone looking for reliable and friendly real estate experts in Townsville!

Fantastic experience: Melissa from Century 21 Aaron reality Townsville has been a great property manager to work with. She is prompt, reliable and professional in her area of work. I bought the property interstate and my experience has been very smooth and stress free. From conducting pre inspection to obtaining quotes to finding a tenant … it’s all been seamless. I highly recommend Century 21, keep up the good work!

Fantastic experience: We recently required property management services and engaged Melissa at Century 21. From the first phone call we could tell that Melissa and the team were the right fit for us. As interstate investors Melissa was able to provide us with eyes and ears about our property as if we were there ourselves. She has been prompt with email responses putting the associated anxiety of the distance between us at ease. We would highly recommend Melissa and team for your property management requirements as we believe they are extremely good value for money for the services that they provide.

Fantastic experience: Melissa Thomson has been an incredible asset in helping us buy investment properties in Townsville. Her expertise and local knowledge saved us a lot of time and money. She guided us through every step, making the process seamless and stress-free. We truly appreciate her dedication and would highly recommend her to anyone looking to invest in property!

Fantastic experience: I have just purchased a property in Townsville from interstate. I reached out to Melissa the BDM for some assistance in this process. From day one she has been an absolute pleasure to deal with, even after my daily emails for her insights for a couple of months. Very professional, very helpful and extremely knowledgeable in the area. I am very pleased to have Century 21 manage my property in Townsville, they have earned my trust and I know they will do a great job looking after my proper for me. Highly recommend.

Fantastic experience: Melissa at Century 21 was such a huge help during my recent interstate property purchase. She is professional, so friendly and extremely responsive. She viewed the property on my behalf, sent photos and answered a lot of questions I had about the property throughout the settlement period which gave me such peace of mind during the process. She is great at flagging potential rental concerns and solutions. Her team have now leased the property and again, this was a smooth experience with great communication. I highly recommend Melissa and her team at Century 21 for a fantastic property management service.

Fantastic experience: Melissa was instrumental in my property search, offering exceptional remote support every step of the way. Her proactive guidance on the area and insightful advice made a huge difference. She was incredibly responsive, handling rental appraisals and other concerns with professionalism and care. Thanks to her, the process was smooth and stress-free. I highly recommend her for anyone in need of expert property management!